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Remote Technical Customer Support Jobs in Oregon

We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering ... Strong communication skills and the ability to work fully remote with reliable connectivity * A ...

New

This Technical CSM role requires thorough knowledge of our products and offerings, but also the ... Become a subject matter expert on customer support topics. * Facilitate and monitor EDI Feeds with ...

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

As a Customer Support Representative, you will provide technical support and troubleshooting for ... Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone ...

Technical Support Specialist

OR · On-site +1

$62K - $94K/yr

Communicate with customers to precisely define software cases * Use SQL database queries and ... Base Pay Range for this position : $62,000.00 - $94,000.00 For remote positions located outside of ...

As a Support Engineer, you're not reading from a script or routing tickets into a void. You're the ... You'll work directly with technical customers to troubleshoot complex issues across Kubernetes ...

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This ...

You will manage the AMER Technical Support Engineering team, part of a broader global follow-the ... Your primary accountability is the quality and reliability of the escalation path: from customer ...

As we scale, we are deliberately rethinking how technical support is delivered. We are not looking ... Integrate support tooling with the product, internal systems, and customer telemetry so that ...

This role bridges customer success, onboarding, and basic technical implementation - ensuring every client's experience is aligned with their business needs and delivers value from day one. You'll be ...

As a Technical Support Engineer, you will become a critical interface between customers and StarTree's cross-functional teams, providing technical expertise and driving customer satisfaction. This ...

Director, Technical Account Management

OR · On-site +1

$165K - $185K/yr

Prior experience working with or alongside engineering support teams * Experience working with ... There may be remote flexibility for exceptional candidates in the following states: California ...

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Showing results 1-20

Remote Technical Customer Support information

See Oregon salary details

$11

$19

$31

How much do remote technical customer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote technical customer support in Oregon is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.37 per hour, depending on experience, location, and employer.

What is remote technical customer support?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as remote technical customer support?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.

What are some common challenges faced by remote technical customer support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are the most commonly searched types of Technical Customer Support jobs in Oregon?

The most popular types of Technical Customer Support jobs in Oregon are:

What are popular job titles related to Remote Technical Customer Support jobs in Oregon?

For Remote Technical Customer Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Technical Customer Support jobs in Oregon look for?

The top searched job categories for Remote Technical Customer Support jobs in Oregon are:

Infographic showing various Remote Technical Customer Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,538 per year, or $19.5 per hour.

Senior Technical Customer Support Engineer

ClickHouse

OR • On-site, Remote

Full-time

Posted 3 days ago

New


Job description

We are currently growing our support team at ClickHouse, which provides excellent service to our customers around the world. We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a variety of tasks related to our customers in North America, as well as more globally across the Americas, EMEA, and APJ regions when support is needed or coverage overlaps. This is a customer-facing role that will include interactions via chat, calls, Slack messages, and video meetings. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base.

What you will be doing:

  • Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
  • Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
  • Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
  • Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers 

And of course:

  • You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
  • You will build strong, trusted relationships with colleagues, customers, and partners

What you bring along:

  • Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
  • Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
  • Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
  • Strong communication skills and the ability to work fully remote with reliable connectivity
  • A mindset of teamwork, global engagement, empathy, and solving challenging problems
  • A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
  • The ability to build trusted relationships with colleagues, customers, and partners
  • You are self-driven, curious, and eager to continuously learn and grow

Bonus points:

  • Experience with ClickHouse
  • Experience with OSS and open-source technologies, as a user, community member, or contributor
  • Experience with Azure, GCP, or AWS
  • Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others