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Support Account Manager Jobs (NOW HIRING)

Brandability

Account Manager

Midland, TX · On-site

Support sales initiatives by providing operational expertise. Requirements Qualifications * Bachelor's degree preferred or equivalent customer service/account management experience. * Experience in ...

Brandability

Account Manager

Fort Worth, TX · On-site

Support sales initiatives by providing operational expertise. Requirements Qualifications * Bachelor's degree preferred or equivalent customer service/account management experience. * Experience in ...

Brandability

Account Manager

Amarillo, TX · On-site

Support sales initiatives by providing operational expertise. Requirements Qualifications * Bachelor's degree preferred or equivalent customer service/account management experience. * Experience in ...

FOX News Network, LLC

Account Manager

Los Angeles, CA · On-site

$74K - $85K/yr

The Account Manager directly supports Account Executive(s) day to day. A SNAPSHOT OF YOUR RESPONSIBILITIES * Build and prepare upfront and scatter media plans for the FOX Sports & FOX Entertainment ...

Fox

Account Manager

Los Angeles, CA · On-site

$74K - $85K/yr

The Account Manager directly supports Account Executive(s) day to day. A SNAPSHOT OF YOUR RESPONSIBILITIES * Build and prepare upfront and scatter media plans for the FOX Sports & FOX Entertainment ...

Emerald Transformer

Major Account Manager

Waco, TX · On-site

$65K - $75K/yr

Support account growth by identifying service, product, repair, recycling, field service, logistics ... Experience managing customer relationships, major accounts, strategic accounts, business ...

Hilbgroup

Account Manager

New York, NY · On-site

$125K - $150K/yr

Support Account Managers servicing Large Complex accounts * Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes * Prepare and issue certificates of ...

Lyra Technology Group

Account Manager

Easton, PA

... management support, and both in-person and virtual check-ins. The Account Manager also drives ... account growth by identifying upsell opportunities, confirming clients are leveraging their ...

APR

Commercial Lines Account Manager

Fresno, CA · On-site +1

$65K - $85K/yr

Commercial Lines Account Manager Location: Flexible - In-Office, Hybrid, or Remote (Fresno, CA ... support and manage a diverse commercial book of business. Agency strongly values collaboration ...

Emerald Transformer

Major Account Manager

Waco, TX

$65K - $75K/yr

Support account growth by identifying service, product, repair, recycling, field service, logistics ... Experience managing customer relationships, major accounts, strategic accounts, business ...

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Support Account Manager information

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$32.5K

$55.1K

$90.5K

How much do support account manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for support account manager in the United States is $55,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

More about Support Account Manager jobs

What cities are hiring for Support Account Manager jobs?

Cities with the most Support Account Manager job openings:

What states have the most Support Account Manager jobs?

States with the most job openings for Support Account Manager jobs include:

What job categories do people searching Support Account Manager jobs look for?

The top searched job categories for Support Account Manager jobs are:

Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,149 per year, or $26.5 per hour.

Customer Support Specialist

GT Sales & Manufacturing Inc

Wichita, KS • On-site

$24 - $26/hr

Full-time

Re-posted 14 days ago

Job description

Description

Customer Support Account Manager


$24.00-$26.00 per hour


We are seeking a dedicated and proactive Customer Support Account Manager to join our dynamic team. This role offers an exciting opportunity to build strong client relationships while collaborating closely with our outside sales team to ensure customer satisfaction and business growth. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply.


Key Responsibilities:

- Serve as the primary point of contact for assigned clients, addressing inquiries and resolving issues promptly

- Collaborate with outside sales representatives to understand client needs and support account development

- Manage and maintain customer accounts, ensuring accurate and up-to-date information

- Provide product and service information to clients, assisting with onboarding and ongoing support

- Identify opportunities for account growth and coordinate with sales to maximize revenue

- Track customer interactions and feedback to improve service quality and client satisfaction

- Prepare reports on account status, customer feedback, and support activities for management review


Skills and Qualifications:

- Proven experience in customer support, account management, or related roles

- Excellent communication and interpersonal skills

- Strong problem-solving abilities and attention to detail

- Ability to work collaboratively with sales teams and cross-functional departments

- Proficiency in CRM software and Microsoft Office Suite

- Ability to manage multiple accounts and prioritize tasks effectively

- Customer-focused mindset with a proactive approach to service delivery


Join our innovative company culture that values teamwork, growth, and continuous improvement. We offer competitive benefits and opportunities for professional development, empowering you to succeed and advance your career.

Apply