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Support Account Manager Jobs in Utah (NOW HIRING)

Account Manager

Kaysville, UT · On-site

$80K/yr

Account Management: * Oversee a portfolio of accounts maintaining high levels of customer ... Administrative Support: * Collaborate with the Customer Success team to build reports and manage ...

You support this by face to face customer interactions, phone calls, and emails. * Positive ... Account Manager Duties Include: Sales and Revenue Generation : Recognize opportunities within ...

Account Manager - Worship Build Relationships and Grow a Meaningful Market MITY Inc. is seeking a motivated, relationship-driven Account Manager to support sales growth within the worship and ...

Account Manager

Orem, UT · On-site

$55K - $65K/yr

Account Manager - Worship Build Relationships and Grow a Meaningful Market MITY Inc. is seeking a motivated, relationship-driven Account Manager to support sales growth within the worship and ...

The Account Manager is the leader in driving new profitable business, creating business ... Time Off & Family Support : Paid Time Off (PTO), parental leave, and tuition reimbursement

The Account Manager is the leader in driving new profitable business, creating business ... Time Off & Family Support : Paid Time Off (PTO), parental leave, and tuition reimbursement

The Account Manager is the leader in driving new profitable business, creating business ... Time Off & Family Support : Paid Time Off (PTO), parental leave, and tuition reimbursement

... support services and solve problems to effectively run the account. Provide quality customer ... Manage a team of janitorial staff with scheduling, payroll, and training * Ensure the Client Site ...

Account Manager

Salt Lake City, UT · On-site

$60K - $75K/yr

Provide support to the Account Executive team in various administrative tasks and projects as ... Proven experience in account management, customer service, or sales, preferably in a B2B services ...

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Support Account Manager information

See Utah salary details

$29.6K

$50.2K

$82.4K

How much do support account manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for support account manager in Utah is $50,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,700.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Utah? For Support Account Manager jobs in Utah, the most frequently searched job titles are:
Infographic showing various Support Account Manager job openings in Utah as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,206 per year, or $24.1 per hour.

Account Manager (Salt Lake City)

aspensurgical

Salt Lake City, UT

Full-time

Re-posted 11 days ago


Job description

 

Summary 

Join Aspen Surgical’ s Commercial Sales Team as an Account Manager in the Acute Sales segment of the business. With a comprehensive portfolio of industry-trusted surgical essentials and infection control products, Aspen Surgical helps support safety and efficiency in the operating room and beyond. In this role you will be the subject matter expert on Aspen’s entire product portfolio that is used in hospitals and surgery centers. This is a full-line sales opportunity responsible for growing existing accounts and driving increased usage.  

In This Position, You Will Have the Opportunity To 

  • Renew and expand business channels to grow Aspen’s sales within current accounts in the United States. 
  • Identify opportunities to expand into new categories and drive increased usage of existing categories. Provide portfolio options to customers, develop quotes, process orders and follow-up to ensure complete Customer satisfaction. 
  • Ensure successful trials and implementation, conduct cross-referencing, and provide clinical support at assigned facilities. 
  • Assist/Lead all in-service activities as needed to secure product adoption within accounts across all of Aspen's portfolio. 
  • Manage stakeholders, train clinical team, ensure usage, drive customer satisfaction, and defend position (in-person and virtually) 
  • Support Account Executive in coordinating pursuits within geography 
  • Work with Account Executive on account strategy, implementation and expansion planning and other key account management activities. 
  • Provide technical information to staff consistent with product user manuals and instructions for use. 
  • Consistently use Salesforce.com to manage sales funnel opportunity development and at-risk business. 
  • Work with marketing team to identify industry insights from whitepapers and case studies to leverage their selling efforts. Implement sales campaigns to accommodate goals specified by Aspen. 
  • Work with Director of Strategic Accounts to support broader targeted strategic account strategy. 
  • Responsible for conducting cross-reference of products, pricing and service related inquiries. 
  • Build and manage relationships with key decision makers. 
  • Represent the company at local, regional and national trade shows to promote products and services. 
  • Negotiate and manage contracts and contractual obligations for key customers. 

 

What You Need to Succeed in This Position 

  • Bachelor’s degree required. 
  • 3+ years of accomplished business to business sales experience. 
  • 2+ years’ Operating Room sales experience preferred. 
  • Knowledgeable around market landscape with Surgical Instruments and/or Endoscopy.  
  • Experience in Medical Device products, both capital and disposable, for specific surgery procedures and settings. 
  • Excellent computer skills including Microsoft Office Suite (Excel) and Salesforce 
  • Valid Driver’s License issued in one of the 50 states with no prior suspensions or revocations required (must be maintained during employment) 
  • Ability to travel 80% of the time including overnights as needed  
  • Ability to become fully credentialed to enter hospitals and surgery centers. 
  • Energetic, outgoing, and excited about joining a growing company and increasing market share. 
  • High level of proven business and financial acumen.Â