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Support Account Manager Jobs (NOW HIRING)

APR

Remote Commercial Lines Account Manager

Trappe, PA · On-site +1

$75K - $85K/yr

... support and manage a diverse commercial book of business. Agency strongly values collaboration, accountability, and long-term partnerships--with clients, carriers, and each other. Position Summary ...

RLS Logistics

Account Manager

Mount Laurel, NJ · On-site

Manage customer shipments from pickup to final delivery * Maintain and grow customer relationships ... Supervise and support Account Coordinators to ensure customer and carrier satisfaction * Negotiate ...

LHH US

Account Manager

Beaverton, OR

$25 - $31.25/hr

Account Manager Location: Beaverton, OR (Onsite) Schedule: Monday - Friday, Full-Time Compensation ... Collaborate cross-functionally with sales, purchasing, operations, and finance teams to support ...

LHH US

Account Manager

Beaverton, OR

$25 - $31.25/hr

Account Manager Location: Beaverton, OR (Onsite) Schedule: Monday - Friday, Full-Time Compensation ... Collaborate cross-functionally with sales, purchasing, operations, and finance teams to support ...

RLS LOGISTICS

Account Manager

Mount Laurel, NJ · On-site

Manage customer shipments from pickup to final delivery * Maintain and grow customer relationships ... Supervise and support Account Coordinators to ensure customer and carrier satisfaction * Negotiate ...

APR

Commercial Lines Account Manager

Fresno, CA · On-site +1

$65K - $85K/yr

Commercial Lines Account Manager Location: Flexible - In-Office, Hybrid, or Remote (Fresno, CA ... support and manage a diverse commercial book of business. Agency strongly values collaboration ...

APR

Commercial Lines Account Manager

Bakersfield, CA · On-site +1

$65K - $85K/yr

Collaborate with producers and internal teams to support account growth and retention Qualifications * 3+ years of commercial lines account management experience preferred * Experience working in an ...

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Support Account Manager information

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$32.5K

$55.1K

$90.5K

How much do support account manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for support account manager in the United States is $55,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Account Manager, and why are they important?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What are Support Account Managers?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a Support Account Manager typically collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
More about Support Account Manager jobs
What cities are hiring for Support Account Manager jobs? Cities with the most Support Account Manager job openings:
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Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,149 per year, or $26.5 per hour.

Franchisee Partner Support & Account Manager

Refer.io

Saint George, UT • Hybrid

Part-time

Posted 17 days ago

Job description

You are the person people come to looking for answers.

You are awesome at proactive customer support.

Come help us keep our franchise network running.

You're the person who makes everything work. You manage the schedules, handle the details, and put out the fires before anyone else even smells smoke.

You are deeply organized and reliable, but in your current role, you might feel a little invisible. You love a good checklist, a clean inbox, and making sure nothing falls through the cracks. When someone has a question, you don't just say "I don't know"-you go find the answer.

ABOUT US

We are a rapidly growing wellness franchise with over 28 locations. We have a clear plan to support our franchise owners, and we need someone with your incredible organizational skills to help us keep everything running smoothly. We are looking for a part-time (25 to 35 hours a week) flexible Franchisee Partner Support & Account Manager to be the organized, reliable center of our franchise network.

WHAT YOU WILL BE DOING

Your day-to-day is all about keeping things moving. You will be the friendly first point of contact for our franchise owners when they need help or have questions.

You'll make sure our weekly newsletters and important updates get sent out to the owners on time, every time. You'll also help us schedule and co-host our weekly group Zoom calls where owners share ideas and get advice.

When new franchise owners join the family, you will guide them through their first 90 days using our step-by-step checklist. And when people are interested in buying a franchise, you'll help us reply to them and answer their basic questions.

WHAT YOU NEED TO BE SUCCESSFUL

We don't expect you to know everything on day one. We will give you the playbook, teach you the tools, and guide you every step of the way.

You don't need to be a tech genius, but you should be comfortable learning new software-and we'll even teach you some cool new AI tools to make your job easier!

YOUR FIRST 90 DAYS

In your first month, we'll teach you everything about us. You'll shadow our team, learn how to answer common questions, and get comfortable with our systems. By month two, you'll take over sending the weekly update emails and help us organize our FAQ library. By month three, you'll be confidently co-hosting our group Zoom calls and helping us welcome new franchise owners to the family.

ABOUT YOUR SCHEDULE AND WORK ENVIRONMENT

This is a part-time role (25-35 hours per week) with a highly flexible hybrid schedule based in St. George. We provide full training and, most importantly, a role where your organizational skills are truly valued and appreciated.

Ready to step out from behind the scenes? Apply below. No cover letter required.

 

Apply