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Support Account Manager Jobs in Florida (NOW HIRING)

CentralReach

Account Manager

Fort Lauderdale, FL · Hybrid

Support account renewals, emphasizing growth and multi-year commitments when necessary. * Maintain accurate CRM records of customer interactions, successes, and challenges. * Provide proactive ...

PLS Logistics Services

Key Account Manager

Tampa, FL · On-site

Overview The Key Account Manager will be responsible for driving strategic expansion within ... Support onboarding of new locations and divisions. * Conduct in-person customer meetings on a ...

PLS Logistics Services

Key Account Manager

Tampa, FL · On-site

Overview The Key Account Manager will be responsible for driving strategic expansion within ... Support onboarding of new locations and divisions. * Conduct in-person customer meetings on a ...

PLS Logistics Services

Key Account Manager

Tampa, FL · On-site

Overview The Key Account Manager will be responsible for driving strategic expansion within ... Support onboarding of new locations and divisions. * Conduct in-person customer meetings on a ...

Central Reach

Account Manager

Fort Lauderdale, FL · Hybrid

$70K - $85K/yr

Support account renewals, emphasizing growth and multi-year commitments when necessary. * Maintain accurate CRM records of customer interactions, successes, and challenges. * Provide proactive ...

CentralReach

Account Manager

Fort Lauderdale, FL · On-site

$70K - $85K/yr

Support account renewals, emphasizing growth and multi-year commitments when necessary. * Maintain accurate CRM records of customer interactions, successes, and challenges. * Provide proactive ...

Leading Edge

Account Manager

Tampa, FL · On-site

$65K - $85K/yr

The Account Manager will support the management of business relationships between Company and designated customer accounts. This position is the face of the company to the client and works ...

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Support Account Manager information

See Florida salary details

$24.3K

$41.2K

$67.6K

How much do support account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for support account manager in Florida is $41,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $48,200.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Florida? For Support Account Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Florida look for? The top searched job categories for Support Account Manager jobs in Florida are:
What cities in Florida are hiring for Support Account Manager jobs? Cities in Florida with the most Support Account Manager job openings:
Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,212 per year, or $19.8 per hour.

Account Manager

CentralReach

Fort Lauderdale, FL • Hybrid

Full-time

Re-posted 21 days ago

Job description

We are seeking an Account Manager to oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals. This role focuses on deepening existing customer relationships while also supporting team members as needed.  

Key Accountabilities: 

  • Collaborate with the Sales and Customer Success teams to communicate CentralReach's value, vision, and strategy, driving business growth. 
  • Lead regular business reviews to stay aligned with customers as they scale. 
  • Partner strategically with clients to understand their goals and align them with our products and services. 
  • Deliver product demonstrations and presentations tailored to client needs. 
  • Support account renewals, emphasizing growth and multi-year commitments when necessary. 
  • Maintain accurate CRM records of customer interactions, successes, and challenges. 
  • Provide proactive communication and feedback to both customers and internal teams regarding product insights and market trends. 
  • Engage with the CentralReach Product Council, sharing customer-driven feedback to help shape the product roadmap. 

Desired Skills and Experience: 

  • You have at least 5 years of experience in a SaaS Sales environment as an account manager.  
  • Experience as an account manager in a health-tech space is a bonus.  
  • Experience using the CentralReach platform is a plus. 
  • Passion and ability to truly understand a client's business in order to educate customers on how CentralReach will be meaningful to their business. 
  • You have an extreme hunger to be successful and help CentralReach sales and customers win.  
  • You have thrived in an environment where the only constant is change. 
  • You embrace aggressive goals and work hard to achieve them. 
  • You're naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you're selling. 
  • You are able to utilize Sales CRM tools such as SalesForce or like program. 
  • You have excellent written and verbal communication skills, strong attention to detail, and good follow-through. 
  • You hustle! All that preparedness doesn't slow you down. 
  • You follow a proactive approach to account management to help cultivate success. 
  • You are not afraid to dive in with discovery questions to better understand the needs of your accounts. 

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