All of our products are backed by complete technical support that ensures quality, reliability, and value. We are seeking a dynamic Account Manager - Engineered Resins to support revenue growth by ...
Quick apply
All of our products are backed by complete technical support that ensures quality, reliability, and value. We are seeking a dynamic Account Manager - Engineered Resins to support revenue growth by ...
All of our products are backed by complete technical support that ensures quality, reliability, and value. We are seeking a dynamic Account Manager - Engineered Resins to support revenue growth by ...
Quick apply
All of our products are backed by complete technical support that ensures quality, reliability, and value. We are seeking a dynamic Account Manager - Engineered Resins to support revenue growth by ...
Special Account Representative
Vienna, OH · On-site
$25 - $27/hr
Create and modify data warehouse reports to support account management and decision-making * Maintain accurate and detailed customer account documentation * Conduct proactive outreach to support ...
Special Account Representative
Vienna, OH · On-site
$25 - $27/hr
Create and modify data warehouse reports to support account management and decision-making * Maintain accurate and detailed customer account documentation * Conduct proactive outreach to support ...
Business Development Account Manager, Air Force
Dayton, OH · On-site
$150K - $185K/yr
The Business Development Account Manager will identify value-adding partners; support the negotiation of nondisclosure agreements, teaming agreements, and related partner arrangements; assess ...
Business Development Account Manager, Air Force
Dayton, OH · On-site
$150K - $185K/yr
The Business Development Account Manager will identify value-adding partners; support the negotiation of nondisclosure agreements, teaming agreements, and related partner arrangements; assess ...
Business Development Account Manager, Air Force
Dayton, OH · On-site
$150K - $185K/hr
The Business Development Account Manager will identify value-adding partners; support the negotiation of nondisclosure agreements, teaming agreements, and related partner arrangements; assess ...
Quick apply
Business Development Account Manager, Air Force
Dayton, OH · On-site
$150K - $185K/hr
The Business Development Account Manager will identify value-adding partners; support the negotiation of nondisclosure agreements, teaming agreements, and related partner arrangements; assess ...
... support of requests for information (RFI's) and Requests for proposals (RFP's) from assigned customers. The Account Manager will also manage each assigned accounts' performance (i.e., delivery ...
... support of requests for information (RFI's) and Requests for proposals (RFP's) from assigned customers. The Account Manager will also manage each assigned accounts' performance (i.e., delivery ...
Account Manager
Stow, OH · On-site
... support of requests for information (RFI's) and Requests for proposals (RFP's) from assigned customers. The Account Manager will also manage each assigned accounts' performance (i.e., delivery ...
Quick apply
Account Manager
Stow, OH · On-site
... support of requests for information (RFI's) and Requests for proposals (RFP's) from assigned customers. The Account Manager will also manage each assigned accounts' performance (i.e., delivery ...
Account Manager
Stow, OH · On-site
... support of requests for information (RFI's) and Requests for proposals (RFP's) from assigned customers. The Account Manager will also manage each assigned accounts' performance (i.e., delivery ...
Account Manager
Stow, OH · On-site
... support of requests for information (RFI's) and Requests for proposals (RFP's) from assigned customers. The Account Manager will also manage each assigned accounts' performance (i.e., delivery ...
Account Manager
Avon Lake, OH · On-site +1
Account Manager Location: Ohio (Remote, must reside in territory) What is IP Corporation? IP ... Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that ...
Account Manager
Avon Lake, OH · On-site +1
Account Manager Location: Ohio (Remote, must reside in territory) What is IP Corporation? IP ... Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that ...
Account Manager
Cincinnati, OH · On-site
Guided by our values, we focus on solutions that serve our customers, support our associates, and ... The Account Manager applies foundational knowledge of account management practices to build and ...
Account Manager
Cincinnati, OH · On-site
Guided by our values, we focus on solutions that serve our customers, support our associates, and ... The Account Manager applies foundational knowledge of account management practices to build and ...
Accomplishes or exceeds sales goals by creating action plans to support regional market strategy as directed by Market Manager. Will directly manager Account Coordinator performance as assigned ...
Accomplishes or exceeds sales goals by creating action plans to support regional market strategy as directed by Market Manager. Will directly manager Account Coordinator performance as assigned ...
Account Manager
Avon Lake, OH · On-site
$75K - $85K/yr
Account Manager Location: Ohio (Remote, must reside in territory) What is IP Corporation? IP ... Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that ...
Quick apply
Account Manager
Avon Lake, OH · On-site
$75K - $85K/yr
Account Manager Location: Ohio (Remote, must reside in territory) What is IP Corporation? IP ... Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that ...
Account Manager
Cincinnati, OH · Hybrid
Guided by our values, we focus on solutions that serve our customers, support our associates, and ... The Account Manager applies foundational knowledge of account management practices to build and ...
Account Manager
Cincinnati, OH · Hybrid
Guided by our values, we focus on solutions that serve our customers, support our associates, and ... The Account Manager applies foundational knowledge of account management practices to build and ...
Account Manager
Columbus, OH · On-site
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Account Manager
Columbus, OH · On-site
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Account Manager
Columbus, OH · On-site
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Quick apply
Account Manager
Columbus, OH · On-site
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Provide promotional and merchandising support to customers in support of vendors. Account Managers develop promotions; administer co-op. Provide training to customers, customer associates, and ...
New
Quick apply
Provide promotional and merchandising support to customers in support of vendors. Account Managers develop promotions; administer co-op. Provide training to customers, customer associates, and ...
New
Provide promotional and merchandising support to customers in support of vendors. Account Managers develop promotions; administer co-op. Provide training to customers, customer associates, and ...
New
Quick apply
Provide promotional and merchandising support to customers in support of vendors. Account Managers develop promotions; administer co-op. Provide training to customers, customer associates, and ...
New
Account Manager
Marion, OH · On-site
$51K - $99K/yr
Provide promotional and merchandising support to customers in support of vendors. Account Managers develop promotions; administer co-op. Provide training to customers, customer associates, and ...
New
Account Manager
Marion, OH · On-site
$51K - $99K/yr
Provide promotional and merchandising support to customers in support of vendors. Account Managers develop promotions; administer co-op. Provide training to customers, customer associates, and ...
New
Account Manager
Columbus, OH · On-site
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Account Manager
Columbus, OH · On-site
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Account Manager
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Account Manager
$59K - $93K/yr
Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...
Support Account Manager information
See Ohio salary details
$30.9K - $35.9K
11% of jobs
$40.5K is the 25th percentile. Wages below this are outliers.
$35.9K - $40.9K
16% of jobs
$40.9K - $45.9K
13% of jobs
The median wage is $48.2K / yr.
$45.9K - $50.9K
24% of jobs
$50.9K - $56K
9% of jobs
$57.4K is the 75th percentile. Wages above this are outliers.
$56K - $61K
8% of jobs
$61K - $66K
6% of jobs
$66K - $71K
5% of jobs
$71K - $76K
4% of jobs
$76K - $81K
2% of jobs
$81K - $86K
1% of jobs
$30.9K
$52.4K
$86K
How much do support account manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for support account manager in Ohio is $52,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $61,300.00 per year, depending on experience, location, and employer.
What skills and qualifications are needed to be a support account manager?
To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.
What is a support account manager?
Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.
What is the difference between Support Account Manager vs Customer Success Manager?
| Aspect | Support Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Handling support issues, technical troubleshooting, maintaining client satisfaction through support | Proactively ensuring client success, onboarding, renewals, and long-term relationship growth |
| Required Skills | Technical knowledge, problem-solving, communication skills | Relationship management, strategic planning, communication skills |
| Work Environment | Support teams, technical departments, often reactive | Customer success teams, account management, proactive engagement |
| Industry Usage | Common in SaaS, tech, and service industries | Common in SaaS, tech, and subscription-based industries |
While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.
How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?
Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Ohio? For Support Account Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Ohio look for? The top searched job categories for Support Account Manager jobs in Ohio are:
What cities in Ohio are hiring for Support Account Manager jobs? Cities in Ohio with the most Support Account Manager job openings:
Americhem rating
9.0
Based on 15 frontline employees who took The Breakroom Quiz
4th of 84 rated plastic manufacturers
Job description
Americhem is a globally recognized designer and manufacturer of custom color masterbatch, functional additives, engineered compounds and performance technologies. Our business is built around delivering Performance, Solutions and Trust through close collaboration with customers seeking to optimize their polymer products. All of our products are backed by complete technical support that ensures quality, reliability, and value.
We are seeking a dynamic Account Manager – Engineered Resins to support revenue growth by managing customer accounts (large resin producers) and driving sales within the organization. This role requires a technically strong professional with an engineering background, preferably in Plastics or Materials Engineering, who can leverage deep knowledge of plastics materials, compounding, and processing technologies to deliver value-driven solutions to customers.
This role builds strong customer relationships through consistent engagement, proactive communication, and effective collaboration with internal teams. The Account Manager plays a key role in customer retention, satisfaction, and identifying new opportunities to meet evolving customer needs. The Account Manager will be responsible for meeting their volume growth targets, appropriate pricing actions, on time payment and other key commercial metrics.
Responsibilities
- Engage customers via in person visits, phone, email, and virtual meetings to maintain active relationships.
- Develop "high, wide and deep" relationships with customers
- Meet commercial KPIs not limited to volume growth, pricing actions, on time payments.
- Build trust and rapport to drive long-term retention and satisfaction.
- Recommend solutions and product options based on customer needs and feedback.
- Collaborate with sales and marketing teams to follow up on leads and campaigns.
- Support account activities, manage CRM data, and ensure timely responses to inquiries.
- Identify sales opportunities through day-to-day interactions.
- Coordinate with internal stakeholders to resolve issues and enhance customer experience.
- Provide technical guidance and material recommendations based on customer application requirements.
- Support customers in material selection, processing optimization, and performance troubleshooting.
- Translate technical customer needs into internal development or formulation direction.
- Collaborate closely with R&D, technical service, and operations teams within the organization.
Qualifications
- Bachelor’s degree in Materials or Plastics Engineering or a related Engineering discipline required.
- 5+ years of experience in account management, Business Development, Inside Sales or Technical Sales within a plastics, polymer, compounding or manufacturing environment preferably within large resin producers.
- Experience with CRM tools and managing a high volume of accounts is preferred.
Additional Information
Travel: Up to 50%
Desired Qualities/Attributes:
- Clear and professional communicator.
- Strong relationship-builder with a customer-first mindset.
- Organized, detail-oriented, and self-motivated.
- Adaptable and calm in a high-volume, fast-paced environment.
- Team player who thrives in cross-functional collaboration.
What Americhem employees say
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