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Support Account Manager Jobs in Arkansas (NOW HIRING)

Walmart

Account Manager

Pea Ridge, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Decatur, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Gravette, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Farmington, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Cave Springs, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Greenland, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Rogers, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Tontitown, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Elkins, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Goshen, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Bentonville, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Johnson, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

Walmart

Account Manager

Bella Vista, AR · On-site

$110K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The (USA) Director, Strategic Account Management will lead the development and execution of ... Lead a team of experienced professionals, supporting their development, strengthening client ...

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Showing results 1-20

All JobsSupport Account JobsSupport Account Manager JobsSupport Account Manager Jobs in Arkansas

Support Account Manager information

See Arkansas salary details

$26.9K

$45.6K

$74.8K

How much do support account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for support account manager in Arkansas is $45,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $53,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Arkansas? For Support Account Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Arkansas look for? The top searched job categories for Support Account Manager jobs in Arkansas are:
What cities in Arkansas are hiring for Support Account Manager jobs? Cities in Arkansas with the most Support Account Manager job openings:
Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,603 per year, or $21.9 per hour.

Commercial Lines Account Manager I - Insurance Services

Sunstar Insurance Group LLC

Russellville, AR

Full-time

Re-posted 21 days ago

Job description

Commercial Lines Account Manager I – Insurance Services

Join our dynamic team as an Account Manager I, where you’ll play a key role in supporting client relationships, processing insurance documentation, and ensuring exceptional service delivery. This position offers a blend of tactical execution and strategic support in a collaborative environment.

Qualifications & Skills
  • Minimum 2 years of experience in the insurance industry or a related field.
  • Active Arkansas Insurance Producer License required.
  • Strong verbal, written, and organizational skills.
  • High attention to detail and accuracy.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with Applied Epic preferred.
  • Ability to work independently under moderate supervision.
  • Comfortable handling varied and moderately complex tasks.
  • Role is 75% tactical, 25% strategic.
  • Non-exempt position.
Key Responsibilities

Client Support & Communication

  • Assist clients with inquiries, policy changes, and claims processing.
  • Maintain high levels of client satisfaction and retention (target: 90%+).
  • Communicate effectively via phone, email, and in-person meetings.

Policy & Documentation Management

  • Prepare and review insurance documents (applications, quotes, policies, endorsements).
  • Set up and maintain client accounts, including Auto ID cards, Evidence of Property, and Certificates of Insurance.
  • Ensure accurate data entry in the agency management system.

Sales & Account Development

  • Support account rounding by identifying cross-sell opportunities and referring leads to Account Executives or Producers.
  • Track policy expiration dates and assist with renewals.

Administrative & Compliance

  • Coordinate with carriers on claims, renewals, and policy changes.
  • Ensure compliance with agency procedures to prevent errors and omissions.
  • Participate in ongoing training and development through SIG U.
  • Perform additional duties as assigned by the department supervisor.