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Client Account Support Analyst Jobs in Arkansas (NOW HIRING)

Acosta

Client Account Coordinator

Rogers, AR · On-site

$16.82 - $21/hr

The Client Account Coordinator plays an important role in supporting day-to-day client program ... Create and communicate program instructions, reports, updates, and data analysis to support strong ...

Acosta

Client Account Coordinator

Rogers, AR

The Client Account Coordinator plays an important role in supporting day-to-day client program ... Create and communicate program instructions, reports, updates, and data analysis to support strong ...

Caresoft Inc.

Nework Support Analyst

Little Rock, AR · On-site

$20 - $22/hr

LRCVB Network Support Analyst Location: Little Rock, AR 72201 Duration: 3 Months (Temp- to-Perm ... You'll work directly with the client's Network Administrator to assist with core network hardware ...

Uasys

Fiscal Support Analyst

Little Rock, AR

$48K - $63K/yr

The Fiscal Support Analyst is responsible for various fiscal-related task that includes accounting ... Strong accounts payable and requisitions skills required; * Knowledge of database accounting and ...

First Orion Corp.

Client Delivery Analyst

North Little Rock, AR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Account Management, Client Success Managers, vendors, clients, and support teams to maintain ... Analyze data and reporting: Review reports, dashboards, and data sets to identify trends, anomalies ...

First Orion Corp

Client Delivery Analyst

North Little Rock, AR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Account Management, Client Success Managers, vendors, clients, and support teams to maintain ... Analyze data and reporting: Review reports, dashboards, and data sets to identify trends, anomalies ...

Miller Zell

Support Team Analyst

Bentonville, AR · On-site

... feedback, and client-facing metrics. * Manage recurring store list creation, maintenance ... Provide analytical support that enables the department to absorb new work, improve execution ...

Miller Zell

Support Team Analyst

Bentonville, AR

... feedback, and client-facing metrics. * Manage recurring store list creation, maintenance ... Provide analytical support that enables the department to absorb new work, improve execution ...

Accenture

Microsoft Tech Account Lead - CMT

Bentonville, AR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...

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Client Account Support Analyst information

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are popular job titles related to Client Account Support Analyst jobs in Arkansas?

For Client Account Support Analyst jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Client Account Support Analyst jobs in Arkansas look for?

The top searched job categories for Client Account Support Analyst jobs in Arkansas are:

What cities in Arkansas are hiring for Client Account Support Analyst jobs?

Cities in Arkansas with the most Client Account Support Analyst job openings:

Client Account Support Analyst jobs near you

Client Account Coordinator

Acosta

Rogers, AR • On-site

$16.82 - $21/hr

Full-time

Posted 27 days ago

Acosta rating

6.2

Company rating: 6.2 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

36th of 50 rated marketing agency

Job description


The Client Account Coordinator plays an important role in supporting day-to-day client program execution, serving as a key liaison between assigned clients, internal support teams, field operations, retail partners, and reporting teams. This position helps ensure client needs are anticipated, clearly communicated, and successfully met while identifying opportunities to improve execution, compliance, reporting, and overall program performance. The ideal candidate is highly organized, detail-oriented, collaborative, and comfortable managing multiple priorities in a fast-paced retail services environment.
Responsibilities
What You'll Do:
  • Serve as a primary day-to-day contact for assigned client programs, helping ensure program needs, priorities, and expectations are clearly understood and supported.
  • Partner with clients and internal teams to identify best practices, creative support ideas, reporting needs, execution opportunities, and process improvements.
  • Collaborate with cross-functional partners, including senior management, field operations, customer service, training, sales, retail, and reporting teams, to support account objectives.
  • Create and communicate program instructions, reports, updates, and data analysis to support strong in-store execution and timely decision-making.
  • Monitor program performance, issue tracking, merchandising activity, sales results, compliance reporting, training updates, and competitive insights.
  • Track sales trends, identify opportunities, run recurring reports, and prepare professional updates for internal stakeholders and client contacts.
  • Work closely with training partners to help ensure field representatives are prepared, informed, and supported for successful program execution.
  • Identify additional training or communication needs and help ensure updates are clearly documented, shared, and executed.
  • Recommend creative ideas to improve in-store productivity, retail engagement, program execution, and client product performance.
  • Maintain client data, program information, assignments, and related documentation in proprietary systems.
  • Assist with communicating frequency plans, resolving field concerns, and supporting alignment between client expectations and operational execution.
  • Participate in regular calls with operations leaders, providing program updates, addressing concerns early, and helping problem-solve to meet client and field needs.
  • Visit stores with or without client partners as needed to assess program needs, support planning, and strengthen execution.
  • Coordinate resources and priorities to help accomplish program goals and client deliverables.
  • Support additional training programs, special event programs, other company accounts, or divisions during critical business needs.
  • Provide weekend support during high-volume program blitz periods when needed.
  • Perform other duties as assigned to support team, client, and business performance.

Qualifications
What You'll Bring:
  • High school diploma or equivalent required.
  • Two or more years of retail, merchandising, consumer packaged goods, client support, or related program execution experience preferred.
  • At least one year of project coordination or project management experience preferred.
  • Prior field sales, field operations, training, or structured retail program experience is a plus.
  • Strong organizational skills with the ability to manage multiple priorities, deadlines, reports, and stakeholder needs.
  • Excellent written and verbal communication skills with the ability to share clear updates across clients, managers, field teams, and internal partners.
  • Strong attention to detail and commitment to accuracy in reporting, documentation, data management, and follow-through.
  • Ability to work independently while also contributing effectively in a collaborative team environment.
  • Comfortable analyzing information, identifying trends, solving problems, and recommending practical solutions.
  • Retail sales savvy with an understanding of in-store execution, merchandising, sales drivers, compliance, and client service expectations.
  • Proficiency with Microsoft Office tools and the ability to learn proprietary systems and reporting platforms.
  • Demonstrated professionalism, sound judgment, adaptability, and a customer-focused approach.

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About Us
Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs - that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium - whether it's merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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What Acosta employees say

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About Acosta

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We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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