Student Records Manager Jobs (NOW HIRING)

Job Profile Summary

Under limited supervision, this position supports student enrollment by performing assigned core functions within the student records management unit. Responsible for the review, evaluation, accuracy, integrity, privacy and security of all academic records and the integrity of data and reports. Ensures compliance with the published policies and procedures while providing outstanding customer service to students, staff, faculty and other internal and external constituents. Work requires the use of initiative and resourcefulness in making decisions within widely accepted standards. Performs related work as directed.
This is a temporary position that will end on June 30, 2027

Minimum Education:
Bachelor's degree required.
An equivalent combination of experience and education may be considered.
Minimum Experience/Training:
Four years of functional experience in compliant records management field and/or related experiences in admissions, advisement, evaluating post-secondary credit by exam and student records.
Essential Functions:
Daily -30%: Analyzes and evaluates incoming credentials and supporting educational documentation, and processes outgoing transcripts. Performs the evaluation of credit awarding information used in the analysis of student records and transcripts. Ensures compliance of student records with federal, Florida Statute, policies and procedures.
Daily -20%: Ensures maintenance and regular updating of appropriate student records documentation and accuracy. Conducts pre-enrollment transactions such as credential processing, enrollment verification, and admission eligibility verification.
Daily -10%: Provides excellent customer service by responding to General Council records requests, subpoenas and correspond via email and telephone to students, staff and faculty. Resolves academic records discrepancies.
Daily -10%: Applies analytical techniques and methods to gather and analyze data to resolve and/or make recommendations that comply with College policies and procedures. Updates student records by ordering transcripts through the Florida Automated System for Transferring Electronic Records.
Daily- 10%: Processes test score evaluation for college credit via CLEP, IBs, AP, and AICE. Process approved prior learning assessment for awarding college credit. Processes FASTER error reports to ensure student transcript evidence for systematic electronic evaluations. Processes and maintains records of transactions and data into Workday, CID and Image Director.
Other, as Needed- 10%: Assists with system upgrades testing and prepares detailed analysis of system records fixes needed.
Other, as Needed- 5%: Participates and assists in ongoing department projects and testing that pertain to the Office of the Registrar.
Other, as Needed- 5%: Performs related duties as assigned including but not limited to serving as a backup for other team members.
Knowledge, Skills and Abilities:
Possess excellent customer service skills.
Knowledge of record retention policies and data privacy policies and procedures (FERPA); NSLDS and National Student Clearinghouse enrollment reporting processes; generally accepted AACRAO guidelines, federal, state and regulatory requirements; academic policies and procedures.
Strong knowledge in research methods and procedures applicable in academic records and awarding credit by exam.
Strong knowledge, understanding and skills in area of responsibility; including an understanding of concepts and principles of related areas and functions.
Ability to prepare clear and accurate records, data information and other electronic or written materials.
Strong organizing, interpersonal, coordinating, attention to detail, written and oral communication skills.
Ability to be tactful, confidential, and discreet when communicating with students and constituents.
Ability to manage own work to job and performance standards. Ability to participate as an active team member.
Requires intermediate to advanced knowledge of computer systems, i.e. Microsoft Office Products, Workday, CID.
Ability to interact and effectively communicate with employee and student populations.
Our Culture - At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty.

Broward College offers an exceptional benefits package, including, but not limited to:

• Affordable High Quality Healthcare Insurance (Medical, Dental & Vision)
• Retirement Options - Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan
• Wellness Program
• Vacation/Paid Time Off
• Winter and Spring Break Off
• Paid Parental Leave
• Tuition Assistance and Tuition Reimbursement are available to employees and family members

Job Title

Evaluator, Student Records

Position Number

P0092437

Job Status

Full time Temporary

Department

Student Records

Location

Weston Center

Pay Grade

714

Salary

$42,320 - $49,726 - Salary commensurate with education and experience.

Work Shift

Work Schedule

Monday - Friday/Weekends/Varies

Hours Per Week

40

Posting End Date

Open Until Filled

Comments

To be considered for this position, a completed online employment application form along with a resume and unofficial transcript are required.

Designated Essential Personnel

No

FLSA Status

Non-Exempt

Position Classification

Professional Technical Staff (PTS)

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the "Resume/CV/Transcript/License/Certification" section of the application**

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf.

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.For inquiries regarding Title IX and the college's non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.