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Strategic Program Manager Jobs (NOW HIRING)

Senior Staff CXO Strategic Program Manager

San Jose, CA · Remote

$136K - $136K/yr

As the CXO Strategic Program Manager, Sr. Staff, you will serve as the central operational force multiplier, strategic partner, and connective tissue for the CXO Leadership Team (CXO LT). This is a ...

We are seeking a dynamic and strategic Program Manager with strong communication skills and a background in complex program management, particularly in testing. The ideal candidate will have ...

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How much do strategic program manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for strategic program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Strategic Program Manager, and why are they important?

To thrive as a Strategic Program Manager, you need strong project management expertise, strategic planning abilities, and a background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with program management tools (such as Microsoft Project, Asana, or Jira) and certifications like PMP or PgMP are highly valuable. Exceptional leadership, cross-functional collaboration, and communication skills distinguish top performers in this role. These skills are essential for aligning complex projects with organizational goals, ensuring efficient execution, and driving measurable business outcomes.

How does a Strategic Program Manager typically collaborate with cross-functional teams to achieve program objectives?

Strategic Program Managers play a central role in coordinating efforts across various departments, such as product, engineering, marketing, and finance. They facilitate regular meetings, align stakeholders on key milestones, and ensure everyone is informed about program progress and risks. This collaboration often involves negotiating priorities, resolving conflicts, and adapting plans based on feedback. Strong communication and relationship-building skills are essential, as much of the role's success depends on fostering alignment and engagement among diverse teams.

What is a Strategic Program Manager?

A Strategic Program Manager is a professional responsible for overseeing and coordinating multiple projects or initiatives that align with an organization's long-term goals. They work to ensure that these programs are executed efficiently, deliver expected outcomes, and support the overall business strategy. Their role often involves cross-functional collaboration, resource management, and performance tracking to maximize organizational success. Strategic Program Managers also identify risks, manage budgets, and communicate progress to senior leadership.

What is the difference between Strategic Program Manager vs Project Manager?

AspectStrategic Program ManagerProject Manager
CredentialsTypically requires a bachelor's degree, PMP or PgMP certification often preferredRequires a bachelor's degree, PMP certification common
Work EnvironmentFocuses on multiple related projects aligned with strategic goalsManages individual projects with specific deliverables
Employer & Industry UsageUsed in corporate, tech, and consulting firms for strategic initiativesCommon across industries for project execution
Search & Comparison IntentOften compared for strategic oversight and long-term planningCompared for task management and project delivery

The Strategic Program Manager oversees multiple projects aligned with strategic objectives, focusing on long-term impact. In contrast, the Project Manager manages specific projects with defined scopes and deliverables. Both roles require similar certifications but differ in scope and strategic involvement.

More about Strategic Program Manager jobs
What cities are hiring for Strategic Program Manager jobs? Cities with the most Strategic Program Manager job openings:
What states have the most Strategic Program Manager jobs? States with the most job openings for Strategic Program Manager jobs include:
Infographic showing various Strategic Program Manager job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 26% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.
Senior Director, Strategic Program Management

Senior Director, Strategic Program Management

ServiceNow

Santa Clara, CA • On-site

Full-time

Medical, Retirement

Posted 9 days ago


Job description

Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
  • ServiceNow's APEX (AI, Product, Engineering, and Experience) org is the largest organization in the company, comprised of all Products and Platform teams, along with our world class Design teams. We are leveraging the unlimited potential of our platform across every industry, geography, solutions, and personas to consistently deliver product and platform experiences our customers love.
    We are seeking a Sr. Director, Technical Program Management to join our APEX Strategic Programs organization. In this role, you will lead a team delivering Strategic Innovations for the Product and Technology organization, together with other strategic business programs that are focused on ensuring we deliver on ServiceNow's most critical priorities.
    The successful candidate will operate as an AI-native leader, using AI tools to accelerate program delivery, synthesize intelligence across workstreams and model the ways of working we expect to scale across APEX. In addition, the candidate is a self-starter with extensive competence and experience in the technical Program Management space. This candidate thinks strategically, but loves getting into the detail and possesses a strong ability to conceptualize, develop, drive, coordinate and manage a large program in addition to managing a delivery team. This person is effective at building relationships, collaborating, and influencing others; they must also be highly experienced working with senior executives across various geographies and functions.
    Strategic Program Management Responsibilities:
  • Lead the delivery of complex programs that that drive growth and operational excellence for APEX portfolio, in partnership with stakeholders at all levels
  • Responsible for the APEX Strategic Initiative function: identifies, prioritizes, and accelerates goal-oriented product development projects with measurable impact on revenue, market position, and competitive advantage - operating with speed and focus to deliver innovation at scale.
  • Ensure programs are designed to deliver specific strategic outcomes - with metrics, milestones, and program structure to ensure successful execution
  • Develop trusted relationships with key customers, technology, functional leaders and stakeholders to drive focus on the strategic program objectives and optimize program delivery. This includes establishing regular cadences and holding resources accountable for their responsibilities within the program.
  • Establish governance frameworks and communication strategies to keep all stakeholders informed and engaged
  • Clearly communicate objectives, status, risks, and results to all stakeholders while collaborating with workstreams to resolve blockers
  • Ensure that each program aligns with the broader business objectives and contributes to the overall success of the organization
  • Identify, assess, prioritize, and mitigate risks to meet program objectives
  • Collaborate with cross-functional teams (e.g., Product, Sales, Finance, Marketing etc.) to identify opportunities, unlock productivity, and accelerate execution
  • Lead consensus-building across teams and ensure surgical execution and handoffs to relevant stakeholders

Qualifications
To be successful in this role you have:
  • 12+ years of work experience, preferably in Operations / Program Management, Product Management, Management Consulting, or Strategy roles
  • High energy, disciplined execution skills, and willingness to do whatever it takes to deliver results
  • Work independently and be highly productive with minimal oversight
  • Ability to see the big picture while also being execution-oriented to improve operational excellence
  • Effective communicator (both verbally and in writing) who uses AI tools to draft, refine, and tailor communications - able to convey complex ideas clearly across executive and working-level audiences at speed
  • Experience in building trusting relationships and influencing others
  • Champion AI-native ways of working across the APEX Strategic Programs team - evaluating, adopting, and scaling AI tools that increase team throughput, reduce coordination overhead, and surface insights faster across complex program portfolios
  • Team player and self-starter who uses AI to stay ahead of complexity - comfortable directing AI agents, iterating on outputs, and operating with speed in ambiguous, high-stakes environments
  • Expertise in the enterprise software/ SaaS industry
  • Education: Bachelor's Degree required; MBA or other Graduate degree preferred

JV20
For positions in this location, we offer a base pay of $254,500 - $445,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004