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Software Implementation Jobs (NOW HIRING)

Prior experience with software implementations in pharmaceutical/healthcare/life sciences industry. * Prior experience in authoring project documents such as business requirements document, technical ...

Implementation Manager

Mckinney, TX · Remote

$115K - $135K/yr

The Implementation Project Manager will oversee multiple concurrent software implementation projects for MITAS customers. This role will coordinate internal teams, customer communications, project ...

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Software Implementation information

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$44.5K

$76.8K

$102.5K

How much do software implementation jobs pay per year?

As of Jul 17, 2026, the average yearly pay for software implementation in the United States is $76,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the highest paid job in software?

In software, executive roles such as Chief Technology Officer (CTO) or Vice President of Engineering tend to be the highest paid, often earning six- or seven-figure salaries with bonuses and stock options. Senior software architects and specialized roles in AI, cybersecurity, or cloud computing can also command high compensation, especially with extensive experience and advanced skills.

What is a software implementation job?

A software implementation job involves deploying and configuring software solutions for clients or internal teams, ensuring they function correctly within existing systems. It often requires technical skills, knowledge of the software, and effective communication to coordinate with stakeholders during the setup process.

What is a Software Implementation job?

A Software Implementation job involves deploying, configuring, and integrating software solutions to meet client needs. Professionals in this role work closely with clients to understand their requirements, customize the software, and ensure smooth adoption. They also provide training, troubleshooting, and ongoing support to optimize system functionality. Strong technical skills, project management, and communication are essential for success in this role.

What is a software implementation?

A software implementation involves deploying and configuring software systems within an organization to meet specific business needs. It includes tasks such as installing, customizing, testing, and training users on the new software, often requiring project management and technical skills. Successful implementation ensures the software functions correctly and integrates with existing systems.

What are the key skills and qualifications needed to thrive in the Software Implementation position, and why are they important?

To thrive in Software Implementation, you need a strong understanding of software systems, project management, and client onboarding, typically supported by a degree in computer science or a related field. Familiarity with ERP, CRM, or industry-specific software platforms, and experience with tools like SQL or implementation methodologies (such as Agile or Waterfall), are commonly required. Excellent communication, problem-solving, and time management skills enable you to effectively guide clients and collaborate with cross-functional teams. These competencies are essential to ensure successful software rollouts, user adoption, and client satisfaction.

How to become a software implementation specialist?

To become a software implementation specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Gaining experience with software systems, project management, and customer communication is important, along with proficiency in relevant tools and certifications such as PMP or vendor-specific credentials. Strong problem-solving and technical skills are essential for successful implementation roles.

What does a typical workday look like for someone in a Software Implementation role?

A typical day in Software Implementation involves meeting with clients to understand their requirements, configuring and deploying software solutions, and providing user training and support. You’ll likely collaborate closely with sales, technical support, and development teams to ensure each implementation meets business and technical needs. It's common to spend time troubleshooting client issues, updating project documentation, and managing project timelines. The role offers variety and the satisfaction of helping organizations fully utilize their new software solutions.

More about Software Implementation jobs
What cities are hiring for Software Implementation jobs? Cities with the most Software Implementation job openings:
What are the most commonly searched types of Software Implementation jobs? The most popular types of Software Implementation jobs are:
What states have the most Software Implementation jobs? States with the most job openings for Software Implementation jobs include:
Infographic showing various Software Implementation job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $76,827 per year, or $36.9 per hour.
Software Implementation and Support Specialist

Software Implementation and Support Specialist

WingSwept

Garner, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago


Job description

WingSwept is seeking a Software Implementation and Support Specialist for our Case Management and Tracking System (CMTS) product. This person will be responsible for gaining expert knowledge of the user interface from a non-technical perspective, training new clients on how to use the application, providing the first line of support for clients as issues and needs arise. We are looking for someone who has an outgoing and friendly personality, with the soft skills to handle more difficult conversations and the technical aptitude and analytical skills to be able to identify and solve problems on the fly. This is a full-time position with benefits including stock ownership (ESOP), profit sharing, 401(k) with a generous match, health, vision, dental, and disability insurance, and more.
The responsibilities of the position will include:
  • Coordinate onboarding process for new clients
  • Train new and existing clients on software application (some travel required)
  • Provide first line support for issues experienced by clients using the software application
  • Manage tickets submitted to either support or as new enhancements
  • Maintain strong rapport with customers while managing accounts
  • Facilitate Annual Contract Renewal, including providing quotes for customers, coordinating with third parties, and following up on outstanding Purchase Orders
  • Follow up on demo/information requests from the website
  • Coordinate and schedule product demonstrations
  • Work with the team to research and complete written proposals
  • Assist in testing new releases

Minimum requirements:
  • Alignment with WingSwept's core values of being Honest, Eager, Accountable, Respectful and Team Player
  • Must be a US Citizen and able to pass US high level government security clearance
  • Must be able to pass a criminal background check and drug test
  • Business degree or equivalent professional qualification and/or experience is preferred
  • Prior experience in fraud investigation space is strongly preferred
  • Prior Human Resources and/or government sector experience is preferred, but not required
  • Must have prior experience training others
  • Must be able to dependably work a full-time 40-hour work week, Mon-Fri 8am-5pm
  • Must possess strong verbal and written communication skills for daily interactions with customers, both in person and over the phone
  • Must be able to conduct research via the web and apply knowledge towards new research methods
  • Must be able to commute to and from our office in Garner, NC each weekday
  • Must be willing to travel on occasion

If this sounds like a good fit for you, please apply today!
Equal Opportunity Employer M/F/Disabled/Veteran