Site Operations Manager Jobs (NOW HIRING)

What We Do:

RS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including: Supply Chain Services, Asset Services, Master Data Leadership SM and Technology. We currently deliver our highly focused expertise through integration at more than 220 customer sites across the North America, Europe, and Singapore.

About the Role:

The Site Operations Manager oversees and reports on the daily operations of the MRO storeroom, determines proper inventory levels and methods and analyzes spend to provide cost savings and storeroom improvements. This position oversees all recruiting, training, and developing for storeroom staff as well as providing regular feedback, performance evaluations and corrective action as required. The Site Operations Manager collaborates with various corporate departments on procurement, systems integration, customer invoicing, vendor payments and staff management to ensure effective site management. The Site Manager drives customer satisfaction through building strong customer relationships and ensuring excellent customer service from the staff. The goal of this role is to achieve metrics per the customer contract and SOA strategic imperatives as they relate to Cost Savings, Stock Outs, On Time in Full Delivery, Compliance, Safety & Environmental, Material Savings, Process Improvements, and Customer and Staff Retention. This includes negotiating, developing, and managing multi- disciplined projects, as well as tracking and managing business results and routinely sharing and presenting those results on a regular basis to the client. The Site Manager demonstrates value to the customer by achieving business goals and objectives and providing measurable cost savings and identifying storeroom quality improvements. Key to success is conveying a vision for best-in-class storeroom management, within the contractual terms.

COMPENSATION: $110K - $120K

SCHEDULE: Mon - Fri | 8am - 5pm (some overtime and weekends required.)

KEY RESPONSIBILITIES

• Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control while following and enforcing all site SOP guidelines
• Work through the applicable Category Managers to negotiate guarantees of stock and non-stock items
• Learn the essential aspects of the client’s contract and ensure understanding and compliance for all associates
• Effectively manage client relationships, advise, and consult on business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems.
• Execute and manage all aspects of purchasing cost-effectively and maintain data integrity within RS Integrated Supply enterprise asset management system and/or the customer’s CMMS system. Maintain and control all aspects of purchasing through distribution in a cost-effective manner while communicating with the customer’s operational facility. Become proficient in both SYNC and the client’s systems
• Work with senior management to define and implement strategic and tactical plans and concepts, effectively prioritizing daily tasks and procedures.
• Responsible for recruiting new staff, working with HR and Supervisor, and following recruiting SOPs
• Monitor storeroom inventory levels and build levels in accordance with customer and RS Integrated Supply’s needs. Develop and implement Inventory Reduction Programs. Ensure maintenance of proper labeling and storage of all inventoried items.
• Prepare, perform, and oversee all daily, weekly, and monthly reports (e.g., stock replenishment, Buyer activity, Ops reporting, etc.) as required. Evaluate/analyze report results and develop/initiate corrective actions/process improvements as needed.
• Initiate ongoing communication and collaboration with other Site Buyers and Managers within the program or division to capitalize on areas of opportunity and shared resources.
• Follow the Partner or Tier 1 Supplier program as instructed by corporate offices, adhering to established goals. Routinely collaborate with corporate Supply Chain and Partner Suppliers to leverage resources and bring value to the client.
• Periodic KPI reporting and performance review with client (weekly, monthly, quarterly) as required
• Build successful local vendor relationships, evolving the connection to achieve better pricing while researching outside savings and supplier opportunities with external vendors.
• Utilizes approved standard operating procedures to perform and manage all work at the site. Look for ways to improve processes, streamline efforts and increase quality documentation and reporting on all efforts made.
• Create invoices as needed and follow up on past-due AR’s.
• Confers with customers to enhance and further implement the program. Evaluate areas for improvement and expanded services. Establishes working relationships and effective communication with key managers and site staff.
• Develops knowledge of customer’s business and plant operations so pertinent information can be communicated to our customers and implemented as needed to enhance our program offerings.
• To become proficient in SYNC
• Understanding of client interface and client system if applicable
• May perform duties of procurement specialist and/or attendant as needed
• Other job duties as assigned

CANDIDATE REQUIREMENTS

• Associate degree or equivalent experience required; bachelor’s degree preferred
• Minimum of 3 years of recent experience in purchasing and managing MRO commodities such as electrical, filters, PVF, power transmission and other related maintenance items
• CPM/APICS desirable
• Learn/Six Sigma certification preferred
• Proficiency in Procurement or CMMS and/or EAM Software
• Experience in supply chain management/sourcing
• Experience and familiarity with inventory control, receiving, and shipping processes
• Experience in financial reporting, budgeting, and/or overseeing P&L
• Strong proficiency with Microsoft Office programs, including Excel, PowerPoint, and Outlook.
• Demonstrated interpersonal skills, including strong verbal and written communication
• Excellent customer service skills and the ability to manage customer expectations
• Strong organizational skills and the ability to be flexible
• Ability to multi-task while paying attention to detail