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Service Integration Manager Jobs (NOW HIRING)

... service for the specific needs of the customer. • Manage internal teams and third party ... integration position • Solid and practical understand of every aspect of the software lifecycle ...

Business Integration Manager

Albany, NY · On-site

$90K - $115K/yr

Business Integration Manager - 118701 Time Type: Full Time Business Integration Manager - Manage ... service delivery and supporting the ongoing success of our customers. This is a position where your ...

Stipend reimbursements (mobile phone service, gym membership, and pet insurance) * Various perks ... Integration & Partner Collaboration * Manage the technical integration lifecycle between Product ...

... and Launch Services programs. Candidate will lead and manage the Program Integration Area ... Integrator Team. An Area Integrator is the focal point and prime communicator of the Processing ...

This role owns end to end Integration Project Management between instructional technology, IT ... A customer facing role providing onboarding and training services with educational-technology ...

What is Nice to Have * 5+ years in financial services, especially in RIA, wealth management, or M&A integration. * Familiarity with brokerage/advisory operations (e.g., ACATs, repapering, platform ...

... construction services in North America. Our operations span North America with over 29,000 ... This position reports to the Senior Business Integration Manager within the Finance department and ...

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Service Integration Manager information

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$37K

$111.1K

$196K

How much do service integration manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for service integration manager in the United States is $111,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a Service Integration Manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a Service Integration Manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a Service Integration Manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What cities are hiring for Service Integration Manager jobs? Cities with the most Service Integration Manager job openings:
What states have the most Service Integration Manager jobs? States with the most job openings for Service Integration Manager jobs include:
Preconstruction Integration Manager

Preconstruction Integration Manager

Clayco

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations.With $8.1 billion in revenue for 2025, Clayco specializes in the “art and science of building,” providing fast-track, efficient solutions for mission critical, industrial, life sciences, power & energy, aviation, commercial, institutional, residential, and sports & entertainment related building projects.

About Clayco Systems and Equipment Innovations
As part of our integrated service offerings, Clayco's Systems and Equipment Innovations (SEI) offers a turnkey solution to execute complex building systems and process systems. Clayco SEI provides preconstruction, design, purchasing, and installation of mechanical, electrical, and process scopes of work.

The Role We Want You For
The Preconstruction Integration Manager serves as the critical link between SEI's Sales, Preconstruction, Operations, and Procurement teams, ensuring each function operates as part of a unified project delivery process. This role is responsible for developing and maintaining the processes, workflows, and coordination necessary to successfully transition projects from pursuit through execution.As SEI's procurement and integration leader, the Preconstruction Integration Manager oversees subcontract negotiations, vendor relationships, purchase order management, and cross-functional handoffs while driving process consistency across the organization. Working closely with leadership and project teams, this position ensures procurement strategies, operational readiness, and communication remain aligned throughout every stage of the project lifecycle.

The Specifics of the Role

  • Lead subcontract and vendor negotiations, including commercial terms, scope alignment, pricing, schedules of value, and contract execution.
  • Manage the purchase order process for SEI projects, ensuring accuracy, compliance, and timely execution.
  • Develop and maintain strong relationships with key subcontractors and vendors to support current projects and future business opportunities.
  • Define and manage procurement engagement timelines to ensure early involvement and minimize scope gaps or commercial risk.
  • Maintain executed contract documentation while tracking outstanding commercial issues and coordinating their resolution.
  • Manage subcontractor and supplier prequalification, including collection of financial, safety, and risk documentation in partnership with the Clayco Risk Department.
  • Coordinate licensing and permitting requirements with the Sales team to support work across multiple states and jurisdictions.
  • Participate in Sales-to-Preconstruction handoff meetings, ensuring required documentation and deliverables are complete before estimating begins.
  • Coordinate the transition from Preconstruction to Operations by validating work packages, job numbers, approvals, and execution readiness.
  • Participate in Go/No-Go reviews, project kickoff meetings, capacity planning discussions, and other cross-functional coordination meetings.
  • Identify workflow gaps, approval bottlenecks, and coordination issues while partnering with leadership to implement effective solutions.
  • Serve as the primary coordination resource between Sales, Preconstruction, Operations, Procurement, and external project partners.
  • Develop and document standardized procurement processes, templates, timelines, escalation procedures, and decision gates to support SEI's continued growth.
  • Support ongoing development of handoff documentation and Department of Responsibility (DOR) processes to ensure procurement activities are integrated throughout the project lifecycle.
  • Promote consistent utilization of procurement and project management tools, including BuildingConnected and other vendor management platforms.
  • Maintain accountability for the role's responsibilities within SEI RACI matrices and organizational workflows.
  • Track process improvements, lessons learned, and workflow enhancements to continuously strengthen SEI's procurement and preconstruction operating model.
  • Prepare procurement status updates, coordination reports, and commercial risk summaries for SEI leadership.

Requirements

  • Bachelor's degree required; MBA or equivalent graduate degree preferred.
  • 3–7 years of experience in construction, engineering, or industrial project environments with direct involvement in procurement, subcontracting, or project coordination.
  • Demonstrated experience negotiating subcontracts, managing purchase orders, and administering vendor agreements.
  • Strong understanding of commercial terms, contract documentation, and procurement best practices.
  • Experience collaborating across Sales, Preconstruction, Operations, and project teams to drive alignment and successful project execution.
  • Proven ability to develop, document, and implement scalable business processes.
  • Excellent organizational, written, verbal, and interpersonal communication skills.
  • Strong relationship management skills with internal stakeholders, vendors, and subcontractors.
  • Experience utilizing procurement and project management software; familiarity with BuildingConnected or similar platforms is preferred.
  • Ability to manage multiple priorities while maintaining attention to detail in a fast-paced project environment.

Some Things You Should Know

  • Our clients and projects are nationwide – travel will be required.
  • No other builder can offer the collaborative design-build approach that Clayco and SEI do.
  • We work on creative, complex, award-winning, high-profile projects.
  • The pace is fast!
  • This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, including mandatory drug testing.

Why Clayco?

  • 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
  • 2025 ENR Top 400 – Top Data Center Contractor (Top 3).
  • 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
  • 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).

Benefits

  • Discretionary Annual Bonus: Subject to company and individual performance.
  • Comprehensive Benefits Package Including: Medical, dental and vision plans, 401(k), generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning and development programs, and more!

Compensation

  • The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.