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Service Integration Manager Jobs in Silver Spring, MD

SAIC

Warfighter Integration Manager

Reston, VA · On-site

The Warfighter Integrator Manager will attend planning conferences, demonstrations, exercises, and ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

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Service Integration Manager information

See Silver Spring, MD salary details

$38.3K

$114.9K

$202.6K

How much do service integration manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for service integration manager in Silver Spring, MD is $114,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $137,000.00 per year, depending on experience, location, and employer.

What is a Service Integration Manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a Service Integration Manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a Service Integration Manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What are popular job titles related to Service Integration Manager jobs in Silver Spring, MD? For Service Integration Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Service Integration Manager jobs in Silver Spring, MD look for? The top searched job categories for Service Integration Manager jobs in Silver Spring, MD are:
Service Integration Manager jobs near you
Warfighter Integration Manager

Warfighter Integration Manager

Science Applications International Corporation

Reston, VA • On-site

Other

Posted 5 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

66th of 207 rated it services

Job description

SAIC is seeking a mission-focused Warfighter Integration Manager to join our Department of the Air Force Integrated Fires Command and Control (DIFC2) Lead Systems Integrator (LSI) Team. This position will engage customers to identify operational requirements for a system of systems capability to execute high priority national security mission sets. The Warfighter Integrator Manager will attend planning conferences, demonstrations, exercises, and training events to integrate DIFC2 capabilities and capture warfighter feedback for agile development.

This position is ONSITE in Reston, VA.

Key Responsibilities

  • Translate warfighter needs into system requirements and capabilities.
  • Integrate operational perspective into technical exchange meetings.
  • Capture warfighter feedback in workflow tools such as JIRA and Confluence.
  • Represent DIFC2 at planning conferences, demonstrations, exercises, and training events.
  • Work in cross-functional teams in developing solutions to the Find, Fix, Track, Target, Engage, Assess (F2T2EA) targeting cycle challenges.
  • Lead cross functional teams in external engagements.
  • Organize, plan, and execute program participation at demonstrations and exercises.
  • Represent the program to other DAF and DOW organizations.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required Skills/Experience

  • US Citizenship.
  • Active TS/SCI or SCI Eligible.
  • Bachelor's Degree and 15 years of experience, Master's Degree Preferred.
  • 14+ years of DAF Command and Control, Battle Management, or ISR Experience.
  • Extensive operations experience 
  • Intermediate Development Education 
  • Experience working ABMS, JADC2 or other system of systems programs.

Preferred Skills

  • Weapons School graduate or School of Advanced Air and Space Studies (SAASS) 
  • Senior Development Education Preferred

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