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Service Integration Manager Jobs in Silver Spring, MD

... management of information technology projects to develop and integrate department-wide Enterprise services. The ideal candidate will bring a solid technical background while able to manage and ...

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We are the leading provider of professional services to the middle market globally, our purpose is ... Strong project management and communication skills. Additional Role Expectations * Travel: As ...

We are the leading provider of professional services to the middle market globally, our purpose is ... Mentors managers and supports development of future leaders. Minimum Qualifications * Bachelor ...

We are the leading provider of professional services to the middle market globally, our purpose is ... Strong project management and communication skills. Additional Role Expectations * Travel: As ...

We are the leading provider of professional services to the middle market globally, our purpose is ... Mentors managers and supports development of future leaders. Minimum Qualifications * Bachelor ...

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Service Integration Manager information

See Silver Spring, MD salary details

$38.3K

$114.9K

$202.6K

How much do service integration manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for service integration manager in Silver Spring, MD is $114,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $137,000.00 per year, depending on experience, location, and employer.

What is a Service Integration Manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a Service Integration Manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a Service Integration Manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What are popular job titles related to Service Integration Manager jobs in Silver Spring, MD? For Service Integration Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Service Integration Manager jobs in Silver Spring, MD look for? The top searched job categories for Service Integration Manager jobs in Silver Spring, MD are:

Capability Integration Lead (TS/SCI)

Tau Six

Arlington, VA โ€ข On-site

Full-time

Posted 28 days ago


Job description

Tau Six, an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market, has an immediate need for an IT Capabilities Integration Lead for a Department of Defense customer. In this role you have the opportunity to help design and lead future national security IT integration projects for a critical DoD customer.
CLEARANCE REQUIRED: Active Top Secret/SCI US Government clearance
The Capabilities Integration Lead will assist the DoD with the oversight and management of information technology projects to develop and integrate department-wide Enterprise services. The ideal candidate will bring a solid technical background while able to manage and motivate people. Candidates must be experienced in implementing IT projects and systems that will meet mission objectives.
Responsibilities:
  • Oversee technology projects and evaluate them according to established goals and metrics
  • Devise and establish IT policies and systems to support the implementation of strategies set by customer leadership
  • Oversee each IT project's life cycle from conception to completion, with an emphasis on technical soundness and resource efficiency
  • Develop and revise business requirements for technology projects
  • Apply architectural and functional specifications to each project
  • Meet with stakeholders to refine and evaluate requirements, strategy and mission needs
  • Help document and enforce IT architectural and design standards across all projects
  • Research and introduce new technologies for DoD customers
  • Assist in creating community IT standards

Requirements:
  • Eight or more years of experience
  • Proven experience as IT engineer, project manager or similar role
  • Experience in analysis, implementation, and evaluation of IT systems and their specifications
  • Sound understanding of computer systems (hardware/software), networks etc.
  • Experience in controlling information technology projects (budget, schedule, resources)
  • Excellent organizational and leadership skills
  • Outstanding communication abilities
  • BS/BA in information technology or relevant field; MS/MA will be a plus

www.tau-six.com