1

Service Integration Manager Jobs in Silver Spring, MD

Integration Officer

Alexandria, VA ยท On-site

$99K - $144K/yr

Analytic Services Inc. (ANSER) is seeking an Integration Officer to serve as an operational coordinator, staff integrator, and administrative facilitator for the Deputy Assistant Secretary of War for ...

We are the leading provider of professional services to the middle market globally, our purpose is ... Strong project management and communication skills. Additional Role Expectations * Travel: As ...

We are the leading provider of professional services to the middle market globally, our purpose is ... Strong project management and communication skills. Additional Role Expectations * Travel: As ...

Showing results 41-60

Service Integration Manager information

See Silver Spring, MD salary details

$38.3K

$114.9K

$202.6K

How much do service integration manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service integration manager in Silver Spring, MD is $114,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $137,000.00 per year, depending on experience, location, and employer.

What is a service integration manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a service integration manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a service integration manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What are popular job titles related to Service Integration Manager jobs in Silver Spring, MD?

For Service Integration Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Service Integration Manager jobs in Silver Spring, MD look for?

The top searched job categories for Service Integration Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Service Integration Manager jobs?

Cities near Silver Spring, MD with the most Service Integration Manager job openings:

Integration Officer

Analytic Services Inc

Alexandria, VA โ€ข On-site

$99K - $144K/yr

Full-time

Medical, Life

Posted 23 days ago


Job description

Company Overview:
ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.
Position Summary:
Analytic Services Inc. (ANSER) is seeking an Integration Officer to serve as an operational coordinator, staff integrator, and administrative facilitator for the Deputy Assistant Secretary of War for Chemical, Biological, Radiological, and Nuclear Defense (DASW(CBRND)). In this key role, you will serve as a force multiplier to ensure the DASW is fully prepared, informed, and positioned to execute strategic decisions.
This position can support a hybrid work schedule with 3-4 days per week onsite at the Mark Center in Alexandria, VA and 1-2 days remote.
Day to Day Responsibilities:
  • Utilize exceptional verbal and written communication skills tailored for executive briefings, cross-agency communications, and intra-agency task assignment.
  • Utilize analytical skills to monitor office workflows, establish clear output instructions, and leverage data to optimize day-to-day operations.
  • Provide outstanding relational capability to bridge organizational divides, foster trust, and lead joint initiatives across multiple agencies.
  • Proactively identify bottlenecks in production, resolve systemic inefficiencies, and quickly adapt workflows under changing conditions.
  • Provide proven ability to guide high-level initiatives, assist senior staff, and align diverse leadership teams with the organization's overarching vision.
  • Assist in logistics planning for high-profile visits to the office.
  • Protect the SES's time without alienating key Action Officers, other Senior Leaders, and other outside organizations that work hand-in-hand with the ODASW(CBRND).

Required Qualifications:
  • Possess an active TS/SCI security clearance.
  • Bachelor's degree in Business Administration, Public Policy, National Security Studies, or a other related field. A Master's degree is equivalent to 3 years of experience.
  • 8+ years of professional experience in military staff operations, government consulting, or defense administration.
  • Pentagon Staff literacy: Deep familiarity with the military chain of command, staff action processes (e.g., how a package is "staffed"), and the lifecycle of executive correspondence.

Preferred Qualifications:
  • Master's degree in Business Administration, Public Policy, National Security Studies, or a other related field.
  • Prior experience working within a Pentagon Headquarters staff (OSD, Joint Staff, or Service Headquarters Staff).
  • Background understanding of CBRND.

Individual salaries are determined by a variety of factors including but not limited to: business considerations, local market, internal equity, candidate qualifications such as skills, education and experience. ANSER provides employees benefits to support all aspects of their life including health, financial and well-being. For more information, please visit: http://www.anser.org
Full-Time Salary Range for this position:
$99,300-$144,100 USD
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail Recruiting@anser.org
ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.