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Service Integration Manager Jobs in Silver Spring, MD

SAIC

IT System Integration Team Manager

Sterling, VA · On-site

$120K - $160K/yr

Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle. * Manage the integration, implementation ...

Jobs for Humanity

Integration Leads

Arlington, VA · On-site

$45K - $57K/yr

... theater Service Component Command. Direct and hands-on experience interacting with the Government PMO or with integrating relevant technologies into DoD operations within COCOM. Must possess ...

Saic

IT System Integration Team Manager

Sterling, VA · On-site

$120 - $150/hr

Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle. * Manage the integration, implementation ...

SAIC

IT System Integration Team Manager

Sterling, VA · On-site

$120K - $160K/yr

Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle. * Manage the integration, implementation ...

SAIC

IT System Integration Team Manager

Sterling, VA · Hybrid

$120K - $160K/yr

Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle. * Manage the integration, implementation ...

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Service Integration Manager information

See Silver Spring, MD salary details

$38.3K

$114.9K

$202.6K

How much do service integration manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service integration manager in Silver Spring, MD is $114,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $137,000.00 per year, depending on experience, location, and employer.

What is a service integration manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

How does a service integration manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What are the key skills and qualifications needed to thrive as a service integration manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What are popular job titles related to Service Integration Manager jobs in Silver Spring, MD?

For Service Integration Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Service Integration Manager jobs in Silver Spring, MD look for?

The top searched job categories for Service Integration Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Service Integration Manager jobs?

Cities near Silver Spring, MD with the most Service Integration Manager job openings:

Service Integration Manager jobs near you

IT System Integration Team Manager

SAIC

Sterling, VA • On-site

$120K - $160K/yr

Other

Re-posted 11 days ago

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services

Job description

Job ID: 2613992
Location: Sterling, VA, US
Date Posted: 2026-06-25
Category: Information Technology
Subcategory: IT Sys Integration
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_HYBRID
Description
SAIC is currently seeking a motivated, career and customer-oriented IT System Integration Team Manager to join our team.
This will be a hybrid-remote role, requiring 2 days of onsite work in Sterling, VA per week.
Responsibilities Include:
  • Be a servant leader to a team of 10-12 system engineers, security engineers and DevOps professionals. Partner with the Senior Manager to bridge mission leadership and project teams across complex border security initiatives (biometrics, RFID, IoT, and optical character recognition).
  • Work closely with team members with varied skillset to ensure engineering, cyber and operations team to ensure full integration and synchronization of project management activities to deliver results.
  • Foster multidisciplinary collaboration across hardware, software, cyber, and operations teams, ensuring tight synchronization and continuous communication to identify and resolve blockers.
  • Act as the deployment liaison, collaborating closely with engineering, testing, and operations groups to minimize integration time and reduce service transition risks from development to production.
  • Facilitate Agile ceremonies and cross-team dependencies, including backlog alignment, velocity monitoring, and sprint/PI synchronization to support consistent, on-time delivery of program objectives.
  • Manage ServiceNow and JIRA workflows, boards, dashboards, filters, and automation rules tailored to release operations and Agile governance.
  • Identify bottlenecks and recommend improvements to accelerate delivery, streamline release steps, and strengthen workflow automation.
  • Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle.
  • Manage the integration, implementation and operation of our customers' complex cloud environments enabling managed shared services.
  • Identify and manage risks throughout the systems engineering lifecycle by conducting risk assessments, developing mitigation strategies, and monitoring potential impacts against critical mission objectives.
  • Maintain Configuration Management (CM) baselines and document configuration settings for hardware and software.
  • Synchronize security postures across Edge and Cloud/SaaS environments.
  • Establish and maintain productive working relationships with third party vendors and subcontractors to implement and deliver technology solutions.

Qualifications
Required Education & Experience:
  • Bachelor's degree in a technical or business field of study is required with a minimum of 9 years of experience (or masters equivalent).
  • ship and the ability to obtain and maintain a government-required Public Trust.
  • Certified Scrum Master (CSM) certification is preferred.

Required Skills:
  • Ability to interface with clients at all levels of their business, to include business operations, financial, technology and management.
  • Proven time management skills with a focus on delivery to the customer.
  • Ability to exercise good judgement when responding to clients and evaluating priorities with competing objective.
  • Excellent verbal and written communication skills.
  • Agile Scrum project management skills.
  • Ability to work in team environments across a diverse set of projects with multiple stakeholders.

Desired Skills:
  • Experience managing or leading an Agile Scrum Team in a SAFe framework.
  • Experience managing and leading a remote workforce effectively.
  • Technical working knowledge of system integration, network administration, software development, data analysis, or electrical engineering.
  • Experience with Atlassian Jira and Confluence, Gitlab, Microsoft Office Products.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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