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Service Integration Manager Jobs in Silver Spring, MD

Procentrix, Inc.

Integration Lead

Washington, DC · On-site

$150K - $170K/yr

Experience with Azure integration services including Azure Service Bus, Logic Apps, Azure Functions, and API Management * Experience with Azure Data Factory and ETL/data integration concepts

SAIC

IT System Integration Team Manager

Sterling, VA · On-site

$120K - $160K/yr

Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle. * Manage the integration, implementation ...

SAIC

IT System Integration Team Manager

Sterling, VA · On-site

$120K - $160K/yr

Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle. * Manage the integration, implementation ...

Jobs for Humanity

Integration Leads

Arlington, VA

$45K - $57K/yr

... theater Service Component Command. Direct and hands-on experience interacting with the Government PMO or with integrating relevant technologies into DoD operations within COCOM. Must possess ...

SAIC

IT System Integration Team Manager

Sterling, VA · Hybrid

$120K - $160K/yr

Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle. * Manage the integration, implementation ...

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All JobsService Integration JobsService Integration Manager JobsService Integration Manager Jobs in Silver Spring, MD

Service Integration Manager information

See Silver Spring, MD salary details

$38.3K

$114.9K

$202.6K

How much do service integration manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service integration manager in Silver Spring, MD is $114,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $137,000.00 per year, depending on experience, location, and employer.

What is a service integration manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a service integration manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a service integration manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What are popular job titles related to Service Integration Manager jobs in Silver Spring, MD?

For Service Integration Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Service Integration Manager jobs in Silver Spring, MD look for?

The top searched job categories for Service Integration Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Service Integration Manager jobs?

Cities near Silver Spring, MD with the most Service Integration Manager job openings:

Service Integration Manager jobs near you

Integration Lead

Procentrix, Inc.

Washington, DC • On-site

$150K - $170K/yr

Full-time

Re-posted 2 days ago

Job description

Company Description
We offer professional services and innovative solutions that streamline business and government.
Job Description
The Integration Lead will direct the design, planning, and execution of integration activities for a large-scale Microsoft-based modernization effort. This role ensures secure, reliable, and scalable data exchange across internal and external systems and supports business processes through modern integration patterns and cloud technologies.
In the early phase, the Integration Lead will partner with stakeholders, architects, application teams, and external partners to assess current interfaces, map system dependencies, and shape the integration strategy and roadmap. The role will define requirements, establish interface agreements, and identify key risks and dependencies.
During the execution phase, the Integration Lead will guide integration engineers and developers implementing APIs, messaging, workflows, and system interfaces. The role will coordinate design, development, testing, deployment, and operational readiness while maintaining alignment with project timelines and quality goals. They will also provide hands-on development of complex integrations using Microsoft data tools, including use of Azure Service Bus and Data Factory.
The projected compensation range for this position is $150,000 to $170,000 (annualized USD). The final salary offered will generally fall within this range and is determined by various factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as internal pay equity, location, contract-specific affordability and other organizational requirements
Required Skills
  • 8+ years leading enterprise integration or systems integration initiatives
  • Experience designing and implementing API-based integration solutions
  • Experience with Azure integration services including Azure Service Bus, Logic Apps, Azure Functions, and API Management
  • Experience with Azure Data Factory and ETL/data integration concepts
  • Experience defining interface specifications, data contracts, and integration patterns
  • Experience coordinating cross-functional technical teams and external stakeholders
  • Knowledge of REST APIs, messaging, event-driven architecture, and service-oriented design
  • Experience troubleshooting and resolving complex integration issues
  • Experience working in Agile delivery environments
  • Strong communication, planning, and stakeholder management skills
  • Bachelor's degree or equivalent experience
  • Ability to obtain and maintain required government clearances, if applicable.
  • Willingness to work onsite in Washington, DC during the discovery and planning phase of the project
  • Must be a US Citizen

Desirable Skills
  • Experience integrating case management, CRM, records management, or enterprise business systems
  • Experience with Power Platform and Dataverse
  • Experience with cloud modernization initiatives
  • Experience with identity and access management technologies
  • Experience supporting federal, state, or highly regulated environments
  • Microsoft Azure, Agile, or integration-related certifications
  • Active federal government public trust clearance

Qualifications
Additional Information
Procentrix is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, marital or veteran status, the presence of a non-job related medical condition or handicap, or any other legally protected status.

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