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Clerical Support Staff Jobs (NOW HIRING)

Alcona Health Center

Clerical Support Staff

Alpena, MI

Clerical Support Staff Job ID: A26-076 Location: Alpena About Our Family: Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a ...

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How much do clerical support staff jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for clerical support staff in the United States is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Clerical Support Staff vs Administrative Assistant?

AspectClerical Support StaffAdministrative Assistant
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications or experience preferred
Work EnvironmentOffice settings, handling routine clerical tasksOffice environments, often with more responsibility for scheduling and communication
Employer & Industry UsageCommon in various industries for basic clerical dutiesTypically found in corporate, healthcare, or government offices with broader administrative roles
Search & Comparison IntentPeople comparing entry-level clerical roles with administrative supportIndividuals seeking roles with more administrative responsibilities

Clerical Support Staff perform routine clerical tasks like data entry and filing, while Administrative Assistants often handle additional responsibilities such as scheduling and correspondence. Both roles are essential in office settings, but Administrative Assistants usually have a broader scope of duties and may require more experience or certifications.

What is an example of clerical support work?

An example of clerical support work includes tasks such as answering phones, filing documents, data entry, scheduling appointments, and managing correspondence. These tasks help ensure smooth office operations and often require proficiency with office software like Microsoft Office or Google Workspace.

What are the key skills and qualifications needed to thrive as Clerical Support Staff, and why are they important?

To thrive as Clerical Support Staff, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, typically supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, document management systems, and office equipment is often required. Effective communication, time management, and a professional demeanor are valued soft skills for this role. These skills and qualities are crucial for maintaining efficient office operations, supporting colleagues, and ensuring accurate record-keeping.

What are clerical support staff?

Clerical support staff are employees who perform administrative and office tasks to help keep businesses and organizations running smoothly. Their duties often include filing documents, answering phones, managing schedules, entering data, and handling correspondence. They play a crucial role in ensuring that daily operations are efficient and that communication within the organization flows smoothly. Clerical support staff may work in a variety of settings, such as offices, schools, hospitals, or government agencies.

What is a clerical support staff?

A clerical support staff member provides administrative assistance in offices by performing tasks such as data entry, filing, answering phones, and managing correspondence. They often use office software like Microsoft Office and require good organizational and communication skills.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Experience, certifications, and advanced skills in office management or specific software can increase earning potential.

What does clerical staff do?

Clerical support staff perform administrative tasks such as data entry, filing, answering phones, scheduling appointments, and managing correspondence. They often use office software like Microsoft Office and require good organizational and communication skills to support daily office operations.

What are some common challenges faced by Clerical Support Staff, and how can they be managed effectively?

Clerical Support Staff often juggle multiple tasks such as data entry, scheduling, and managing correspondence, which can make prioritizing workload a challenge. Adapting to shifting priorities and urgent requests requires strong organizational skills and flexibility. Effective time management and clear communication with supervisors help in handling these demands. Additionally, becoming proficient with office software and processes can significantly reduce stress and improve efficiency.
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What cities are hiring for Clerical Support Staff jobs? Cities with the most Clerical Support Staff job openings:
What job categories do people searching Clerical Support Staff jobs look for? The top searched job categories for Clerical Support Staff jobs are:
Clerical Support Staff jobs near you
Infographic showing various Clerical Support Staff job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $35,863 per year, or $17.2 per hour.
Dental Clerical Support Staff

Dental Clerical Support Staff

Muskegon Family Care

Muskegon, MI • On-site

Full-time

Dental, Retirement, PTO

Re-posted 27 days ago

Job description

Dental Clerical Support Staff
Muskegon Family Care
2201 S. Getty St.
Muskegon, MI 49444
FULL-TIME M-F 8 AM- 5 PM
Muskegon Family Care is looking for a Full- Time Dental Clerical Support Staff to join our Supportive amp; Collaborative Team. Muskegon Family Care offers a competitive benefit package including, Paid Time Off, Holiday Pay, Vendor Discounts, Tuition Reimbursement up to $1,500 annually, and a 401K- safe harbor contribution, we match 100% up to 3% employee contribution: 50% for the next 2% employee contribution.
Student Loan Forgiveness: Working for Muskegon Family Care may allow you to participate in programs that forgive the balance of qualifying student loans. Information/eligibility is available from the U.S. Department of Education.
Position Overview
Under the guidance of the Dental Manager and in collaboration with the Clerical Lead, the Dental Clerical Support Staff facilities the flow of patient needs and provides excellent guest services to patients, community partners, agencies and families. The Clerical Support Staff ensure that all issues are appropriately resolved or escalated.
Essential Duties and Responsibilities
  • Performs standard work for the Dental Clerical Support Staff as required, including but not limited to the following duties: Scheduling, Front Desk Registration, Referrals and Medical Records.
  • Responsible for utilizing Dentrix and Practice Management systems efficiently and with accuracy.
  • Creates a welcoming environment.
  • Maintains a neat and clean work area.
  • Assists with the training of new clerical support staff employees.
  • Assist patients with general information, as well as directing them to the appropriate area.
  • Perform data entry, create various logs, and compile information as needed
  • Responsible for entering and updating patient demographic and insurance information.
  • Verifies insurance coverage utilizing several on-line verification systems.
  • Photocopies insurance card(s) and identification cards as needed.
  • Familiar with various insurance companies and Health Maintenance Organization (HMA) guidelines.
  • Assures that proper health maintenance and other forms are updated and/or signatures are obtained when needed.
  • Cancel no show appointments and make proper notation and follow up calls to reschedule.
  • Answer incoming calls, prioritize calls, takes accurate messages and understands the use of the telephone system.
  • Request and accept co-payment.
  • Schedule patient appointments utilizing the proper time increments.
  • Understand the criteria for scheduling same day appointments.
  • Make reminder calls to patients the day before their scheduled appointment.
  • Completes proper request to submit to the LEP Coordinator to arrange interpreter services.
  • Ensure that appropriate release documents are signed before medical records are copies, transferred or distributed.
  • Scans medical record information into the electronic medical record system.
  • Understands and complies with all HIPAA requirements.
  • All other duties assigned.

Education and Licensure
  • High school Diploma or GED (Required).
  • Customer service experience.
  • One year experience in a Dental setting preferred.
  • Computer and Dental Terminology experience.
More about Muskegon Family Care:
MFC is a Federally Qualified Health Center that aims to improve the overall health and wellness of our community by promoting the physical, emotional and spiritual well-being of our families through comprehensive healthcare and other essential services. As a community health center, we provide a range of services far greater than an ordinary doctor's office. We develop programs and services to meet the changing needs of our community, together we create a healthier community.
We commit to serving our patient's and our staff through our ICARE values of innovation, within a compassionate environment for all, providing access to the care needed and treating all with great respect, and offering education opportunities that result in healthy outcomes. We are better together. Teamwork makes the Dreamwork.

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