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Service Integration Manager Jobs in Ontario (NOW HIRING)

Our services span from initial planning and investment, through start-up and operations. Core to ... The Project Integration Manager will report to, and will operate under, the supervision and ...

Our services span from initial planning and investment, through start-up and operations. Core to ... The Delivery Manager - Integration supports the Project Integration Lead with the integrated ...

And as the largest 100% Canadian-owned and operated professional services firm in our country, we ... integration choices, and leader decisions. * Project Lifecycle Management: Able to own complex ...

... Management, Event Mesh, Integration Advisor, and Cloud Integration, aligned to SAP cleancore ... services. * Translate business and functional requirements into technical integration ...

Project Manager, Integration

Mississauga, ON · On-site

CA$80K - CA$130K/yr

To learn more, check out our Cradle to Grave services and hear from our team directly about what a ... You as a Project Manager, Integration will: * Manage all facets of a project and take on direct ...

From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Day-to-day, you'll work closely with teams across the business (System Deployment, Integration ...

From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Day-to-day, you'll work closely with teams across the business (System Deployment, Integration ...

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Showing results 1-20

Service Integration Manager information

See Ontario salary details

$24K

$94.5K

$167K

How much do service integration manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service integration manager in Ontario is $94,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $127,000.00 per year, depending on experience, location, and employer.

What is a service integration manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a service integration manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a service integration manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What job categories do people searching Service Integration Manager jobs in Ontario look for?

The top searched job categories for Service Integration Manager jobs in Ontario are:

What cities in Ontario are hiring for Service Integration Manager jobs?

Cities in Ontario with the most Service Integration Manager job openings:

Infographic showing various Service Integration Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $94,487 per year, or $45.4 per hour.

Integration Manager

Bechtel

Toronto, ON • On-site

Full-time

Re-posted 4 hours ago


Bechtel rating

7.6

Company rating: 7.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

283rd of 449 rated engineering


Job description

Requisition ID: 295920 

  •  Relocation Authorized: National/International - Family 
  • Telework Type: Full-Time Office/Project 
  • Work Location: Toronto,Ontario
Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. 

Project Overview:

Bechtel Infrastructure will work in a Delivery Partner role within an integrated team with the customer organization for a Subway Project in Toronto, Ontario. The project scope includes the design build, operations and maintenance of all infrastructure and rail systems associated with 15 stations and over 15km of new alignment, being performed by three key PPP Contractors and multiple advanced early works (EAW) packages Contractors. Bechtel form a key component of the overall Integrated Project Delivery team (comprising the customer, MX; the Technical Advisor, and Bechtel as the Delivery Partner)

Job Summary:

The Project Integration Manager supports the Project Integration Lead with the integrated delivery of the Project by improving coordination across work packages and functional disciplines. The role focuses on supporting visibility of cross-package dependencies, supporting alignment of delivery sequencing and key milestones, and facilitating coordination where Project decisions affect multiple areas of delivery, as directed by Metrolinx.

The role focuses on supporting alignment across those functions and work packages where dependencies and delivery sequencing intersect to achieve best-for-project outcomes, in alignment with Metrolinx direction.

The Project Integration Manager will report to, and will operate under, the supervision and direction of the OLDP Project Integration Lead, and support integrated delivery of the Project through the following objectives:

  • Support Metrolinx in strengthening cross-contract schedule alignment by supporting coordination between delivery teams and Project Controls to review key dependencies, align milestone assumptions, and develop coordinated mitigation strategies where schedule conflicts arise.
  • Support improvement of visibility of cross-package dependencies by identifying and maintaining awareness of critical interdependencies between contracts that may affect infrastructure readiness, installation sequencing, or delivery milestones.
  • Work with the Handover Manager and support Metrolinx in coordinating contractor handovers by assisting in the alignment of readiness requirements, sequencing, and transition milestones between delivery packages to ensure downstream activities can proceed as planned.
  • Support Metrolinx in facilitating integrated mitigation and scenario planning by working with delivery teams, technical disciplines, and Project Controls to assess project-level impacts and develop coordinated responses where delivery challenges emerge.
  • Work with the Field Services Director and support Metrolinx in coordination of shared access and construction logistics where construction sequencing, site access, or logistics arrangements affect multiple contractors or work packages.
  • Work with the Project Interface Manager and support Metrolinx in improvement of project-level visibility of integration risks by maintaining awareness of issues that span multiple contracts or functions and ensuring these are appropriately communicated to project leadership. #LI-JL1 
Major Responsibilities:
  • Work with the Project Interface Manager, Project Assurance Manager and Project Handover Manager to deliver best for project outcomes.
  • Identify areas for process efficiencies and work with the Technical Director and Project Integration Lead to implement improvements if necessary.  
  • Maintain visibility of cross-package dependencies across the Project, identifying where infrastructure readiness, construction sequencing, or installation activities intersect between contracts.
  • Identify and highlight interface and integration risks to management by identifying cross-work-package technical, and schedule dependencies that could impact delivery. Facilitate timely reporting and escalation of emerging risks to Project leadership to support informed decision-making and mitigation planning.
  • Develop and align delivery sequencing across work packages by coordinating with work package teams and project controls to reconcile construction, systems installation, and access milestones, facilitating a coherent project-level schedule.
  • Facilitate integrated mitigation and scenario planning where delivery challenges or schedule pressures arise, assisting in identifying, considering, and communicating impacts on other work packages and downstream activities are considered and communicated.
  • Facilitate cross-work package discussions where sequencing, access arrangements, or readiness milestones require alignment between delivery teams, technical disciplines, or project controls.
  • Champion, in consult with the Project Handover Manager, Project-wide handover planning and execution by leading the implementation of the Handover Management Plan and Procedures, contributing to a consistent approach to technical and contractual aspects across all work packages and monitoring handover progress and performance including early identification of gaps, risks, or delays across work packages, and escalating issues as required.
  • Work with the Handover Manager to develop/ implement T-minus (backward pass) and forward pass regimes for each handover, clearly showing the status of all key deliverables and critical components required to achieve successful transitions between contractors.
  • Support Construction with the coordination of shared site access and construction logistics where construction sequencing, site access, or logistics arrangements affect multiple contractors or work packages.
  • Support Project Controls by providing technical and execution insight to improve schedule integration, scenario planning, and mitigation development across work packages
  • Work with the Project Interface Manager, and support Technical Coordination across work packages by providing a project-level perspective on technical interfaces incorporating delivery sequencing and handover milestones to contribute to alignment and minimize downstream risks.
  • Promote a project-wide perspective on delivery decisions, encouraging consideration of cross-project impacts when changes or mitigation actions are proposed within individual contracts.
Education and Experience Requirements:
  • Requires bachelor's or master's degree (or international equivalent) in civil, mechanical or electrical engineering, from an accredited college or university and 15+ years of relevant experience or 19+ years of relevant work experience.
  • Experience of developing or delivering major engineering and/or construction projects e.g. rail, airports or another area of infrastructure. 
  • Experience with engineering and construction work planning, scheduling and cost estimating. 
  • Proven experience in a senior integration role delivering complex railway systems, through all project phases. 
Required Knowledge and Skills:
  • Ability to promote & provide programme clarity and enhanced decision making through use of data analytics in an evolving programme environment. 
  • Good working knowledge of contracts and procurement. 
  • Ability to prepare clear strategic planning procedures and user-friendly templates to assist the multiple delivery work packages to execute with common approaches 
  • Broad knowledge of all phases of engineering, field activities, production techniques, building materials, and construction methods for development of various work areas. 
  • Understands technical issues and cost related to selection of design features and unique engineering design requirements. 
  • Ability to solve problems by thinking laterally and be able to understand the needs and requirements of the client and various entities – to provide planning / design / feasibility solutions in a multi -disciplinary / multi - sectional context.  
  • Must have excellent interpersonal skills, be a team player and have a knowledge sharing approach.  
  • Ability to manage and build successful teams in an evolving programme environment. 
  • Excellent communicator, with the ability to persuade and influence external and internal parties. 
Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive.  Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com


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