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Service Integration Manager Jobs in New York (NOW HIRING)

Stipend reimbursements (mobile phone service, gym membership, and pet insurance) * Various perks ... Integration & Partner Collaboration * Manage the technical integration lifecycle between Product ...

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout ... Drives firmwide integration efforts for lateral partners and senior lawyers, with a focus on ...

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Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services ... The M&A Integration Manager is responsible for planning, coordinating, and executing the successful ...

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Service Integration Manager information

See New York salary details

$40.5K

$121.6K

$214.4K

How much do service integration manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for service integration manager in New York is $121,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $145,000.00 per year, depending on experience, location, and employer.

What is a service integration manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a service integration manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a service integration manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What are popular job titles related to Service Integration Manager jobs in New York? For Service Integration Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Service Integration Manager jobs in New York look for? The top searched job categories for Service Integration Manager jobs in New York are:
What cities in New York are hiring for Service Integration Manager jobs? Cities in New York with the most Service Integration Manager job openings:
Infographic showing various Service Integration Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $121,571 per year, or $58.4 per hour.

Embedded Banking Integration Manager

Piermont Bank

Manhattan, NY • On-site

Full-time

Re-posted 12 days ago


Job description

Job Summary:
Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach. The Embedded Banking Integration Manager is central to scaling the Bank’s embedded banking platform, ensuring fintech partners can launch efficiently while maintaining strong risk management and compliance standards.
Responsibilities:
• Lead end-to-end onboarding and integration of fintech partners, from contract execution through production launch.
• Serve as the primary integration point of contact for fintech technical, product, and operations teams.
• Coordinate API integration, testing, certification, and production readiness (ACH, wires, card networks, RTP, FedNow), and core banking system interactions.
• Manage integration timelines, milestones, dependencies, and launch readiness criteria.
• Work with engineering teams to troubleshoot integration issues and resolve technical blockers.
• Ensure operational workflows are clearly defined and scalable.
• Partner closely with internal Technology, Compliance, BSA/AML, Risk, Legal, Operations, and Payments teams to ensure all onboarding requirements are met.
• Facilitate internal approvals and readiness across all control functions.
• Work closely with Risk and Compliance to ensure alignment with third-party risk management and onboarding requirements.
• Ensure partner integrations adhere to Bank policies, regulatory expectations, and risk management standards.
• Oversee go-live readiness and production deployment.
• Support transition from implementation to ongoing relationship and program management teams.
• Monitor early-stage program performance and address initial operational or technical issues.
• Implement new products for fintech partners as programs expand and scale.
Qualifications:
Required:
• 5+ years of experience in embedded banking, payments, fintech, or financial services integration, implementation, or technical program management.
• Experience working with APIs, payment systems, or banking infrastructure.
• Experience managing cross-functional projects with multiple stakeholders.
• Experience working at a bank, fintech, BaaS provider, or payments company.
• Familiarity with embedded banking architecture, including: Core banking systems, ACH, wires, card processing, RTP, or FedNow, Ledgering systems and settlement flows.
• Understanding of bank regulatory expectations, including third-party risk management and BSA/AML.
Company:
Piermont Bank provides an unprecedented experience that blends banking and agile startups. Founded in 2019, the company is headquartered in New York, USA, with a team of 11-50 employees. The company is currently Early Stage.