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Patient Support Program Jobs in New York (NOW HIRING)

ConnectiveRx

Patient Support Specialist

Whippany, NJ

$17.25 - $21.25/hr

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing ... Will be trained to support programs, clients and/or job functions as appropriate. * Some experience ...

ConnectiveRx

Patient Support Specialist

Whippany, NJ · On-site

$15.26 - $21.50/hr

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing ... Will be trained to support programs, clients and/or job functions as appropriate. * Some experience ...

ConnectiveRx

Patient Support Specialist

Whippany, NJ · On-site

$15.26 - $21.50/hr

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing ... Will be trained to support programs, clients and/or job functions as appropriate. * Some experience ...

ConnectiveRx

Lead Patient Support-Afford

Whippany, NJ · On-site

$21.76 - $29.70/hr

The Lead, Patient Support provides subject matter expertise, guidance, and instruction to a team of ... Coordinates with the Quality and Training departments as the program's subject matter experts and ...

New

Cesna Group

Sr Manager, Patient Services

Jersey City, NJ · On-site

$100K - $200K/yr

Provide program management across all patient support vendors, including HUB, copay, free drug programs, and creative agency of record. * -? Support contracting execution - coordinate the signing ...

ConnectiveRx

Lead Patient Support-Afford

Whippany, NJ · On-site

$21.76 - $29.70/hr

... program strategists and more-all with one vision. Each perspective and experience makes ... The Lead, Patient Support provides subject matter expertise, guidance, and instruction to a team of ...

New

ConnectiveRx

Lead Patient Support-Afford

Whippany, NJ · On-site

$21.76 - $29.70/hr

... program strategists and more-all with one vision. Each perspective and experience makes ... The Lead, Patient Support provides subject matter expertise, guidance, and instruction to a team of ...

New

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All JobsPatient Support Program JobsPatient Support Program Jobs in New York

Patient Support Program information

See New York salary details

$29K

$49.6K

$62.4K

How much do patient support program jobs pay per year?

As of Jul 19, 2026, the average yearly pay for patient support program in New York is $49,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $53,600.00 per year, depending on experience, location, and employer.

What is a Patient Support Program job?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a Patient Support Program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in the Patient Support Program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What are popular job titles related to Patient Support Program jobs in New York? For Patient Support Program jobs in New York, the most frequently searched job titles are:
What job categories do people searching Patient Support Program jobs in New York look for? The top searched job categories for Patient Support Program jobs in New York are:
Patient Support Program jobs near you
Infographic showing various Patient Support Program job openings in New York as of July 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,593 per year, or $23.8 per hour.
Nurse Specialist - Patient Support Programs

Nurse Specialist - Patient Support Programs

Atlantis Health

Summit, NJ • On-site, Remote

$18 - $22.25/hr

Contractor

Medical, Retirement

Posted 3 days ago

Job description

Are you our next Change Agent?
We are seeking a compassionate and experienced Patient Support Program (PSP) Nurse to deliver exceptional, one-on-one support to patients navigating their treatment journey. You will be part of a dedicated Nurse Services team that serves as the frontline of patient engagement, providing support via phone and digital channels, helping patients understand their treatment, overcome barriers, and stay on track with their care plans. This is an exciting opportunity to make a genuine impact on patients' lives while working in a collaborative and patient-centric environment..
About us
Atlantis Health was founded in 1996 with a clear goal: to improve understanding of the factors influencing medication adherence and optimize this key behavior among people living with long-term health conditions. Based on the depth of experience acquired in the past 25 years, we have developed proprietary data-driven tools and technologies that enhance patient engagement and empower Change for Good.
Our Vision
To preserve the health of people everywhere, in any place at any time.
Our Purpose
To help people Change for Good by empowering them to achieve health goals that will positively impact their lives and the lives of those around them, by combining our 25+ years of global experience, data driving behavioral science and technology.
Why join us?
Atlantis Health is a world leader in designing and implementing multi-channel, personalized patient support and adherence programs. Our award-winning programs increase adherence to treatment, improve patient health outcomes and deliver economic benefits to healthcare providers and the pharmaceutical industry.
Purpose of role
We implement multi-channel patient programs across U.S., and we are looking for an experienced Nurse Specialist to successfully deliver new and existing projects and to bring experience, energy and expertise to the delivery of our patient-centric programs.
Essential requirements
  • Provide empathetic, personalized support to patients enrolled in treatment programs via phone and digital communication channels.
  • Use motivational interviewing and evidence-based behavioral frameworks to help patients manage their condition and adhere to prescribed treatments.
  • Serve as a trusted point of contact for patients, caregivers, and family members throughout the treatment journey.
  • Record and maintain accurate documentation in our CRM system, following all compliance and data privacy standards.
  • Report any potential adverse events or product complaints in accordance with pharmacovigilance protocols.
  • Collaborate with cross-functional internal teams (including Client Services, Behavioral Science, and Quality Assurance) to ensure a seamless patient experience.
  • Participate in training, team meetings, and call calibration sessions to continuously improve the quality of patient interactions.
  • Provide insights and feedback to help refine patient support initiatives and program strategies.
  • Active nursing license in the U.S. (RN or equivalent), with experience in patient-facing roles. RDN a plus.

Preferred experience and skills
  • Bilingual in English/Spanish is preferred.
  • Previous experience working in a call center or virtual nursing environment preferred.
  • Strong understanding of treatment adherence, chronic condition management, or specialty therapies.
  • Comfortable working within pharmaceutical-sponsored patient support programs and understanding of AE reporting and compliance.
  • Excellent communication skills, with a patient-first, compassionate approach.
  • Comprehensive knowledge of nursing industry and associated guidelines in the U.S.
  • Understanding of compliance and AE reporting needs as it relates to PSP programs
  • Proficient with Microsoft Office suite, specifically PowerPoint (PPT) and Excel
  • Exceptional time management, communication, and organizational skills
  • Excellent and proactive problem solver
  • Ability to adapt quickly and be flexible in the face of changing priorities
  • Excellent attention to detail

Benefits
• Competitive salary commensurate with experience
• Comprehensive healthcare benefits package
• Retirement savings plan
Our office is located in Summit, New Jersey and this is a remote working role.
Department Nurse Services Role Patient Support Nurse Locations USA Remote status Fully Remote Employment type Contract

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