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Patient Support Associate Jobs in New York (NOW HIRING)

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking ... Answer phones and schedule patient appointments * Prepare charts and handle physician ...

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking ... Answer phones and schedule patient appointments * Prepare charts and handle physician ...

Practice Support Associate

Roslyn, NY · On-site

$21.73 - $29/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking ... Answer phones and schedule patient appointments * Prepare charts and handle physician ...

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Patient Support Associate information

See New York salary details

$14

$27

$73

How much do patient support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient support associate in New York is $27.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.06 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in New York?

The most popular types of Patient Support jobs in New York are:

What job categories do people searching Patient Support Associate jobs in New York look for?

The top searched job categories for Patient Support Associate jobs in New York are:

What cities in New York are hiring for Patient Support Associate jobs?

Cities in New York with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,500 per year, or $27.6 per hour.

Part Time Patient Support Associate-Cobble Hill ED-Night Shift (28 Hours)

NYULMC

Brooklyn, NY • On-site

Full-time

Medical, Retirement

Posted 5 days ago


NYU Langone Health rating

8.5

Company rating: 8.5 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

14th of 891 rated healthcare providers


Job description


NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Part Time Patient Support Associate-Cobble Hill ED-Night Shift (28 Hours).
In this role, the successful candidate The Patient Support Associate, under the direction and supervision of the Nurse Manager, and in cooperation with all members of the patient care teams, assists in maintaining the condition of the unit's physical environment; sets up equipment and supplies for selected patient care activities; performs a wide range of customer relations tasks, complies with applicable regulatory functions; and conducts supply functions to fully support patient care activities on the assigned unit.
Job Responsibilities:
  • Removes linen from patient care areas and assists in changing linen on unoccupied patient beds.
  • Distributes water pitchers, cups, and straws as directed by the RN.
  • Assists in the management of patient belongings by conducting an inventory, securing and transporting patient belongings.
  • Performs patient transport of discharged patients on occasion to meet our target of discharge before noon.
  • Prepares patients through notification and place said patient on mode of transportation prior to patient transport arrival (Future scope)
  • Assures adequate inventory of patient care supplies
  • Removes waste as needed within patient rooms and only when overflowing and BSD personnel are not readily available. Assists with food service to insure patient tray return from patient room.
  • Redistributes supplies within the unit and maintains pars across clean supply room (including secured intravenous solutions and medication preparation supplies), nurse servers, patient rooms, unit-specific carts (e.g. dressing carts) and other point-of-use areas.
  • Retrieves supplies (e.g. emergency supply requests, supplemental patient supply deliveries), from Pneumatic Tube, Central Distribution and replenishes to appropriate locations or assigned nurse. Retrieves supplies from the service corridor and replenishes appropriate locations.
  • Redistribute medications that they pick up from the pneumatic tube system.
  • Picks up and drops off medications from the inpatient pharmacy.
  • Notifies SCM / Logistics Manager of non-par stocked specialty order needs.
  • Performs regular regulatory compliance rounds (e.g. Supply expiration checks. Ensures supply locations are clean, orderly and free of loose trash and supply bins are free of dust or dirt and are not damaged).
  • Facilitates exchange of emergency code carts and intubation boxes to/from Pharmacy, Central Sterile Processing, Central Distribution.
  • Transport of clinical equipment to and from various departments (e.g. Clinical Engineering, Central Sterile Processing)
  • Demonstrates understanding of infection prevention standards.
  • Cleans spills and unit-based equipment and stores as instructed
  • Assembles, locates and maintains unit specific equipment (e.g. trapeze, CPMs, Hip Chairs)

Minimum Qualifications:
To qualify you must have a High school education or its equivalent. Working knowledge of English is evident in verbal, reading and writing abilities. Expected to perform the job satisfactorily within 3 months.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $31.10 - $31.10 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here

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