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Patient Support Associate Jobs in Schenectady, NY

Albany Med

Customer Billing Associate I

Albany, NY · On-site

$46K - $60K/yr

Patient Billing Service Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 The Administrative Support Associate role applies specialized knowledge to provide ...

Albanymed

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Interact with a diverse patient population. Utilize the electronic medical record to maintain ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albanymed

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Interact with a diverse patient population. Utilize the electronic medical record to maintain ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albany Med

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Prepares patient disability and out of work / school paperwork. * Responsible for discussing ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albany Med

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Prepares patient disability and out of work / school paperwork. * Responsible for discussing ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albany Med

Patient Service Associate - HIV

Albany, NY · On-site

$46K - $60K/yr

Prepares patient disability and out of work / school paperwork. * Responsible for discussing ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Schenectady, NY

Patient Support Associate information

See Schenectady, NY salary details

$12

$24

$64

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in Schenectady, NY is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $23.03 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Schenectady, NY? The most popular types of Patient Support jobs in Schenectady, NY are:
What job categories do people searching Patient Support Associate jobs in Schenectady, NY look for? The top searched job categories for Patient Support Associate jobs in Schenectady, NY are:
What cities near Schenectady, NY are hiring for Patient Support Associate jobs? Cities near Schenectady, NY with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Schenectady, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 3% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,851 per year, or $24.4 per hour.

Patient Support Coordinator

Community Care Physicians

Schenectady, NY • On-site

$21 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Community Care Physicians rating

7.9

Company rating: 7.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Patient Support Coordinator

Community Care Internal Medicine in Niskayuna is looking for a full time Patient Support Coordinator to join their team! This is a 40 hour work week. Monday-Friday; 8:00am-4:30pm.

Essential Functions include, but are not limited to:

  • Work all job aspects/areas of the front desk/reception area as needed.
  • Track all orders placed in Allscripts. Ensure patient records are received from specialty practice, radiology facility, or other healthcare professional and scanned to the chart, adhering to PCMH and QI standards.
  • Index and categorize faxed and scanned documents in the Touchworks Scan Application and close out each order in Allscripts.
  • Schedule outside appointments in a timely manner, relative to urgency, and cancel/reschedule patients when necessary.
  • Communicate with specialist offices and diagnostic facilities to set up necessary appointments and testing for patients as instructed by the providers.
  • Close out daily batches/deposits comparing them to our daily charges and resolve errors when necessary.
  • Assist with the Claim Attention and On Hold Correction Report.
  • Review all charge passing "encounters" and follow through on corrections.
  • Assist with/delegate schedule changes for the providers.
  • Assist with training and coordinating reception staff and help them develop performance goals and objectives.
  • Routinely monitor available appointments, patient flow, confirmation calls pre-visit planning calls and pre-op appointments.
  • Ensure compliance with regulations and with office's standards of quality patient care.
  • Identify and resolve operational problems within reception/scheduling.
  • Participate in professional development activities to keep current with health care trends and practices.
  • Schedules patients for surgical procedures and obtains all necessary information upon arrival of patient.
  • Complete prior authorizations and verify patient insurance

Compensation: $21.00 - $28.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Required Qualifications:

  • High school diploma or equivalent. Associate's Degree in health or business administration preferred.
  • Three years of administrative experience in a medical office setting.
  • Knowledge of organization/office policies and procedures.
  • Knowledge of computer systems, programs and applications.
  • Maintain strictest confidentiality and discretion.
  • Ability to exercise initiative, problem-solving, decision-making.
  • Ability to establish priorities and coordinate work activities.
  • Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
  • Working knowledge of Microsoft products preferred.
  • Ability to communicate clearly and concisely.

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