ZipRecruiter

Log In

1

Patient Support Associate Jobs in Schenectady, NY

Albany Med

Customer Billing Associate I

Albany, NY · On-site

$46K - $60K/yr

Patient Billing Service Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 The Administrative Support Associate role applies specialized knowledge to provide ...

Albanymed

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Interact with a diverse patient population. Utilize the electronic medical record to maintain ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albanymed

Patient Service Associate

Albany, NY

$46K - $60K/yr

Interact with a diverse patient population. Utilize the electronic medical record to maintain ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albanymed

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Interact with a diverse patient population. Utilize the electronic medical record to maintain ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albanymed

Patient service associate

Albany, NY · On-site

$46K - $60K/yr

Interact with a diverse patient population. Utilize the electronic medical record to maintain ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

Albany Med

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Prepares patient disability and out of work / school paperwork. * Responsible for discussing ... Supports plans, policy and procedures, and initiatives within scope of their departments ...

next page

Showing results 1-20

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Schenectady, NY

Patient Support Associate information

See Schenectady, NY salary details

$12

$24

$64

How much do patient support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient support associate in Schenectady, NY is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $23.03 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Schenectady, NY?

The most popular types of Patient Support jobs in Schenectady, NY are:

What job categories do people searching Patient Support Associate jobs in Schenectady, NY look for?

The top searched job categories for Patient Support Associate jobs in Schenectady, NY are:

What cities near Schenectady, NY are hiring for Patient Support Associate jobs?

Cities near Schenectady, NY with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Schenectady, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,851 per year, or $24.4 per hour.

Customer Support Associate

Indotronix International Corporation

Albany, NY • On-site

$33 - $36/hr

Contractor

Re-posted 11 days ago

Job description

Customer Support Associate 

Payrate: $33 – 36/hr on W2

Duration: ASAP – 3/31/2027

Full Time: 40 Hours/Week

Location: Albany – Hybrid.  The project is currently 100% remote but could be moved to hybrid at any time. Therefore, local applicants ONLY will be considered.

 In this role as a Customer Support Associate, under the direction of the Help Desk Lead and the Project Manager, you will perform Help Desk user support, coordination, and triage for users of the UAS-NY Application.  Your main task will be answering phone calls and e-mails from users to assist them in utilizing a multi-domain, multi-faceted application.   A high level of customer service skills is required, with the ability to conduct tasks in a timely, effective, and patient manner.  You must have strong professional writing and communication skills.

Job Duties:

  • Handling e-mails and incoming/outbound call to assist the users conscientiously.
  • Investigating user reported issues to determine root cause and full scope of incident.
  • Ensure program requirements, regulations, and policies are understood, documented, and adhered to across the Department and affiliated organizations
  • Aid in reviewing use of systems, ensuring individual and organization compliance with program policies. 
  • Responsible for user-facing communications and reviewing training materials for accuracy. 

Job Qualifications:

  • Bachelor's Degree
  • 3 years of relevant experience
  • Equivalent combination of advanced education, training, and experience will be considered.

Required Skills:

  • Strong customer service skills with prior experience working on a help desk
  • Experience in healthcare, Medicaid, and Long-Term Care preferred.
  • Proficient with Microsoft Office Suite.
  • Must have exceptional written and verbal communications, strong documentation, critical thinking, and analytical skills.
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

View All Indotronix Jobs