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Patient Support Associate Jobs in New Rochelle, NY

Rhythm

Patient Support Specialist

Brooklyn, NY · On-site

$20 - $25/hr

High school diploma or equivalent; associate or bachelor's degree in a related field preferred. * Previous experience in a healthcare support role, ideally within remote patient monitoring or a ...

Rhythm USA

Patient Support Specialist

Brooklyn, NY · On-site

$20 - $25/hr

High school diploma or equivalent; associate or bachelor's degree in a related field preferred. * Previous experience in a healthcare support role, ideally within remote patient monitoring or a ...

Rhythm

Patient Support Specialist

Brooklyn, NY · On-site

$20 - $25/hr

High school diploma or equivalent; associate or bachelor's degree in a related field preferred. * Previous experience in a healthcare support role, ideally within remote patient monitoring or a ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$19 - $24/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking ... Answer phones and schedule patient appointments * Prepare charts and handle physician ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$19 - $24/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking ... Answer phones and schedule patient appointments * Prepare charts and handle physician ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$19 - $24/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking ... Answer phones and schedule patient appointments * Prepare charts and handle physician ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in New Rochelle, NY

Patient Support Associate information

See New Rochelle, NY salary details

$13

$26

$69

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in New Rochelle, NY is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.47 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in New Rochelle, NY? For Patient Support Associate jobs in New Rochelle, NY, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in New Rochelle, NY look for? The top searched job categories for Patient Support Associate jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Patient Support Associate jobs? Cities near New Rochelle, NY with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in New Rochelle, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,085 per year, or $26 per hour.

Patient Support Specialist

Rhythm

Brooklyn, NY • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

As a Patient Support Specialist at Rhythm, you will play a crucial role in ensuring our patients receive the best care and support. You will be responsible for patient outreach and support activities, including managing connectivity issues, handling no-shows, setting up new monitors, validating patient insurance, answering patient billing/statement questions, and other outreach tasks. Your role will also involve maintaining patient schedules and working with various electronic health records (EHR) and workflow systems. Additionally, you will respond to inbound inquiries related to insurance changes, billing issues, device schedule adjustments, and other support needs.

Rhythm offers full-time employees a robust compensation and benefits package, including Health and Prescription coverage, Dental, Vision, 401k Retirement Savings with company match for full-time employees, Paid Time Off and more.

SCHEDULE:

  • This is a hybrid role and requires at least three days a week in our Brooklyn office. Typical hours are 9:00 AM - 5:00 PM.

KEY RESPONSIBILITIES

  • Conduct patient outreach via phone and email, and occasional SMS management.
  • Address connectivity issues, no-shows, and no-monitor patients effectively.
  • Set up new monitors for patients and provide necessary guidance.
  • Create and maintain patient schedules as needed.
  • Verify insurance eligibility via various portals.
  • Re-engage patients in our services and promote remote monitoring.
  • Demonstrate a key understanding in how remote monitoring works and be able to guide patients via phone for troubleshooting.
  • Work within clients' EHR and other workflow systems to ensure accurate and up-to-date information.
  • Respond to inbound inquiries regarding insurance changes, billing issues, device schedule adjustments, and other patient needs, ensuring a high SLA for our patients and clients.
  • Maintain detailed and accurate records of patient interactions and support activities within Salesforce and Regal.
  • Collaborate with clinical and administrative teams to ensure seamless patient support.
  • Participate in ongoing training and development to stay current with best practices and new technologies.

Requirements

  • High school diploma or equivalent; associate or bachelor’s degree in a related field preferred.
  • Previous experience in a healthcare support role, ideally within remote patient monitoring or a similar setting. History of managing patient billing questions is a plus.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Proficiency in using EHR systems and other healthcare workflow tools.
  • Ability to work independently and as part of a team.
  • Empathy and dedication to providing exceptional patient care.
  • Ability to speak and enunciate clearly, demonstrating patience with patient questions or concerns.

Benefits

  • Compensation: This is an hourly role of $20-$25 per hour
  • Employment: This is a full-time position with benefits.
  • Location: You will report to Brooklyn, New York office.
  • Schedule: You will be required to report to the office 2 days per week and work remotely for 3 days per week. You will operate within our business hours (9a-5p ET or 10a-6p ET, Monday through Friday).