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Service Channel Jobs (NOW HIRING)

MedImpact

Director, Channel Management

San Diego, CA · On-site +1

$221K - $287K/yr

We provide superior outcomes to those we serve through innovative products, systems, and services ... Channel Strategy & Optimization * Support the development and execution of the PBM's channel ...

Command|Link

Channel Director

$150K/yr

About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and ... The National Channel Director at Command|Link is a seasoned sales hunter using experience ...

Infinitum

Channel Manager

Austin, TX · On-site

$150K - $151K/yr

Ensure a seamless experience through digital platforms, portals, and self-service tools. * Provide channel and offer input to product portfolio and roadmap decisions, including validation of market ...

Aptus Solutions Inc.

Channel Management

San Jose, CA

$178K - $179K/yr

Our IT services spans in three distinct Solutions and Services Categories: IT Project Management ... Channel Management Location: San Jose, CA Duration: 6+Months Required Skills: 12+ years of IT ...

Infinitum

Channel Manager

Austin, TX · Remote

$150K - $151K/yr

Ensure a seamless experience through digital platforms, portals, and self-service tools. * Provide channel and offer input to product portfolio and roadmap decisions, including validation of market ...

Mood Media

Channel Partner Service Manager

Fort Mill, SC · On-site

$133K - $134K/yr

The Channel Partner Service Manager will be the primary point of contact for our top 10 DMX Dealer and US Independent Affiliates as assigned by management. This role is the liaison between the ...

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nfrastructure

Channel Partner

Clifton, NY · On-site

Channel Partner As the Channel Partner, you will help to manage all channel activities associated with our partners and assist our Sales Executives with prospecting, acquiring, servicing, and ...

UltraViolet Cyber

Channel Director (West)

Portland, OR · Remote

Partner Activation - Drive pipeline and services opportunities through existing partners ... Channel program guide * Partner onboarding framework * Partner enablement curriculum * Partner ...

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nfrastructure

Channel Partner

Clifton Park, NY

Channel Partner As the Channel Partner, you will help to manage all channel activities associated with our partners and assist our Sales Executives with prospecting, acquiring, servicing, and ...

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All JobsService Channel Jobs

Service Channel information

See salary details

$48K

$68.7K

$91.5K

How much do service channel jobs pay per year?

As of Jul 5, 2026, the average yearly pay for service channel in the United States is $68,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What is a Service Channel job?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the key skills and qualifications needed to thrive in the Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

More about Service Channel jobs
What cities are hiring for Service Channel jobs? Cities with the most Service Channel job openings:
What are the most commonly searched types of Service Channel jobs? The most popular types of Service Channel jobs are:
What states have the most Service Channel jobs? States with the most job openings for Service Channel jobs include:
What job categories do people searching Service Channel jobs look for? The top searched job categories for Service Channel jobs are:
Service Channel jobs near you
Infographic showing various Service Channel job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, and 20% Part Time. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $68,714 per year, or $33 per hour.
Service Business Analyst II

Service Business Analyst II

Daikin Applied

Plymouth, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
Make your mark at the world's largest HVAC company
Daikin Applied is seeking a Service Business Analyst II who uses professional concepts as well as company policies and procedures to solve a wide range of complex problems in creative and practical ways through a broad application of principles, theories, and concepts. This person will support the various aspects of our remote service offices across North America. This role is responsible for a wide range of functions that include communication, problem-solving, salesforce.com, training and process improvements. The salesforce.com experience is intended to be a superuser working closely with service, not a technical salesforce.com administrator. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Plymouth, MN, Hybrid (Local candidates only)
What you will do:
  • Provide training on Salesforce and Contract Lifecycle Management (CLM) best practices and support for the field service offices
  • Develop Salesforce Reports and Dashboards
  • Supports Contract Lifecyle Management (CLM) workflows and template updates
  • Participates in the development of training materials, facilitates trainings, and supports change management initiatives relating to the service channel
  • Provides subject matter expertise for business customers and technical resources. Establishes awareness of business process and technology solution best practices for the Service Sales Process
  • Gathers and supports business requirements for enhancements and change request for Service
  • Participates in engaging with the business customers on business processes and practices associated with the Service Sales Process leveraging Salesforce.com, Salesforce Configure Price Quote (CPQ), Contract Lifecycle Management (CLM)
  • Participate in collection and analysis of data and information from business users to understand how systems can solve business problems and identifies opportunities for process improvement
  • Participates in the production and review (from content to final draft) of user guides, training classes, and other end-user documentation for applications and processes
  • Understands how to represent business processes, engaging customers appropriately in testing activities and lead training activities driving change management
  • Forges a network of beneficial relationships with all levels within the organization and customers in the Service channel establishing mutual trust. Initiates and develops working relationships with internal groups
  • Receives, solicits, and interprets information and facilitates communication at appropriate levels within Service and internal teams engaging in the preparation of documentation, presentations, and participating in meetings
  • Demonstrates fundamental skills of facilitation, influence, negotiation, mediation in discussions in order to achieve business goals and objectives
  • Acquires fundamental skills for managing conflict to move discussions about tradeoffs towards resolution and decision
  • Understands key business objectives and processes of Service Sales, specifically how those objectives relate to the business' problems and needs, their tools and systems
  • Understands "customer context", which consists of business processes and system tools which support customer needs in the Service Sales Process
  • Interact with third parties including application service providers and partners
  • Other duties as assigned
  • 35% travel requirement for this role

What's in it for you:
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:
  • Bachelor's degree from a four-year college or university
  • 5+ years of professional experience supporting a sales and service environment
  • Familiarity with Microsoft Office 365, especially Word, PowerPoint, Excel, Visio and Project
  • Excellent written and verbal communication skills
  • Salesforce.com experience - Reports, dashboards, and intricate knowledge of how the platform can be utilized
  • Contract Lifecycle Management Experience
  • Work visa sponsorship is not available for this position

Benefits:
  • Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
  • Multiple medical insurance plan options + dental and vision insurance
  • 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
  • Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
  • Short term and long-term disability
  • 3 weeks of paid time off for new employees + 11 company paid holidays
  • Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
  • Paid sick time in accordance of the federal, state and local law
  • Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $73,300k - $120,700k in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
#LI-AW1
#LI-hybrid
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!

Apply