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Service Channel Jobs in Phoenix, AZ (NOW HIRING)

Freshworks

Channel Sales Manager (East)

Chandler, AZ · On-site +1

$173K - $213K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and ... As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth ...

Freshworks

Channel Sales Manager (East)

Chandler, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and ... As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth ...

Paychex

Associate Channel Marketing Manager

Phoenix, AZ · Remote

$61K - $97K/yr

  • Medical

  • Retirement

  • PTO

Overview The Associate Channel Marketing Manager collaborates with internal teams and referral ... Provide outstanding service and build trusted relationships. * Drive innovation in our products and ...

Paychex

Associate Channel Marketing Manager

Tempe, AZ · Remote

$61K - $97K/yr

  • Medical

  • Retirement

  • PTO

Overview The Associate Channel Marketing Manager collaborates with internal teams and referral ... Provide outstanding service and build trusted relationships. * Drive innovation in our products and ...

Sectigo

Channel Sales Account Executive

Scottsdale, AZ · On-site +1

$170K - $200K/yr

The Channel Sales Account Executive is responsible for the recruitment, development, and growth of ... Manage the delivery and certification of authorized training, professional services, and front-line ...

Sectigo

Channel Sales Account Executive

Scottsdale, AZ · Remote

$170K - $200K/yr

The Channel Sales Account Executive is responsible for the recruitment, development, and growth of ... Manage the delivery and certification of authorized training, professional services, and front-line ...

Sectigo

Channel Sales Account Executive

Scottsdale, AZ · Remote

The Channel Sales Account Executive is responsible for the recruitment, development, and growth of ... Manage the delivery and certification of authorized training, professional services, and front-line ...

AI VEND SOLUTIONS LLC

Regional Channel Manager

Mesa, AZ · On-site

$35K - $51K/yr

Regional Channel Manager | Ai Vend Solutions Location: Based in Phoenix Mesa, AZ Regional (Serving ... We go beyond distribution by offering a comprehensive suite of services, including expert ...

AI VEND SOLUTIONS LLC

Regional Channel Manager

Mesa, AZ · On-site

$35K - $51K/yr

Regional Channel Manager | Ai Vend Solutions Location: Based in Phoenix Mesa, AZ Regional (Serving ... We go beyond distribution by offering a comprehensive suite of services, including expert ...

AI VEND SOLUTIONS LLC

Regional Channel Manager

Mesa, AZ · On-site

$35K - $51K/yr

  • PTO

Paid time off Regional Channel Manager | Ai Vend Solutions Location: Based in Phoenix Mesa, AZ ... We go beyond distribution by offering a comprehensive suite of services, including expert ...

Upward Projects Holdings

Restaurant Manager

Gilbert, AZ · On-site

$62K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee maintenance requests, invoicing, and vendor management through Service Channel. * Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation)

Postino Wine Cafe

Restaurant Manager

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee maintenance requests, invoicing, and vendor management through Service Channel. Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation)

Postino WineCafe

Restaurant Manager

Gilbert, AZ · On-site

$62K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee maintenance requests, invoicing, and vendor management through Service Channel. * Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation)

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Showing results 1-20

All JobsService Channel JobsService Channel Jobs in Phoenix, AZ

Service Channel information

See Phoenix, AZ salary details

$47.7K

$68.2K

$90.9K

How much do service channel jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service channel in Phoenix, AZ is $68,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $80,900.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What is a Service Channel?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the key skills and qualifications needed to thrive in a Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

What are popular job titles related to Service Channel jobs in Phoenix, AZ?

For Service Channel jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Service Channel jobs in Phoenix, AZ look for?

The top searched job categories for Service Channel jobs in Phoenix, AZ are:

Service Channel jobs near you
Infographic showing various Service Channel job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $68,227 per year, or $32.8 per hour.

Channel Sales Manager (East)

Freshworks

Chandler, AZ • On-site, Remote

$173K - $213K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

Company Description
Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There's another option. Freshworks. With a fresh vision for how the world works.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
Job Description
As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while driving indirect revenue and partner-led growth.
In this quota-carrying role, you'll work cross-functionally with Sales, Solutions Engineering, Marketing, and our global Partner organization to develop go-to-market strategies, execute joint business plans, and ensure partners have the resources and support needed to successfully position and sell Freshworks solutions.
Success in this role requires strong relationship management, strategic thinking, and a passion for helping partners grow their business while delivering exceptional customer outcomes.
Requirements
  • Own and grow strategic relationships with channel partners, distributors, and solution providers across North America.
  • Develop and execute joint business plans that drive pipeline generation, partner engagement, and indirect revenue growth.
  • Build and maintain executive-level relationships with partner leadership while serving as a trusted advisor.
  • Collaborate closely with Freshworks Sales, Solutions Engineering, Marketing, and Partner Enablement teams to align go-to-market strategies.
  • Drive partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity.
  • Identify and develop new partnership opportunities that expand market reach and accelerate business growth.
  • Coordinate joint marketing initiatives, sales campaigns, and partner events to generate demand and increase partner engagement.
  • Represent the voice of the partner internally by advocating for partner needs, providing market feedback, and influencing cross-functional priorities.
  • Accurately forecast partner pipeline and revenue while consistently achieving or exceeding sales targets.

Qualifications
  • 5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company.
  • Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota.
  • Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
  • Strong executive presence with the ability to influence stakeholders both internally and externally.
  • Proven ability to develop and execute strategic business plans with measurable outcomes.
  • Excellent communication, negotiation, and relationship-building skills.
  • Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable working across global, cross-functional teams in a matrixed organization.
  • Experience working for, partnering with, or competing against CX platforms such as Zendesk, Salesforce Service Cloud, ServiceNow, Intercom, Genesys, NICE, or similar solutions is strongly preferred.
  • Understanding of customer support, omnichannel engagement, contact center, automation, or AI-powered customer service solutions.
  • Live in the Eastern Time Zone
  • Bachelor's degree or equivalent professional experience.

Additional Information
The annual base salary range for this position is $173,230 - $213,990. This role is also eligible for variable compensation.
Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level.
Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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