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Service Channel Jobs (NOW HIRING)

The Head of Channel, Financial Services is accountable for overall channel performance and ... Maintain and distribute current CPA-specific marketing materials, service offers, and partner ...

Channel Assist Engineer

Winooski, VT · Remote

$50.62 - $94.90/hr

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service ...

$50.62 - $94.90/hr

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service ...

Channel Assist Engineer

New York, NY · On-site +1

$50.62 - $94.90/hr

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service ...

$50.62 - $94.90/hr

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service ...

Director I Maintenance

Hyattsville, MD · On-site

$160 - $240/hr

Maximize the utilization of Service Channel in managing vendor performance, Work order execution, Invoicing and Asset management. * Manage the outside service providers in terms of cost compliance ...

Facility Manager

Bowie, MD · On-site

$70K - $80K/yr

Administer CMMS software (Service Channel) and maintain accurate records of maintenance work orders and inspections. * Ensure Work Orders are completed in a timely manner. * Respond promptly to ...

Facilities Supervisor

Houston, TX · On-site

$55 - $65/hr

Administer CMMS software (Service Channel) and maintain accurate records of maintenance work orders and inspections. * Ensure Work Orders are completed in a timely manner. * Respond promptly to ...

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Service Channel information

See salary details

$48K

$68.7K

$91.5K

How much do service channel jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service channel in the United States is $68,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a Service Channel?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What are the key skills and qualifications needed to thrive in a Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

More about Service Channel jobs

What cities are hiring for Service Channel jobs?

Cities with the most Service Channel job openings:

What are the most commonly searched types of Service Channel jobs?

The most popular types of Service Channel jobs are:

What states have the most Service Channel jobs?

States with the most job openings for Service Channel jobs include:

Infographic showing various Service Channel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $68,714 per year, or $33 per hour.

Director of Food Service Channel

Paragon Water Systems, Inc.

Tampa, FL • On-site

Full-time

Posted 6 days ago


Job description

Channel Strategy and Profitable Growth

  • Develop and execute the overall growth strategy for the foodservice channel.
  • Establish annual and long-range channel objectives, priorities, and commercial plans.
  • Identify and prioritize market segments, customers, applications, and partnerships with the strongest potential for profitable growth.
  • Expand foodservice filtration sales through distributors, service companies, foodservice equipment manufacturers, strategic accounts, and other emerging channels.
  • Evaluate channel performance, market trends, competitive activity, customer needs, and sales data to identify opportunities.
  • Develop strategies to increase market share, strengthen customer retention, and improve pipeline quality.
  • Lead the development of business cases for new customers, channel partnerships, product applications, and market opportunities.
  • Ensure commercial activities align with company growth objectives and channel priorities.

New Business and Channel Development

  • Lead efforts to identify, qualify, and win new foodservice filtration business.
  • Build relationships with targeted distributors, service organizations, equipment manufacturers, and strategic end users.
  • Evaluate new market applications and recommend opportunities for investment or development.
  • Partner with Marketing and Product teams on channel-specific positioning, sales tools, launch materials, and customer communications.

Customer and Strategic Account Leadership

  • Serve as the senior commercial leader for key foodservice customers and strategic channel partners.
  • Build productive relationships with senior decision-makers and key stakeholders at existing and prospective customers.
  • Act as an executive escalation point for significant customer opportunities, concerns, or performance issues.
  • Guide the team in developing strategic account plans that identify customer priorities, growth opportunities, risks, and required resources.
  • Participate directly in major customer negotiations, commercial agreements, and strategic business reviews.
  • Ensure account strategies balance customer needs with profitability, operational capability, and long-term business objectives.
  • Establish consistent expectations for customer service, responsiveness, communication, and follow-through across the team.
  • Monitor customer satisfaction and retention, addressing issues before they affect long-term partnerships.

Team Leadership and Development

  • Lead, coach, and develop a team responsible for foodservice sales, account management, and business development.
  • Establish clear team goals, accountabilities, performance measures, and expectations.
  • Translate channel objectives into clear team and individual priorities.
  • Conduct regular business, pipeline, forecast, and account reviews with team members.
  • Foster a collaborative, accountable, customer-focused team culture.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and relevant experience.
  • 8+ years of progressive experience in sales, business development, channel management, strategic account management, or a related commercial function.
  • Demonstrated experience leading and developing sales, account management, or business development professionals.
  • Proven record of achieving profitable growth and delivering results against commercial objectives.
  • Strong business and financial acumen, including forecasting, pricing, profitability, pipeline management, and commercial decision-making.
  • Demonstrated ability to build effective relationships with senior customer and internal stakeholders.
  • Strong negotiation, presentation, written, and executive communication skills.
  • Ability to manage multiple strategic priorities and make effective decisions in a changing environment.
  • Proficiency with Microsoft Office and customer relationship management tools.
  • Ability to travel approximately 30-40%, based on customer and business needs.
  • Experience in water filtration, water treatment, foodservice equipment, foodservice distribution, commercial equipment, or a related industry preferred.

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