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Service Channel Jobs in Indiana (NOW HIRING)

Family Express Corporation

PM Technician

Valparaiso, IN · On-site

Conduct routine inspections utilizing Service Channel and proactively address any concerns to prevent equipment failures or accidents * Respond promptly to emergency maintenance requests to resolve ...

Marlabs

Partner Channel Sales Director

Indianapolis, IN · On-site

... financial services, and government organizations worldwide. As we continue to expand our global ... Partner Channel Sales Director | About You As a Partner Channel Sales Director, you are responsible ...

Marlabs

Partner Channel Sales Director

Indianapolis, IN · Remote

... financial services, and government organizations worldwide. As we continue to expand our global ... Partner Channel Sales Director | About You As a Partner Channel Sales Director, you are responsible ...

FAMILY EXPRESS CORPORATION

PM Technician

Valparaiso, IN · On-site

Conduct routine inspections utilizing Service Channel and proactively address any concerns to prevent equipment failures or accidents * Respond promptly to emergency maintenance requests to resolve ...

SMC Corporation of America

Be Seen First

Channel Operations Coordinator

Noblesville, IN · On-site

PURPOSE The Channel Operations Coordinator will serve as a vital part of the organization in ... In addition, a sales network extends throughout 83 countries, with local services in 500 locations.

Aston Carter

IT Channel Sales Consultant

Warsaw, IN · Remote

$57.70 - $70/hr

IT Channel Sales Consultant We are seeking an experienced consultant to help define and build an ... service. The company is an equal opportunity employer and will consider all applications without ...

Aston Carter

IT Channel Sales Consultant

Warsaw, IN · On-site

$70/hr

IT Channel Sales Consultant We are seeking an experienced consultant to help define and build an ... service. The company is an equal opportunity employer and will consider all applications without ...

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All JobsService Channel JobsService Channel Jobs in Indiana

Service Channel information

See Indiana salary details

$45.7K

$65.4K

$87.1K

How much do service channel jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service channel in Indiana is $65,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What is a Service Channel?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the key skills and qualifications needed to thrive in a Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

What are popular job titles related to Service Channel jobs in Indiana?

For Service Channel jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Service Channel jobs in Indiana look for?

The top searched job categories for Service Channel jobs in Indiana are:

Service Channel jobs near you
Infographic showing various Service Channel job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,386 per year, or $31.4 per hour.

PM Technician

Family Express Corporation

Valparaiso, IN

Full-time

Re-posted 7 days ago

Family Express rating

5.6

Company rating: 5.6 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

21st of 47 rated convenience stores

Job description

Description

Job title: Preventative Maintenance Technician                  

FLSA status: Non-Exempt

Department: Facilities

Reports to: Facilities Service Manager


Position Overview: As a Preventative Maintenance (PM) Tech at Family Express, you will be responsible for ensuring the smooth operation and functionality of all equipment and systems within the store, distribution center, bakery, and office facilities. Your primary focus will be on preventive maintenance tasks to minimize downtime and ensure a safe and efficient environment for customers and staff.

General Purpose: To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our "Living Brand" by building relationships with our customers.

Role Qualifications: 

  • High School Diploma or Equivalent Document. 
  • Must be able to be on call 24 hours a day, 7 days a week. 
  • Must have dependable transportation. Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.
  • Ability to operate necessary tools and equipment for the assigned tasks.
  • Strong attention to detail and organizational skills.
  • Excellent communication and teamwork skills.

Position Responsibilities:

  • Builds Relationships
  • Promotes Living Brand
  • Serves as Product Brand Advocate
  • Adheres to company approved accounting procedures
  • Execute scheduled preventive maintenance tasks on various equipment and systems such as HVAC, refrigeration units, food service equipment, fuel pumps, lighting systems, and other facility-related machinery
  • Diagnose issues and perform repairs promptly to minimize disruptions to store operations. Collaborate with facilities team to address urgent repair needs effectively
  • Keep detailed records of maintenance activities, including inspection reports, work orders, and inventory of spare parts within the Service Channel
  • Ensure all maintenance activities comply with safety regulations and manufacturer guidelines
  • Conduct routine inspections utilizing Service Channel and proactively address any concerns to prevent equipment failures or accidents
  • Respond promptly to emergency maintenance requests to resolve critical issues and maintain uninterrupted store and facility operations
  • Ensure proper escalation and submission of work orders with vendors or contractors for specialized repairs or maintenance tasks beyond the scope of in-house capabilities 
  • Stay updated on industry best practices, technological advancements, and regulatory requirements related to equipment maintenance

Requirements

Essential Skills and Experience:

  • Situational awareness
  • Good analytical and reasoning skills
  • Ability to work independently
  • Mechanical and Electrical aptitude
  • Time management, the ability to manage multiple priorities with sense of urgency
  • Good interpersonal and communication skills
  • Good team player
  • Commitment to company mission and values
  • Intermediate mathematical skills
  • Constructively deals with conflict
  • Adaptability, flexibility and receptive to change
  • Good decision making 


Reporting To This Position: No direct reports


Physical demands and work environment:

  • Physical Demands: While performing the duties of this job, the associate is required to stand for prolong periods; work longer than eight (8) hour shifts, reach climb, balance, stoop, kneel, crouch; talk or hear; smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30-minute intervals. Exposure to dirt, dust, and cleaning solvents.

What Family Express employees say

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