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Service Channel Jobs in Indiana (NOW HIRING)

Channel Sales Associate - CPA

New Haven, IN

$13 - $17.50/hr

When required, address and escalate client concerns to our Service Partners, and follow-up as necessary to ensure satisfactory resolution. * May be required to travel for purposes of visiting channel ...

Channel Sales Associate - Bank

Indianapolis, IN · On-site

$13.25 - $18/hr

Presents Paychex products and services in-person to final decision makers and end users within assigned territory and client size to achieve unit and revenue goals. * Schedules appointments and ...

Channel Sales Associate - Bank

Indianapolis, IN · On-site

$13.25 - $18/hr

Presents Paychex products and services in-person to final decision makers and end users within assigned territory and client size to achieve unit and revenue goals. * Schedules appointments and ...

Presents Paychex products and services in-person to final decision makers and end users within assigned territory and client size to achieve unit and revenue goals. * Schedules appointments and ...

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Service Channel information

See Indiana salary details

$45.7K

$65.4K

$87.1K

How much do service channel jobs pay per year?

As of Jun 12, 2026, the average yearly pay for service channel in Indiana is $65,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What is a Service Channel job?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the key skills and qualifications needed to thrive in the Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

What are popular job titles related to Service Channel jobs in Indiana? For Service Channel jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Channel jobs in Indiana look for? The top searched job categories for Service Channel jobs in Indiana are:
Channel Sales Associate - CPA

Channel Sales Associate - CPA

Paychex

New Haven, IN

$13 - $17.50/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

192nd of 426 rated business services


Job description

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.


Responsibilities
  • Achieve unit and revenue expectations.
  • Create, manage, and advance accounts, leads, and opportunities in company’s CRM system (Salesforce) and provide accurate sales activity and forecasts.
  • Collaborate with key referral sources, including Accountants, Banks, and existing Paychex clients, with the goal of education, consultation and to secure referrals to end user sales.
  • Schedule and conduct meetings with existing and new channel accounts through telephone calls, targeted email campaigns, and corporate marketing programs, as directed by Sales Management.
  • Leverage the Go-to-Market Sales Strategy to identify customers’ needs and present the Paychex solution to key stakeholders and decision makers in accordance with the client’s preference on in person or virtual interaction to increase revenue and market share.
  • Develop sales skills and maintain a comprehensive understanding of the Paychex product offering to optimize sales results; remain up-to-date with new product initiatives, services, industry trends and other relevant information of interest to customers.
  • Collect, complete and submit all necessary paperwork for new sales within defined Service Level Agreement (SLA) guidelines.
  • When required, address and escalate client concerns to our Service Partners, and follow-up as necessary to ensure satisfactory resolution.
  • May be required to travel for purposes of visiting channel partners, and attending sales incentive trips, ongoing training, and/or area meetings.
  • Upholds and demonstrates the Paychex Values with every interaction internally and externally.
  • Complete onboarding training curriculum as directed.
  • Upholds and demonstrates the Paychex Values with every interaction internally and externally.

Qualifications
  • H.S. Diploma - Required
  • Bachelor's Degree - Preferred
  • 2 years of experience in relevant sales capacity.
  • Valid Drivers License - Required
  • Sales - Preferred
  • Forecasting - Preferred
  • Professionalism - Preferred
  • Calmness Under Pressure - Preferred
  • Ethical Standards And Conduct - Preferred
  • Sales Strategy - Preferred
  • Marketing - Preferred
  • Sales Management - Preferred
  • Sales Optimization - Preferred
  • Salesforce - Preferred
  • Go-to-Market Strategy - Preferred
  • Market Share - Preferred
  • Customer Relationship Management - Preferred
  • New Product Development - Preferred
  • Automated Payroll Software - Preferred

Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • H.S. Diploma - Required
      • Bachelor's Degree - Preferred
      • 2 years of experience in relevant sales capacity.
      • Valid Drivers License - Required
      • Sales - Preferred
      • Forecasting - Preferred
      • Professionalism - Preferred
      • Calmness Under Pressure - Preferred
      • Ethical Standards And Conduct - Preferred
      • Sales Strategy - Preferred
      • Marketing - Preferred
      • Sales Management - Preferred
      • Sales Optimization - Preferred
      • Salesforce - Preferred
      • Go-to-Market Strategy - Preferred
      • Market Share - Preferred
      • Customer Relationship Management - Preferred
      • New Product Development - Preferred
      • Automated Payroll Software - Preferred
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

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