Engage with KEY retailers Channel Partner Management Ensures proper communication of norms & monthly sales objectives to the channel partner Ensures channel partner adequacy & evaluate him as per ...
Engage with KEY retailers Channel Partner Management Ensures proper communication of norms & monthly sales objectives to the channel partner Ensures channel partner adequacy & evaluate him as per ...
Engage with KEY retailers Channel Partner Management Ensures proper communication of norms & monthly sales objectives to the channel partner Ensures channel partner adequacy & evaluate him as per ...
Engage with KEY retailers Channel Partner Management Ensures proper communication of norms & monthly sales objectives to the channel partner Ensures channel partner adequacy & evaluate him as per ...
Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special ...
Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special ...
Senior Salesforce Platform Engineer - Service Cloud Voice
Indianapolis, IN · On-site
$120K - $146K/yr
Configure and support Omni-Channel and Unified Routing capabilities across global teams * Partner with business stakeholders, product teams, and engineers to deliver scalable Service Cloud solutions
Senior Salesforce Platform Engineer - Service Cloud Voice
Indianapolis, IN · On-site
$120K - $146K/yr
Configure and support Omni-Channel and Unified Routing capabilities across global teams * Partner with business stakeholders, product teams, and engineers to deliver scalable Service Cloud solutions
This role is responsible for driving revenue growth, strengthening channel partnerships, and expanding Solenis' presence in municipal accounts by delivering valuebased chemical and service solutions ...
This role is responsible for driving revenue growth, strengthening channel partnerships, and expanding Solenis' presence in municipal accounts by delivering valuebased chemical and service solutions ...
Senior Salesforce Platform Engineer - Service Cloud Voice
Indianapolis, IN · On-site
$110K - $134K/yr
... Omni-Channel and Unified Routing capabilities across global teams • Partner with business stakeholders, product teams, and engineers to deliver scalable Service Cloud solutions • Support ...
Senior Salesforce Platform Engineer - Service Cloud Voice
Indianapolis, IN · On-site
$110K - $134K/yr
... Omni-Channel and Unified Routing capabilities across global teams • Partner with business stakeholders, product teams, and engineers to deliver scalable Service Cloud solutions • Support ...
Customer Success Manager - Core (Sales & Service) Clouds - HLS
Indianapolis, IN · On-site
$48K - $55K/yr
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
Customer Success Manager - Core (Sales & Service) Clouds - HLS
Indianapolis, IN · On-site
$48K - $55K/yr
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
Customer Care Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
Customer Care Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
Customer Care Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
Customer Care Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
CUSTOMER CARE AGENT
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
CUSTOMER CARE AGENT
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
Senior Director of Remarketing
Fort Wayne, IN · On-site
... service. We serve a wide range of industries--including construction, utilities, and infrastructure ... Channel Strategy & Commercial Optimization * Develop and expand multi-channel remarketing ...
Quick apply
Senior Director of Remarketing
Fort Wayne, IN · On-site
... service. We serve a wide range of industries--including construction, utilities, and infrastructure ... Channel Strategy & Commercial Optimization * Develop and expand multi-channel remarketing ...
Customer Care Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
Customer Care Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
... channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service ...
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing * Share best practices for sales and service process ...
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... channel. Focused on Offering Price, Share and Mix of Imaging Portfolio. * Drive and prioritize new service introduction and improvement requirements from global product, digital, and engineering ...
AVS Service Product Manager
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... channel. Focused on Offering Price, Share and Mix of Imaging Portfolio. * Drive and prioritize new service introduction and improvement requirements from global product, digital, and engineering ...
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Supervisor, DC Operations - Omni-Channel - Fri - Sun Day Shift
Avon, IN · On-site
$75K - $83K/yr
Omni-Channel Function: Operations Grade: 160 Reports To: Operations Manager FLSA Status: Exempt ... We know that delivering the best products, services, and experiences to our clients requires ...
Marketing Manager
Evansville, IN · On-site +1
Candidates with experience in telecommunications, internet service providers (ISP), fiber, or other ... Lead the planning and execution of multi-channel marketing campaigns. Define success metrics ...
Marketing Manager
Evansville, IN · On-site +1
Candidates with experience in telecommunications, internet service providers (ISP), fiber, or other ... Lead the planning and execution of multi-channel marketing campaigns. Define success metrics ...
Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice ...
Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice ...
Service Channel information
See Indiana salary details
$49.4K is the 25th percentile. Wages below this are outliers.
$45.7K - $49.4K
25% of jobs
$49.4K - $53.2K
8% of jobs
$53.2K - $57K
5% of jobs
$57K - $60.7K
5% of jobs
The median wage is $64.5K / yr.
$60.7K - $64.5K
7% of jobs
$64.5K - $68.3K
5% of jobs
$68.3K - $72K
7% of jobs
$72K - $75.8K
12% of jobs
$76.1K is the 75th percentile. Wages above this are outliers.
$75.8K - $79.5K
12% of jobs
$79.5K - $83.3K
9% of jobs
$83.3K - $87.1K
5% of jobs
$45.7K
$65.4K
$87.1K
How much do service channel jobs pay per year?
What are the typical daily responsibilities in a Service Channel position?
In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.
What is a Service Channel job?
A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.
What are the key skills and qualifications needed to thrive in the Service Channel position, and why are they important?
To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.
Job description
Location: Salem, Tamil Nadu, India
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Position Title : Sales Officer Salem
Summary:Â Â
To achieve primary & secondary sales target, create visibility for the product, increase the width of distribution network and ensure timely collections and commercial viability.
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Major duties & key responsibilities:
Market Execution
Understands and can drive secondary sales
Handle beat efficiently. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Able to coach TSIs
Design & handle beats to achieve better throughput per beat / per TSI.
Ensure effective merchandising
Drive range selling
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Business development
Understands DPL (Dealers per lakh) Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Understands sales WOW & sales practices to maintain market discipline & achieve constant sales growth in territoryÂ
Able to map & restructure town/territory accordingly to business requirements.
Taps local events & opportunities for incremental business. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Engage with KEY retailers
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Channel Partner Management
Ensures proper communication of norms & monthly sales objectives to the channel partner                                                              Â
Ensures channel partner adequacy & evaluate him as per norms and adherence to WOW.
Leverage existing infrastructure of channel partner for increasing bill cuts & decreasing man day loss                                                                       Â
Identifies new channel partners
Able to add new infrastructure (delivery units, DSM etc.) by convincing DB to invest. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Influence & engage channel partner to align him to business objectives. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Manage contingencies like TSI attrition, transport availability etc.
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Selling & Negotiation
Interact with channel partners & retailers to inform about available SKUs, schemes & price points
Negotiates & modulates schemes etc. to suit the type of stake holder (A win-win situation)
Able to effectively handle grievance, issues, and objections of channel partners & retailers on his own.
Â
Planning and Execution
Identify growth drivers for business. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Understands the given target, can break it down in weekly/daily numbers beatwise.
Knowledge of brands, sales & distribution, local activities & schemes. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Plan for achievement according to schemes planned, sales initiatives etc.
Able to break targets TSI wise. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Able to take measures & initiatives to accommodate misses, changes in market environment to achieve target. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
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Communication skills
Comprehends the information and can respond back effectively.
Able to collect inputs by interaction, brainstorming, discussions & meetings, paraphrase them and respond back
Able to handle objections & negotiations and drive new ideas & measures to implementation. Able to train his subordinates effectively.
Â
Achievement Orientation
Consistency in target achievement. High on energy level & enthusiasm towards profession & company
Diligent tracking of team's targets & reporting to superior. Focused on task and leverages sales strategies effectively to achieve target.
Able to deal with misses in targets on his own confidently. Suggests measures & implements them to achieve challenging targets
Â
Knowledge & Soft Skills :
1. Â Â Has Knowledge of DMS, MS-office & formats. Able to update reports as per WOW
2. Â Â Understands & uses DMS data for better market implementation to find sources of growth for business
3. Â Â Should be comfortable working in Excel. Uses Excel to analyze secondary & primary data, Vlookup, Pivot etcÂ
4. Â Â They should be comfortable with English and local language.
5. Â Â Should have strong fundamentals in FMCG operations
6. Â Â Should have good oral and written communication.
7. Â Â Efficient in writing mails
8. Â Â Pleasant personality and willing to meet people
9. Â Â Should be a go getter and have problem solving attitude
10. Â Â Exposure to HHT (online order booking in mobile software).
Competencies: Â
1. Â Â Learning orientation
2. Â Â Communicating effectively
3. Â Â Drive for results
4. Â Â Customer centricity
5. Â Â Team leadership
Â
Minimum Education and Experience Requirements: Â
Education: Â Â
Full time Graduate in any fieldÂ
Experience: Â Â Â
5+ years of sales experience in General trade,Â
Candidates must have front line sales experience for at least 5 +yrs.
HQ & Territories, Upcountry location, Number of travel days in month to upcountry location.
Territories - Salem
Experience in Chocolates or food industry only.
About Hershey Chocolate USA
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Hershey, PA, US
Year founded
1894