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Service Channel Jobs in Freehold, NJ (NOW HIRING)

Agilent

Channel Assist Engineer

New York, NY · On-site +1

$50.62 - $94.90/hr

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service ...

The Weather Channel

Sales Channel Partner

New York, NY

$166K/yr

Company Description The Weather Channel is the world's leading cross-platform media company with a ... WSI provides business-to-business weather services to media, aviation, marine and energy sectors.

The Weather Channel

Sales Channel Partner

New York, NY · On-site

$166K/yr

Company Description The Weather Channel is the world's leading cross-platform media company with a ... WSI provides business-to-business weather services to media, aviation, marine and energy sectors.

AppDirect

Channel Manager

New York, NY · Remote

$166K - $167K/yr

AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by ...

AppDirect

Channel Manager

New York, NY · On-site

$166K - $167K/yr

AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by ...

Basis AI

Channel Sales Leader

New York, NY · On-site

$150K - $300K/yr

Experience building system implementor (SI) or managed services partner channels * Track record of ... Channel architect: You build the channel sales infrastructure-recruiting, enablement, commercial ...

Spectrotel

Channel Sales Manager

Neptune, NJ · On-site

$90 - $110/hr

Channel Manager - (Telecom Experience) Locations: Texas, Oklahoma, Louisiana, Chicago About Your ... Services. Spectrotel aligns suppliers, agents, and customers, through the use of Spectrotel ...

Spectrotel

Channel Sales Manager

Neptune, NJ · On-site +1

$160K/yr

Channel Manager - (Telecom Experience) Locations: Texas, Oklahoma, Louisiana, Chicago About Your ... Services. Spectrotel aligns suppliers, agents, and customers, through the use of Spectrotel ...

Spectrotel

Channel Sales Manager

Neptune, NJ · On-site

$160K/yr

Channel Manager - (Telecom Experience) Locations: Texas, Oklahoma, Louisiana, Chicago About Your ... Services. Spectrotel aligns suppliers, agents, and customers, through the use of Spectrotel ...

WithCoverage

Director of Channel Partnerships

New York, NY · On-site

$175K - $250K/yr

... service. WithCoverage was founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain ... Channel partnerships are one of the most significant untapped growth levers at WithCoverage. As ...

WithCoverage

Director of Channel Partnerships

New York, NY · On-site

$175K - $250K/yr

... service. WithCoverage was founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain ... Channel partnerships are one of the most significant untapped growth levers at WithCoverage. As ...

DoiT

Marketing Manager, Channel/Partners

New York, NY · Remote

... service providers (MSPs), resellers, and global systems integrators (GSIs) - to drive pipeline and revenue through the partner ecosystem. This role works closely with the Channel team and the sales ...

Ambient AI

Channel Sales Manager

New York, NY · On-site

$85K - $90K/yr

Reporting directly to Colby Mulry, Director of Channel Sales, we are looking for a driven and ... Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k ...

Sequretek Inc

IT Channel Sales

Princeton, NJ · On-site

$50K - $70K/yr

Channel Sales Executive Open Positions: 1 Work Location - New Jersey About the Company: Sequretek ... products & services directly to selected end customer organizations in the BFSI, Healthcare, ...

Chainalysis

Channel Partner Manager, AMER

New York, NY · On-site +1

$152K - $180K/yr

Proven experience managing channel, reseller, MSP, VAR, and SI relationships at a B2B technology or services company. * Demonstrated ability to enable partners effectively, including training on ...

Sequretek Inc

IT Channel Sales

Princeton, NJ · On-site

$50K - $70K/yr

Channel Sales Executive Open Positions: 1 Work Location - New Jersey About the Company: Sequretek ... products & services directly to selected end customer organizations in the BFSI, Healthcare, ...

Sequretek Inc

IT Channel Sales

Princeton, NJ · On-site

$50K - $70K/yr

Channel Sales Executive Open Positions: 1 Work Location - New Jersey About the Company: Sequretek ... products & services directly to selected end customer organizations in the BFSI, Healthcare, ...

Justworks

Channel Partner Manager

New York, NY · On-site

$166K - $167K/yr

You thrive when you're working across stakeholders, balancing service and strategy, and driving measurable results. Your Success Profile What You Will Work On * Own and grow a portfolio of channel ...

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Showing results 1-20

All JobsService Channel JobsService Channel Jobs in Freehold, NJ

Service Channel information

See Freehold, NJ salary details

$48.1K

$68.8K

$91.6K

How much do service channel jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service channel in Freehold, NJ is $68,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $81,600.00 per year, depending on experience, location, and employer.

What is a Service Channel?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What are the key skills and qualifications needed to thrive in a Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

Service Channel jobs near you
Infographic showing various Service Channel job openings in Freehold, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,819 per year, or $33.1 per hour.

Channel Assist Engineer

Agilent

New York, NY • On-site, Remote

$50.62 - $94.90/hr

Full-time

Posted 8 days ago

Agilent Technologies rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

33rd of 545 rated manufacturers

Job description

Job Description

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service Providers (ASPs) and Remote Support Engineers (RSE) agents. This includes reactive actions that result in a timely and cost-effective problem resolution for customer and proactive

preventive actions, in support of Agilent's product portfolio.

Primary responsibilities include:

  • Providing remote technical support to FSEs working with BioTek (PLXB) Cell Analysis products

  • Managing PLXB escalations, which includes defining the problem, assembling the escalation team, and driving the process to quick resolution for the customer

  • Knowledge management, which includes capturing key information from support interactions, creating reusable content, and publishing articles to the Internal Knowledge Base (IKB) to promote FSE and RSE self-help

Additional responsibilities may include:

  • Teaching technical training courses as a Certified Instructor (CIP)

  • Providing voice-of-the-field feedback to the product line

  • Visiting customer sites to help resolve issues when required

We are looking someone who is:

  • Experienced in customer support or operation of BioTek (PLXB) systems

  • Interested in assisting others with technical problems

  • Self-motivated and team oriented

  • Customer-focused and capable of maintaining customer focus throughout the support interaction

Qualifications

  • Bachelor's or master's degree or equivalent

  • 8+ years of relevant experience supporting and/or using BioTek Cell Analysis products

  • Ability to operate within an interrupt-driven environment

  • A customer-first attitude

  • Demonstrated good remote communication skills

  • Demonstrated good situational leadership

  • Strong verbal and written communication skills with the ability to interface with internal and external customers and cross-functional global teams

  • Ability to travel up to 25% (customers visits, training, meetings, etc.)

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 2, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $50.62 - $94.90/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

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