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Service Administrator Jobs (NOW HIRING)

Key Scales Ford, Inc.

Service Administrator

Leesburg, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Ford Scales is looking for a reliable and motivated Service Appointment / Service Administrator to join our team. This entry-level, all-around support role is essential to keeping our service ...

ALTA Equipment Group

Service Administrator

Buffalo, NY · On-site

$22 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Paid time off * 10 paid holidays Our Material Handling division is looking for a full time Service Administrator working out of our Buffalo, NY branch. Responsibilities: The responsibilities of the ...

Cummins

Service Administrator

Saginaw, MI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI. In this role, you will make an impact in the following ways : * Serves as first point of contact with ...

Cummins

Service Administrator

Saginaw, MI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI. In this role, you will make an impact in the following ways : * Serves as first point of contact with ...

Cummins

Service Administrator

Syracuse, NY · On-site

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Syracuse, NY. In this role, you will make an impact in the following ways : * Serves as first point of contact ...

Cummins

Service Administrator

Saginaw, MI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI. In this role, you will make an impact in the following ways : * Serves as first point of contact with ...

ALTA Equipment Group

Service Administrator

Lakeville, MA · On-site

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cross train with other admin staff to provide back-up in all positions * Various other office and service duties as assigned by Management Qualifications: * Customer service experience is highly ...

Cummins Inc.

Service Administrator

Syracuse, NY · On-site

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Syracuse, NY. In this role, you will make an impact in the following ways : * Serves as first point of contact ...

Cummins

Service Administrator

Syracuse, NY · On-site

$56K - $85K/yr

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Syracuse, NY. In this role, you will make an impact in the following ways : * Serves as first point of contact ...

Cummins

Service Administrator

Syracuse, NY · On-site

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Syracuse, NY. In this role, you will make an impact in the following ways : * Serves as first point of contact ...

Cummins Inc.

Service Administrator

Saginaw, MI

  • Medical

  • Dental

  • Life

  • Retirement

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI. In this role, you will make an impact in the following ways : * Serves as first point of contact with ...

Cummins

Service Administrator

Miami Lakes, FL · On-site

We are looking for a talented Service Administrator to join our sales and service department in Miami Lakes, FL. In this role, you will make an impact in the following ways: - Serve as the primary ...

Cummins Inc.

Service Administrator

Miami Lakes, FL · On-site

We are looking for a talented Service Administrator to join our sales and service department in Miami Lakes, FL. In this role, you will make an impact in the following ways: - Serve as the primary ...

GT&E LLC

Service Administrator

Harmony, PA

  • PTO

Ensures all service Warranty and Product Improvement Programs are completed, submitted to the warranty administrator within the required timeframe to receive maximum credit * Maintains a clean work ...

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All JobsService Administrator Jobs

Service Administrator information

See salary details

$10

$24

$48

How much do service administrator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service administrator in the United States is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

More about Service Administrator jobs

What cities are hiring for Service Administrator jobs?

Cities with the most Service Administrator job openings:

Who are the top companies hiring for Service Administrator jobs?

The top employers for Service Administrator jobs are:

What states have the most Service Administrator jobs?

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What are popular job titles related to Service Administrator jobs?

For Service Administrator jobs, the most frequently searched job titles are:

Service Administrator jobs near you
Infographic showing various Service Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,736 per year, or $24.4 per hour.

Service Administrator

Bosuns Marine - Maryland

Grasonville, MD • On-site

$18 - $25/hr

Full-time

Posted 24 days ago

Job description

Service Administrator


POSITION SUMMARY

We are seeking a detail-oriented and organized individual to join our team! As a sales administrator you will play a key role in supporting the daily operations of the service department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties (Most Important to Least Important)

Schedule service appointments and coordinate with technicians to ensure timely completion of work.

Communicate with customers regarding service updates, quotes, warranty status, and pick up scheduling.

Submit warranty claims as needed and ensure proper documentation is completed and filed.

Work closely with the parts department regarding parts needed for service jobs.

Support the service manager and team in coordinating internal and retail repair orders.

Reconcile service invoices, ensuring labor and parts are correctly billed.

Maintain service files and customer records in an organized and accurate manner.

Any other duties as assigned.

SKILLS

  • Strong organizational skills and detail oriented
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft office
  • Ability to multitask and prioritize in a fast-paced environment

QUALIFICATIONS / REQUIREMENTS

  • High school diploma or equivalent required; a degree in Business Administration, Sales, or related field is preferred.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Remaining in a stationary position, often standing or sitting for prolonged periods
  • Moving about to accomplish tasks
  • communicating with others to exchange information
  • Hearing
  • Seeing
  • Repeating motions that may include the wrists, hands, and/or fingers
  • Assessing the accuracy, neatness and thoroughness of the work assigned
  • Talking
  • Eye/Hand/Foot Coordination

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


How would you best describe the environmental demands for this position?

  • Noisy environments

How would you best describe the physical demands for this position?

  • Light work that includes moving objects up to 20 pounds


OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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