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Service Administrator Jobs in Nevada (NOW HIRING)

Service Administrator

Elko, NV · On-site

$60K - $70K/yr

As Service Administrator, you will set up jobs for the Field Service Team and enter, track, and expedite all Field Service Work in Progress (WIP) orders. Sandvik has a strong platform based on our ...

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location We are looking for a talented Service Administrator ...

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location We are looking for a talented Service Administrator ...

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location We are looking for a talented Service Administrator ...

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location We are looking for a talented Service Administrator ...

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location We are looking for a talented Service Administrator ...

Customer Service Admin

Reno, NV · On-site

$17.75 - $23.75/hr

... Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ensures orders move smoothly from quote to ...

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Service Administrator information

See Nevada salary details

$10

$24

$48

How much do service administrator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service administrator in Nevada is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

What are popular job titles related to Service Administrator jobs in NV?

For Service Administrator jobs in NV, the most frequently searched job titles are:

Infographic showing various Service Administrator job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,664 per year, or $24.8 per hour.

Service Administrator

Elko, NV • On-site


Sandvik
Coal, Metals and Minerals Mining • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

290th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by parents


$60K - $70K/yr

Full-time

Medical, Dental, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Sandvik Mining is looking for a Service Administrator in Elko, NV
This professional would have experience working in an industrial setting with a background in inventory or office administration. As Service Administrator, you will set up jobs for the Field Service Team and enter, track, and expedite all Field Service Work in Progress (WIP) orders.
Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long-term impact.
Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying.
The Service Administrator will be an in-office role requiring 5 days in office in Elko, NV.
Key Responsibilities:
Work Order Management
  • Open field service jobs for billable work, warranty work, and other areas of Parts & Services (P&S)
  • Open work orders for new units; PDI (pre-delivery inspection), warranty, other work to be performed on new units
  • Maintain/track open field service jobs
  • Order parts and/or outside services
  • Coordinate with vendors for orders
  • Process all system and hard copy documentation for all WIP orders
  • Open Logistics Process Support (LPS) tickets for expediting, pricing, etc.
  • Prepare quotes and invoices and/or close field service and WIP jobs
  • Follow up with Sandvik internally as required to satisfy the requirements of WIP
  • Answer internal and customer inquiries on service, parts availability, delivery times and status of orders
  • Look up parts, pricing and availability to provide quotes to customers for service work and audits
  • Open/assist jobs with parts needed from stock equipment
  • Provide monthly reports for team and customers
  • Enter warranty claims and close jobs upon acceptance or rejection of claims

System Maintenance
  • Open/maintain branches in system
  • Maintain/create technicians in system
  • Maintain labor cost and sell rate in system
  • Maintain user parameters, team authorizations and user/branch authorities
  • Train/Assist coworkers regarding systems when issues arise, and when they need assistance
  • Assist co-workers with getting access to system as necessary

Administrative Duties as Requested
  • Order vehicle safety equipment for fleet
  • Order uniforms for field service technicians
  • Order tools for field service technicians
  • Order office supplies for technicians

Accounting
  • Maintain accounts payable (AP) links for orders placed; amend and receive orders
  • Work with accounts receivable (AR) to resolve outstanding balances
  • Work with vendors and customers to be set up in Sandvik Enterprise Resource Planning (ERP) system

Additionally, the Service Administrator will:
  • Process all system and hard copy documentation for all WIP orders
  • Secure parts and materials for technician jobs
  • Prepare quote information for parts and service jobs
  • Coordinate with vendors for orders
  • Follow up with Sandvik internal stakeholders as required to satisfy the requirements of WIP
  • Prepare, quote, and invoice jobs (according to scopes provided)
  • Produce reports for in-process, backlog and future jobs

Minimum Qualifications:
  • 3-5 years of experience in service administration or inventory management
  • Demonstrated aptitude for learning new data input systems
  • Intermediate to advanced level in Microsoft Office, specifically Word and Excel
  • Demonstrated experience with manipulating worksheets, nesting formulas, mathematical and logical functions, and querying data from external sources within Excel
  • Openness to evolving systems and workplace structure

Preferred qualifications:
  • Experience and understanding of accounting related activities
  • Highly organized workstyle
  • Independently motivated, proactive approach to work
  • High level of professionalism
  • High level of commitment to maintaining high standards and continuous improvement

Location: Elko NV
Compensation Range: $60,000 to $70,000
Work authorization
Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)
This position will be posted a minimum of 5 days, or until filled.
Benefits:
Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.
How to apply
For immediate consideration, please apply online at www.home.sandvik/careers to the Service Administrator position R0093304.
Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.


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