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Service Administrator Jobs in Tennessee (NOW HIRING)

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SALES AND SERVICE ADMINISTRATOR Seeking a dynamic individual with a business background to provide administrative support for Equipment Sales and Service. Tasks will include, but are not limited to ...

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Be Seen First

SALES AND SERVICE ADMINISTRATOR Seeking a dynamic individual with a business background to provide administrative support for Equipment Sales and Service. Tasks will include, but are not limited to ...

New

Dispatcher/CSR

Johnson City, TN · On-site

$18 - $20/hr

Customer Service Representative / Service Administrator Tri-City Air Conditioning - Johnson City, TN Pay: $18.00-$20.00 per hour Job Type: Full-Time | In-Person Tri-City Air Conditioning is looking ...

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Service Administrator information

See Tennessee salary details

$9

$22

$43

How much do service administrator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service administrator in Tennessee is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

What are popular job titles related to Service Administrator jobs in TN?

For Service Administrator jobs in TN, the most frequently searched job titles are:

Infographic showing various Service Administrator job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,048 per year, or $22.1 per hour.

Client Services Administrator - Franklin, TN

Advisor Talent Solutions

Franklin, TN

$50K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago


Job description

Client Service Administrator
Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you!
Our fastpaced and growing financial firm, Beacon Capital Management in (Franklin, TN) is seeking to add a Client Service Administrator to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business.

Job Description:
The purpose of this position is to work with Financial Advisor(s) to onboard new clients as well as service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery.
Key Skills:
  • Strong organizational skills
  • Excellent communication; written and verbal
  • Attention to detail and accuracy
  • Proactive management style and consistent follow-through

Minimum Requirements:
  • Associate degree preferred
  • Financial Industry experience required
  • 2+ years working alongside a Financial Advisor in a fast-paced office environment preferred
  • Series 65 (must be willing to obtain within 90 days)
  • Experience with MS Office Suite and the ability to learn new software quickly
  • CRM experience

Responsibilities:
This Client Service Administrator (CSA) will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include:
  • Receive incoming client service calls in a friendly manner
  • Complete each service request and resolve client issues
  • Complete and process all applications for business submitted by Advisor
  • Prepare client review summary for upcoming appointments
  • Maintain professional communication with clients and staff
  • Assist with client updates, reports, and mailings
  • Assist in setting client appointments
  • Work independently with Financial Advisor(s) and help other CSA’s as needed

Salary:
$50,000-$55,000
Benefits:
  • Health Insurance
  • PTO
  • 401K Match

Hours:
Monday-Thursday: 8:30 am -5:00 pm
Friday: 8:30 am – 4:00 pm
Presented by Advisor Employee Services
Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided https://aesplacement.com/. We are not a staffing firm but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!