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Service Administrator Jobs in Tennessee (NOW HIRING)

Service Support Coordinator

Piney Flats, TN ยท On-site

$17.25 - $21.75/hr

Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator Piney Flats, TN WMH Solutions is seeking ...

Service Support Coordinator

Chattanooga, TN ยท On-site

$18 - $23.25/hr

Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator WMH Solutions is seeking a Service ...

New

Service Support Coordinator

Piney Flats, TN ยท On-site

$18.50 - $24.25/hr

Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator Piney Flats, TN WMH Solutions is seeking ...

Customer Care Administrator

Nashville, TN ยท On-site

$17.25 - $23/hr

Provides customer care and general administrative services to the division Customer Care department. Performs routine assigned tasks through the use of basic office skills in conjunction with ...

Customer Care Administrator

Nashville, TN ยท On-site

$17.25 - $23/hr

Provides customer care and general administrative services to the division Customer Care department. Performs routine assigned tasks through the use of basic office skills in conjunction with ...

Customer Care Administrator

Nashville, TN

$17.25 - $23/hr

Provides customer care and general administrative services to the division Customer Care department. Performs routine assigned tasks through the use of basic office skills in conjunction with ...

Customer Care Administrator

Nashville, TN ยท On-site

$17.25 - $23/hr

Provides customer care and general administrative services to the division Customer Care department. Performs routine assigned tasks through the use of basic office skills in conjunction with ...

Report directly to the Warden/Facility Administrator or Health Service Administrator for daily clinical operations within the medical department * Manage and supervise daily nursing/clinical ...

Service Coordinator / Dispatcher

Chattanooga, TN ยท On-site

$17 - $21.50/hr

Service Administrator * Automotive Service Advisor * Fleet Coordinator * Maintenance Coordinator * Operations Coordinator * Customer Service Coordinator * Branch Administrator * Rental Coordinator

New

Report directly to the Warden/Facility Administrator or Health Service Administrator for daily clinical operations within the medical department * Manage and supervise daily nursing/clinical ...

Work closely with Service Administrators to maintain a high level of communication with regards to scheduling, Technician arrival times, repair progress, and completion of repair with the Customer.

Work closely with Service Administrators to maintain a high level of communication with regards to scheduling, Technician arrival times, repair progress, and completion of repair with the Customer.

$18 - $22.75/hr

Service Administrator * Automotive Service Advisor * Fleet Coordinator * Maintenance Coordinator * Operations Coordinator * Customer Service Coordinator * Branch Administrator * Rental Coordinator

New

Showing results 21-40

Service Administrator information

See Tennessee salary details

$9

$22

$43

How much do service administrator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service administrator in Tennessee is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

What are popular job titles related to Service Administrator jobs in TN?

For Service Administrator jobs in TN, the most frequently searched job titles are:

Infographic showing various Service Administrator job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,048 per year, or $22.1 per hour.

Service Support Coordinator

WMH

Piney Flats, TN โ€ข On-site

$17.25 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Description
Also Known As:
Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator
Piney Flats, TN


WMH Solutions is seeking a Service Support Coordinator to support our customers, technicians, and service department operations.
In this role, you'll serve as a critical link between customers, field technicians, parts personnel, and branch operations by coordinating service activity, managing work orders, supporting dispatch functions, and helping deliver an exceptional customer experience.
This opportunity is ideal for someone with experience in service coordination, dispatching, customer service, automotive service, heavy equipment, fleet operations, industrial equipment, construction equipment, or material handling.
If you enjoy solving problems, supporting people, staying organized, and helping a team succeed, we'd love to speak with you.
✔ Stable Monday-Friday schedule
✔ Opportunity to transition from the field into operations and leadership pathways
✔ Work closely with technicians, customers, and branch leadership
✔ Use your technical and service knowledge without spending every day in the field

✔ Career growth opportunities within a growing organization
✔ Join an industry-leading company with over 35 years of success
✔ Be part of a collaborative team where your contributions matter

What You'll Do

✔ Coordinate service calls and technician schedules
✔ Assist with technician dispatching and workload management
✔ Monitor work-in-progress (WIP) and service activity
✔ Ensure service work is completed efficiently and accurately
✔ Communicate scheduling updates to customers and technicians
✔ Serve as a primary point of contact for service-related inquiries
✔ Deliver outstanding customer service and follow-up
✔ Provide updates regarding repairs, maintenance, and service status
✔ Build strong relationships with customers and internal teams

✔ Open, manage, and close service work orders
✔ Maintain accurate service records and documentation

✔ Ensure labor, parts, and billing information is entered correctly

✔ Support warranty administration and service processing

✔ Ensure accurate service-writing procedures and documentation while supporting continuous process improvement initiatives
✔ Support rental and fleet administration activities

✔ Assist with shipping, receiving, and service documentation
✔ Generate service-related reports and operational metrics

✔ Maintain accurate customer and equipment records
✔ Work closely with technicians, service managers, parts personnel, and vendors
✔ Help improve service efficiency and customer satisfaction
✔ Support branch operations and departmental initiatives

We encourage applications from candidates with experience as:
• Service Coordinator
• Service Dispatcher

• Service Writer

• Service Administrator

• Automotive Service Advisor

• Fleet Coordinator

• Maintenance Coordinator
• Rental Coordinator
• Customer Service Representative
• Operations Coordinator
• Heavy Equipment Support Specialist
• Parts Coordinator

• Branch Administrator

• Service Manager
• Lead Technician looking to transition into a support role

Qualifications
✔ High School Diploma or GED
✔ 2+ years of experience in service coordination, dispatching, customer service, administration, operations support, or related fields
✔ Strong organizational and multitasking skills
✔ Excellent verbal and written communication skills
✔ Strong attention to detail and follow-through
✔ Ability to prioritize multiple tasks in a fast-paced environment
✔ Proficiency with Microsoft Office and computer systems
✔ Forklift industry experience
✔ Material handling experience
✔ Heavy equipment experience
✔ Construction equipment experience
✔ Automotive service experience
✔ Fleet management experience
✔ Service management software experience

For more than 35 years, WMH Solutions has helped businesses move products, improve operations, and maximize productivity.
Today, we're one of the Southeast's leading material handling providers with 11 locations across North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabama.
As the exclusive Linde Material Handling partner across much of our footprint, we're helping customers leverage the latest advancements in equipment, automation, fleet management, and warehouse technology.
At WMH, we don't just fill positions—we develop careers.
We invest in training, mentorship, leadership development, and internal advancement because we believe our people are our greatest competitive advantage.

What We Offer
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability Coverage 
  • Competitive Compensation
  • 401(k) with Company Match
  • Profit Sharing Opportunities
  • Paid Time Off
  • Paid Holidays
  • Internal Promotion Opportunities
  • Leadership Development Programs
  • Technical Training
  • Professional Development
  •  Mentorship & Career Growth 
  • Cell Phone Allowance
  • Employee Recognition Programs
  • Team-Oriented Culture
  • Long-Term Career Stability
  • Growing Organization with Advancement Opportunities 

The people who thrive at WMH are organized, dependable, customer-focused, and committed to helping their team succeed.
  • They enjoy solving problems.
  • They communicate effectively.
  • They take ownership.
  • They embrace continuous improvement.
And they want to build a long-term career with a company that's growing and investing in its people.
At WMH, we're committed to developing people—not just filling positions.
If you're looking for an opportunity where your experience is valued, your contributions matter, and your career can continue growing, we'd love to hear from you.