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Service Administrator Jobs in Texas (NOW HIRING)

Doggett

Service Administrator

Longview, TX · On-site

Service Administrator Classification Non-Exempt Job Summary This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Doggett John Deere

Service Administrator

Longview, TX · On-site

Service Administrator Classification Non-Exempt Job Summary This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Doggett

Service Administrator - Writer

Pharr, TX · On-site

Service Administrator Classification Non-Exempt Job Summary This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

SolutionWorks

Service Administrator

Carrollton, TX · On-site

Description The Service Administrator serves as the primary administrative support role for the service center, coordinating customer communication, insurance claim processing, parts management, and ...

Bottom Line Equipment

Service Administrator

Aledo, TX · On-site

Family Owned- 20 years in business operating in Texas & Louisiana The Service Administrator provides office services by implementing administrative systems, procedures, and policies, and monitoring ...

JF Group

Service Administrator

San Antonio, TX · On-site

The role of the Service Administrator is to support the Regional Service Director and Service Manager Staff with day-to-day administrative duties such as data analytics, software reporting, time card ...

JF Group

Service Administrator

San Antonio, TX · On-site

The role of the Service Administrator is to support the Regional Service Director and Service Manager Staff with day-to-day administrative duties such as data analytics, software reporting, time card ...

SolutionWorks

Service Administrator

Carrollton, TX · On-site

The Service Administrator serves as the primary administrative support role for the service center, coordinating customer communication, insurance claim processing, parts management, and repair ...

Bottom Line Equipment

Service Administrator

Aledo, TX · On-site

Family Owned- 20 years in business operating in Texas & Louisiana The Service Administrator provides office services by implementing administrative systems, procedures, and policies, and monitoring ...

Richemont

Customer Service Administrator

Fort Worth, TX · On-site

$17 - $22.75/hr

Customer Service Administrator - Richemont | Fort Worth, TX Role Overview The Customer Service Administrator is responsible for the overall registration of time pieces, jewelry, and premium ...

Richemont

Customer Service Administrator

Fort Worth, TX · On-site

$17 - $22.75/hr

Customer Service Administrator - Richemont | Fort Worth, TX Role Overview The Customer Service Administrator is responsible for the overall registration of time pieces, jewelry, and premium ...

EQUIPMENT DEPOT MASTER

SERVICE ADMINISTRATOR

Laredo, TX · On-site

POSITION SUMMARY This position will provide assistance to the service department's day-to-day functions performing clerical duties. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform ...

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Service Administrator information

See Texas salary details

$9

$22

$44

How much do service administrator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service administrator in Texas is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

More about Service Administrator jobs

What cities in Texas are hiring for Service Administrator jobs?

Cities in Texas with the most Service Administrator job openings:

What are popular job titles related to Service Administrator jobs in TX?

For Service Administrator jobs in TX, the most frequently searched job titles are:

Service Administrator jobs near you
Infographic showing various Service Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,268 per year, or $22.7 per hour.

Service Administrator

Doggett

Longview, TX • On-site

Full-time

Re-posted 12 days ago

Job description

Service Administrator
Classification
Non-Exempt
Job Summary
This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
  • Must work with all departments to build an efficient and effective service team
  • Keep customer satisfaction to its highest possible level, with accurate pricing, prompt, and quality invoicing
  • Maintain consistency in regards to flat rates, proper documentation, orderly flow of internal paperwork and prompt work order invoicing (< 5 days from last day of labor on all work orders)
  • Keep the customer informed of the progress on his/her machine, (before, during, and after)
  • Must be able to perform all of the functions of the field service manager, and perform all other functions as requested by service manager.
  • Coordinate all functions related to field service support and the development of all field technicians
  • Support the overall objectives of the service department as a group
  • Maintain customer satisfaction through best in class customer communication.
  • Receive/ Process work orders ensuring accuracy when the repairs are complete
  • Ensure all work orders are closed within five days of last activity
  • Enter all work order notes, ensuring proper grammar, punctuation, and overall clarity
  • Adjust travel time as needed according to job/customer requirements
  • Adjust labor repair time to match marketing service time (MST)
  • Review daily DDC report to ensure no over sights
  • Dispatch and schedule technicians - when required
  • Set up work orders when CSA's are not available, as well as, internal departments request for field repair - when required
  • Communicate with technicians on jobs as needed for accurate job closings
  • Verify warranty coverage at the time of closing to ensure we are maximizing coverage for the customer.
  • Work with outside vendors as needed: (glass installs, some cylinder rebuilds, radiator repairs, etc.) Make sure invoices are provided for PO process
  • Keep current on new systems, technology, and advancements in the industry
  • Continual learning through John Deere University per the provided learning plan completed by service manager
  • Keep current on DOT regulations and requirements for service trucks as well as environmental compliance.
  • Stay current on present and past product improvement bulletins initiated by Deere to ensure dealer compliance.

Qualifications
  • High School Diploma or GED
  • Competent working knowledge of all Deere programs
  • No personal distractions and/or interactions during scheduled working hours
  • Technical knowledge and aptitude preferred
  • Ability to communicate effectively verbally and in writing
  • Intermediate user of Excel, Word and Outlook
  • Must be self motivated and a self starter
  • Ability to work well with internal and external customers
  • Must be able to accomplish all requirements with minimal supervision

Typical Physical Activity
A portion of every day will be spent indoor/outdoor, walking, stooping and bending, climbing on and off machines. Occasional lifting up to 50 pounds. Proper PPE is required when entering shop work area
Travel
Must be able to travel with overnight stays as required
The Service Administrator must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer

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