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Service Administrator Jobs in Washington (NOW HIRING)

Samprasoft

Service Now Admin

Mclean, VA · On-site

ServiceNow Admin Duration: 12+ Months Location: Richmond, VA, Plano, TX, McLean, VA JD: * Looking for ServiceNow platform administrators, not developers. * Managing ServiceNow platform. * Working ...

Leidos

ITSM Administrator

Suitland, MD · On-site

$73K - $132K/yr

ITSM Administrator Location: Suitland, MD Clearance: Active TS/SCI Leidos is seeking an ITSM ... IT Service Management platform, helping ensure the systems and processes supporting mission ...

New

EagleBank

Corporate Services Administrator

Bethesda, MD · On-site

$26.94 - $40.41/hr

Corporate Services Administrator Location : Location US-MD-Bethesda ID 2026-2310 Location : Address ... Employee involvement is fostered through resource groups, mentorship programs, community service ...

EagleBank

Corporate Services Administrator

Bethesda, MD · On-site

$26.94 - $40.41/hr

Employee involvement is fostered through resource groups, mentorship programs, community service ... Responsibilities The Corporate Services Administrator provides administrative and direct functional ...

EagleBank

Corporate Services Administrator

Bethesda, MD · On-site

$26.94 - $40.41/hr

Employee involvement is fostered through resource groups, mentorship programs, community service ... Responsibilities The Corporate Services Administrator provides administrative and direct functional ...

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Service Administrator information

See Washington salary details

$11

$27

$54

How much do service administrator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service administrator in Washington is $27.63, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

More about Service Administrator jobs

What cities in Washington are hiring for Service Administrator jobs?

Cities in Washington with the most Service Administrator job openings:

What are popular job titles related to Service Administrator jobs in WA?

For Service Administrator jobs in WA, the most frequently searched job titles are:

Service Administrator jobs near you
Infographic showing various Service Administrator job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,463 per year, or $27.6 per hour.

Client Service Administrator / Associate

Lift Business Resources

Reston, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

About the Opportunity

Lift Business Resources is partnering with a well-established financial planning firm in Reston, VA to hire a Client Service Administrator. This is a direct hire, in-person opportunity to join a growing, client-focused wealth management team.

Company Overview

Our client is focused on professionalizing and simplifying the financial planning and wealth-building process. They specialize in helping individuals and families, technology professionals, and government contractors navigate unique financial challenges.

Their mission is to provide trusted guidance and actionable strategies, free of inherent conflicts of interest, to help clients pursue their version of financial success.

Position Overview

The Client Service Administrator is a critical, in-person support role responsible for maintaining client files, preparing reports, facilitating client communications, scheduling meetings, and resolving client service inquiries.

This is an entry to mid-level, task-oriented administrative role that plays an important part in supporting the advisory team and delivering a seamless client experience.

Work Environment
  • In-office role based in Reston, VA
  • Business casual environment on most days
  • Business formal attire required when clients are present
What They’re Looking For

Our client is seeking a collaborative, detail-oriented professional who is committed to delivering a high-quality client experience. The ideal candidate thrives in a fast-paced environment, is highly organized, client-focused, and team-oriented, and brings a mindset of continuous improvement.

Key Responsibilities
  • Manage and maintain organized physical and electronic client files with accuracy and attention to detail
  • Prepare and distribute client reports, including performance and financial documents
  • Facilitate client communications to gather and provide updated information
  • Schedule meetings and coordinate calendars for advisors and clients
  • Troubleshoot and resolve client service inquiries and issues
  • Provide day-to-day administrative support to the advisory team
  • Maintain accurate, up-to-date knowledge of client accounts and statuses
  • Stay current on relevant technology platforms and internal systems
  • Collaborate with other Client Service Administrators/Associates and CERTIFIED FINANCIAL PLANNER™ professionals
Minimum Qualifications
  • Bachelor’s degree required
  • 1–3 years of experience in client service or administrative roles, preferably within financial services
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Ability to maintain strict confidentiality with sensitive client information
  • Demonstrated commitment to delivering exceptional client service
Preferred Qualifications
  • Experience within a financial services firm or with trust, estate, or legal administration
  • SIE, Series 7, or Series 66 licenses preferred
Compensation & Benefits
  • Annual salary range: $55,000 – $66,000
  • Full medical, dental, and vision coverage
  • Retirement benefits
  • Professional development opportunities
  • Occasional evening availability required (once or twice per month)

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