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Senior Support Engineer Jobs in Michigan (NOW HIRING)

Lear Corporation

Senior Connector Engineer

Southfield, MI

$96K - $132K/yr

Support various manufacturing plants * Service manual development * DOE with prototyping The Hour-by-Hour Task Breakdown with percentages: * 40% Managing the development of 2D and 3D * 10% Data ...

Lear Corporation

Senior Connector Engineer

Southfield, MI · On-site

$96K - $132K/yr

Support various manufacturing plants * Service manual development * DOE with prototyping The Hour-by-Hour Task Breakdown with percentages: * 40% Managing the development of 2D and 3D * 10% Data ...

Roush

Senior Mechanical Design Engineer

Allen Park, MI · Hybrid

$82K - $113K/yr

The Senior Mechanical Design Engineer is a broad role that requires working on a variety of ... Leverage CAD models to support engineering analysis, prototyping, testing, and supplier ...

ROUSH

Senior Mechanical Design Engineer

Allen Park, MI · On-site

$82K - $113K/yr

The Senior Mechanical Design Engineer is a broad role that requires working on a variety of ... Leverage CAD models to support engineering analysis, prototyping, testing, and supplier ...

ROUSH

Senior Mechanical Design Engineer

Allen Park, MI · On-site

$82K - $113K/yr

The Senior Mechanical Design Engineer is a broad role that requires working on a variety of ... Leverage CAD models to support engineering analysis, prototyping, testing, and supplier ...

Doeren Mayhew

Senior Software Engineer

Troy, MI · On-site

$114K - $151K/yr

They are seeking a Senior Software Engineer to act as a client-facing full stack engineer ... Mentor and support engineers across a global team, providing guidance through code reviews ...

Doeren Mayhew

Senior Software Engineer

Troy, MI

$114K - $151K/yr

Senior Software Engineer Doeren Mayhew is the 37th largest U.S. tax, assurance and advisory firm ... Mentor and support engineers across a global team, providing guidance through code reviews ...

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Senior Support Engineer information

See Michigan salary details

$19.6K

$90K

$138.6K

How much do senior support engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for senior support engineer in Michigan is $90,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer, and why are they important?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a Senior Support Engineer do?

A Senior Support Engineer is responsible for providing advanced technical support and troubleshooting for complex customer issues. They analyze problems, identify root causes, and work closely with engineering and product teams to resolve technical challenges. Senior Support Engineers often mentor junior staff, create documentation, and help improve support processes. Their role ensures that customers receive timely and effective solutions to technical problems, contributing to overall customer satisfaction.

How does a Senior Support Engineer typically balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Michigan? For Senior Support Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Michigan look for? The top searched job categories for Senior Support Engineer jobs in Michigan are:
What cities in Michigan are hiring for Senior Support Engineer jobs? Cities in Michigan with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in MI? For Senior Support Engineer jobs in MI, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Senior Connector Engineer

Senior Connector Engineer

Lear Corporation

Southfield, MI

$96K - $132K/yr

Other

Posted 16 days ago

Lear Corporation rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

105th of 139 rated electronics manufacturers

Job description

Lear For You

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we're named one of the World's Most Admired Companies.

They're the secret to our success-empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

SENIOR CONNECTOR ENGINEER - CONNECTION SYSTEMS

SOUTHFIELD, MICHIGAN

Reporting to the Manager of Product Development, the Senior Connector Development Engineer will be responsible for managing the 3D model development along with 2D print development and library release of connector systems.

Leads the engineering activity for assigned programs to ensure that products meet customer and company specifications and that program milestones are achieved. Responsible for coordinating and monitoring the engineering process and for providing direction as required. Will typically be responsible for managing or leading a group of support engineers.

Responsibilities

Work includes, but not limited to:

  • Create 3D CAD proposals
  • Preparing DFMEAs
  • Select materials, managing the FEA and making design changes, drawings and stack-ups
  • Support various manufacturing plants
  • Service manual development
  • DOE with prototyping

The Hour-by-Hour Task Breakdown with percentages:

  • 40% Managing the development of 2D and 3D
  • 10% Data management
  • 30% Interaction/processing information
  • 20% Meetings and reporting                                                                                                               
Skills
Education Requirements

Qualifications:

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a related technical field

Experience Requirements

Qualifications:

  • Experience with connection system product development, including design attributes and industry standards and specifications
  • Ability to use CATIA, Solidworks or UG
  • Knowledge of part design for progressive die and injection molding
  • Having seen successful launch of at least 1 or 2 connector products
  • Perform or support customer and Internal drawing releases                                                                                                                                            
  • Self-motivated communicator
  • Able to work within a diverse global team with varying levels of experience.
  • Lead a team of designers and lab technicians to the desired project design goals.
  • Able to follow APQP processes for project documentation
                                                                                                                                         

 Bonus:     

  • Familiar with EMI shielding
  • Run mechanical simulations with CATIA, Solidworks or NX
  • Experience with benchmarking
  • Experience with FEA simulation.
Certifications / Licenses
Equal Opportunity Employer

Lear Corporation is committed to fair, meritbased employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

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