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Senior Support Engineer Jobs in Michigan (NOW HIRING)

Tata Consultancy Service Limited

Senior Engineer

Novi, MI · On-site

$110K - $125K/yr

Product Lifecycle Management Support Must Have Technical/Functional Skills • Hands-on expertise in Engineering BOM (EBOM) creation, maintenance, and release management • Experience in Engineering ...

Tata Consultancy Service Limited

Senior Engineer

Novi, MI · On-site

$110K - $125K/yr

Product Lifecycle Management Support Must Have Technical/Functional Skills • Hands-on expertise in Engineering BOM (EBOM) creation, maintenance, and release management • Experience in Engineering ...

LEAR CORPORATION

Senior Wiring Engineer

Southfield, MI · On-site

$120 - $180/hr

Senior Core Wiring Engineer - Terminals and Connectors Location: Southfield, MI, US, 48033 Position ... Provide global engineering support for connector-related topics across multiple programs and ...

NSK Corporation

Test Engineer A/Sr

Ann Arbor, MI · On-site

Test Engineer A/Sr - NSK Corporation The Company NSK is a global manufacturer of ball and roller ... Support continuous improvement of testing methods and processes. Test Tooling & Fixture Design

Venteon

Senior Electrical Engineer

Canton, MI · On-site

$99K - $129K/yr

Senior Electrical Engineer - Canton, MI Minimum 5 years of experience as a Senior Electrical ... Support the lead designer in the development of industrial power distribution systems * Research ...

NSK Corporation

Test Engineer A/Sr

Ann Arbor, MI · On-site

Test Engineer A/Sr - NSK Corporation The Company NSK is a global manufacturer of ball and roller ... Support continuous improvement of testing methods and processes. Test Tooling & Fixture Design

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Michigan

Senior Support Engineer information

See Michigan salary details

$19.6K

$90K

$138.6K

How much do senior support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior support engineer in Michigan is $90,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $108,500.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

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What job categories do people searching Senior Support Engineer jobs in Michigan look for?

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Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $90,004 per year, or $43.3 per hour.

Senior Systems Engineer

CACI International, Inc.

Ypsilanti, MI • On-site

$120K - $264K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Job Title: Senior Systems Engineer
Job Category: Engineering
Time Type: Full time
Minimum Clearance Required to Start: Top Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
The Opportunity:
CACI/Space's Radar and Sensor Technologies group is seeking a senior systems engineer to support one of our primary programs working with the US Government to understand and define requirements for our software staff. In this position, you will be at the forefront of developing the systems that keep our nation safe and work in space emerging technology. This position will work with our team on adapting our architecture to the program requirements, creating a testing approach, and interacting across our program teams to ensure clear understanding during the software development cycle. The position is based in Ypsilanti, Michigan. This work requires candidates to be a US citizen holding a Top Secret/SCI Clearance with Polygraph.
Responsibilities:
  • Take algorithm definitions and prototypes and convert them into robust software applications. Collaborate with radar/electro-optical and research scientist experts to solve issues and iterate to improve image product quality.
  • Provide systems engineering and enterprise architecture support to USG customers.
  • Work with software engineers to translate signals and architecture into working code.
  • Develop standard and repeatable processes, as appropriate, to support development and integration of new and emerging capabilities.
  • Support engineering review boards.
  • Troubleshoot and resolve technical issues in a timely and effective manner.

Qualifications:
Required:
  • US citizenship with a current/active Top Secret /SCI clearance with Polygraph.
  • Work full-time on-site.
  • Bachelor's degree in a technical discipline. In lieu of a degree, four years of experience may be substituted.
  • 10+ years of experience performing all/most aspects of the system engineering and/or software development.
  • Knowledge of signal processing.
  • Scrum/Agile Development knowledge and experience with Jira.

Desired:
  • Experience with software and system development projects using model bases system engineering.
  • Experience working with AWS and Microsoft Office.
  • Worked on a team using Agile or SAFe development processes.
  • Programming experience
  • Experience writing software implementing algorithms.
  • Desire to learn new technologies.

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$120,300 - $264,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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