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Senior Operations Analyst Jobs in Indiana (NOW HIRING)

DPDHL

Sr Site Financial Analyst

Whiteland, IN · On-site

$70K - $115K/yr

The Sr Operational Business Analyst role has a national salary range of $70,000 - $115,000. For roles within California the range is $70,304 - $115,000 and Washington is $80,169 - $115,000. DHL ...

DHL

Sr Site Financial Analyst

Whiteland, IN · On-site

$70K - $115K/yr

The Sr Operational Business Analyst role has a national salary range of $70,000 - $115,000. For roles within California the range is $70,304 - $115,000 and Washington is $80,169 - $115,000. DHL ...

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All JobsOperations Analyst JobsSenior Operations Analyst JobsSenior Operations Analyst Jobs in Indiana

Senior Operations Analyst information

See Indiana salary details

$39K

$90.7K

$125.1K

How much do senior operations analyst jobs pay per year?

As of Jul 13, 2026, the average yearly pay for senior operations analyst in Indiana is $90,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $104,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Operations Analyst, and why are they important?

To thrive as a Senior Operations Analyst, you need strong analytical abilities, process optimization expertise, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau or Power BI, as well as experience with ERP systems, is typically expected. Exceptional problem-solving, communication, and stakeholder management skills help you drive operational improvements and foster collaboration. These skills and qualities are crucial for identifying inefficiencies, supporting data-driven decision-making, and ensuring smooth organizational operations.

What does a Senior Operations Analyst do?

A Senior Operations Analyst is responsible for analyzing and improving organizational processes to enhance efficiency and productivity. They collect and interpret data related to business operations, identify trends and areas for improvement, and recommend actionable solutions. Senior Operations Analysts often collaborate with various departments to implement process improvements, optimize resource allocation, and support strategic decision-making. Their expertise helps organizations streamline operations, reduce costs, and achieve business goals.

What are some common challenges faced by Senior Operations Analysts, and how can they be addressed?

Senior Operations Analysts often encounter challenges such as managing large datasets, navigating cross-departmental communication, and balancing multiple high-priority projects simultaneously. To address these, it's helpful to develop strong data management skills, use collaborative tools for effective communication, and adopt project management techniques to prioritize tasks. Building strong relationships with stakeholders and staying current with industry best practices also play a key role in overcoming these challenges.
What are the most commonly searched types of Operations Analyst jobs in Indiana? The most popular types of Operations Analyst jobs in Indiana are:
What are popular job titles related to Senior Operations Analyst jobs in Indiana? For Senior Operations Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Senior Operations Analyst jobs in Indiana look for? The top searched job categories for Senior Operations Analyst jobs in Indiana are:
What cities in Indiana are hiring for Senior Operations Analyst jobs? Cities in Indiana with the most Senior Operations Analyst job openings:
What are popular job titles related to Senior Operations Analyst jobs in IN? For Senior Operations Analyst jobs in IN, the most frequently searched job titles are:
Senior Operations Analyst jobs near you
Infographic showing various Senior Operations Analyst job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $90,730 per year, or $43.6 per hour.

Lead Business Operations Analyst (On-Site)

Neumo

Fort Wayne, IN • On-site

Full-time

Re-posted 20 days ago

Job description

Job Summary:

As the Lead Business Operations Analyst you will support the daily operational health of the Fulfillment population by identifying areas for improvement and implementing solutions to enhance performance. This role serves as a critical point of contact for all Fulfillment operational concerns, ensuring seamless coordination and timely updates.


Duties and Responsibilities:

Operations & Fulfillment Management Functions

  • Oversee fulfillment and field service operations, ensuring compliance with company policies and SLAs
  • Direct workflow prioritization and escalation procedures for complex issues
  • Evaluate field service performance and make recommendations for procedural and system improvements
  • Coordinate with multiple departments to align operational strategies with business objectives
  • Manage stakeholder relationships and serve as primary liaison for cross-functional operational initiatives
  • Maximizing software up time and resolving out-of-service and offline issues
  • Providing leadership and support to Fulfillment operations staff
  • Providing leadership and support to delivery, platform and support teams
  • Providing field service support
  • Monitoring and analyzing cases to identify trends and inefficiencies


Fulfillment Performance Management

  • Design and maintain centralized fulfillment data systems and reporting infrastructure
  • Establish data governance standards and determine accessibility parameters for internal stakeholders
  • Monitor and analyze transaction performance, volume, and inventory metrics; interpret data to inform strategic decisions
  • Assess SLA compliance and implement corrective action plans for breaches; oversee ticket resolution strategies
  • Make independent recommendations for process changes based on reports and data analysis
  • Present findings and strategic recommendations to senior leadership


Inventory Planning & Forecasting

  • Develop inventory forecasting models and methodologies in collaboration with field operations and inventory management teams
  • Analyze transactional trends to inform strategic inventory planning and resource allocation decisions
  • Manage various projects and their respective installation requirements; develop installation guide and manuals
  • Use professional judgment to balance competing operational priorities and resource constraints


Process Improvement & Operational Excellence

  • Identify, evaluate, and direct implementation of efficiency improvements across fulfillment, software delivery, and logistics functions
  • Develop enhanced processes that align with business strategy and customer requirements
  • Evaluate current procedures and recommend substantial process redesigns
  • Assess software and system capabilities; recommend upgrades, fixes, or procedural modifications based on operational needs


Quality Assurance & Delivery Oversight

  • Direct software acceptance and quality assurance functions prior to end-user delivery
  • Recommend QA standards and procedures; oversee implementation and compliance
  • Review and evaluate field service reports; determine necessity and scope of improvements or upgrades


Stakeholder Engagement & Coordination

  • Serve as strategic liaison between departments, external partners, and senior leadership
  • Communicate complex operational plans to diverse stakeholders; ensure alignment on priorities and timelines
  • Coordinate product additions, system changes, and major improvements across multiple departments
  • Build and maintain strategic relationships with internal teams and external partners to support operational goals



Education and Experience:

  • 4+ years of experience in operations management, managing day-to-day activities effectively.
  • Experience in building reports and analyzing data to make informed decisions.


Knowledge, Skills and Abilities:

  • Strong collaboration skills, with the ability to build and maintain relationships with internal partners, including but not limited to (Customer Care, Field Services, HIT, Fulfillment Business Unit, IT, Inventory and accounting).
  • Excellent written and verbal communication skills.
  • Ability to prioritize tasks independently and manage workload with minimal supervision.
  • Proactive, self-starter mindset with a problem-solving approach.
  • Proficiency in Microsoft Excel (intermediate level).
  • Familiarity with Salesforce (intermediate level).


Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.
  • Employee will be required to travel on occasion as needed.
  • Employee will be required to visit manufacturing facilities with substantial noise levels.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.
  • Occasional Heavy lifting (over 50lbs).


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.