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60 Neumo Jobs Hiring Near You

Neumo

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

The Neumo Customer Care Call Center provides 24/7 assistance to its customers across the United States and Canada. As a Customer Care Associate, you will serve as a direct point of contact for ...

Neumo

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

The Neumo Customer Care Call Center provides 24/7 assistance to its customers across the United States and Canada. As a Customer Care Associate, you will serve as a direct point of contact for ...

Neumo

GTM FP&A Senior Manager (On-Site)

Centreville, VA · On-site

$110 - $160/hr

Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government ...

Neumo

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

The Neumo Customer Care Call Center provides 24/7 assistance to its customers across the United States and Canada. As a Customer Care Associate, you will serve as a direct point of contact for ...

Neumo

Fulfillment Machine Operator (On-Site)

Fort Wayne, IN · On-site

$16.75 - $20/hr

Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government ...

Neumo

Help Desk Manager

Birmingham, AL · On-site

Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government ...

Neumo

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

The Neumo Customer Care Call Center provides 24/7 assistance to its customers across the United States and Canada. As a Customer Care Associate, you will serve as a direct point of contact for ...

Neumo

Document Processing Associate (On-Site)

Chicago, IL · On-site

$16 - $18/hr

At Neumo, we partner with local governments to ensure important documents are safely archived and accessible for future generations. This position involves on‑site document scanning, operating ...

Neumo

Help Desk Manager

Birmingham, AL · On-site

Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government ...

Neumo

Director-Audit (On-Site)

Houston, TX · On-site

Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four ...

Neumo

Facilities Coordinator

Fort Wayne, IN · On-site

Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four ...

Neumo

FileLocal Call Representative (On-Site)

Birmingham, AL · On-site

$15 - $18.75/hr

Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four ...

Neumo

Auditor

Birmingham, AL · On-site

Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government ...

Neumo Group LLC.

Customer Success Manager (Remote)

At Neumo, we love our customers and our team's mission is to reach #Quest4Zero each and every quarter: ZERO churn, ZERO lost, and ZERO slipped renewals. Duties and Responsibilities: * Lead designated ...

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Infographic showing various job openings at Neumo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Care Specialist (On-Site)

Neumo

Fort Wayne, IN • On-site

$16.75 - $22.25/hr

Full-time

Re-posted 23 days ago

Job description

Job Summary: 

The Neumo Customer Care Call Center provides 24/7 assistance to its customers across the United States and Canada. As a Customer Care Associate, you will serve as a direct point of contact for customers to ensure their inquiries and concerns are resolved fairly and effectively. You will demonstrate ownership by instilling confidence through clear, professional communication and timely issue resolution. 

 
Duties and Responsibilities: 

  • Answers inquiries from customers about services and programs offered by Neumo
  • Explain processes and procedures for loading, and changing material associated with various self-service terminals
  • Performs research to respond to customer inquiries
  • Provides accurate timely information meeting the customer’s needs through problem resolution
  • Escalates customer issues or concerns to next level support and/or management as appropriate
  • Maintains customer confidentiality while complying with privacy regulations
  • Professional and solution oriented
  • Learn, retain, and apply information about programs and services
  • Comprehension of virtual assistance
  • Remotely access equipment to troubleshoot and resolve hardware and software issues
  • Dispatch field technicians
  • Perform other duties as assigned

 

Education and Experience: 

  • Minimum of a High School diploma/GED or Associate’s Degree in lieu of required experience
  • 1-3 years of experience, preferably in a customer care setting

 
Knowledge, Skills and Abilities: 

  • Strong verbal and written communication skills
  • Ability to multi-task and navigate through multiple systems
  • Ability to work with others in a team environment
  • Demonstrates the ability to use sound judgement and discretion regarding confidential information
  • Demonstrates ability to work in a fast-paced environment
  • Demonstrates strong interpersonal skills with a collaborative style
     

Work Environment: 

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.

 
 Physical Demands: 

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.


Neumo Summary: 

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. 

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization.  And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. 

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age. 

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