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Senior Field Service Engineer Jobs (NOW HIRING)

Quantum-Si

Senior Field Service Engineer

San Diego, CA · On-site

$135K - $155K/yr

Quantum-Si is seeking a highly skilled and motivated Senior Field Service Engineer to play a critical role in scaling our global service organization. This individual will combine hands-on field ...

Neocis, Inc.

Senior Field Service Engineer

Los Angeles, CA · On-site

$75K - $130K/yr

Senior Field Service Engineer The Field Service Engineer is responsible for key activities in system installations, upgrades, and maintenance. This position will have the opportunity to work with ...

Hybrid Hire

Senior Field Service Engineer

Portland, OR

$34 - $38/hr

About the Role Silent Storm Elite (SSE) is seeking a highly skilled Senior Field Service Engineer to lead both scheduled preventative maintenance and reactive break/fix repairs on enterprise-level ...

Synnex

Senior Field Service Engineer

Roseville, CA

$70K - $85K/yr

The average compensation for this role is $70,000 - $85,000.00 As a Senior Field Service Engineer at TD SYNNEX, you'll be the primary technical resource for our clients' on-site hardware, software ...

Synnex

Senior Field Service Engineer

Tracy, CA

$70K - $85K/yr

The average compensation for this role is $70,000 - $85,000.00 As a Senior Field Service Engineer at TD SYNNEX, you'll be the primary technical resource for our clients' on-site hardware, software ...

Synnex

Senior Field Service Engineer

South Bend, IN

As a Senior Field Service Engineer at TD SYNNEX, you'll be the primary technical resource for our clients' on-site hardware, software, and network needs. You'll apply your deep technical expertise to ...

TD SYNNEX

Senior Field Service Engineer

South Bend, IN · On-site

As a Senior Field Service Engineer at TD SYNNEX, you'll be the primary technical resource for our clients' on-site hardware, software, and network needs. You'll apply your deep technical expertise to ...

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How much do senior field service engineer jobs pay per year?

As of Jun 7, 2026, the average yearly pay for senior field service engineer in the United States is $92,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $109,000.00 per year, depending on experience, location, and employer.

How does a Senior Field Service Engineer typically collaborate with clients and internal teams during complex technical projects?

Senior Field Service Engineers often serve as the primary point of contact between clients and their company’s technical teams. They are responsible for managing onsite installations, troubleshooting, and maintenance, while also relaying client feedback and requirements to engineering or product teams. Effective communication and coordination are essential, as these engineers frequently work alongside project managers, sales engineers, and customer support to ensure project success. Building strong client relationships and providing technical guidance is a key part of their role, especially when addressing unexpected issues in the field.

What is the difference between Senior Field Service Engineer vs Field Service Engineer?

AspectSenior Field Service EngineerField Service Engineer
CredentialsTypically requires more experience, advanced certifications, and sometimes specialized trainingEntry to mid-level certifications, less experience required
Work EnvironmentMore complex service tasks, troubleshooting, and customer trainingBasic installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, telecommunications, and medical equipmentCommon across similar industries, often as entry-level or mid-level roles

The main difference between a Senior Field Service Engineer and a Field Service Engineer lies in experience, complexity of tasks, and certifications. Senior roles involve more advanced troubleshooting, customer training, and often require more specialized skills. Both roles are vital in industries like manufacturing, telecommunications, and medical equipment, but the senior position typically demands a higher level of expertise and responsibility.

What engineers make $500,000 a year?

Senior Field Service Engineers in specialized industries such as aerospace, oil and gas, or high-end manufacturing can earn $500,000 or more annually, especially with extensive experience, certifications, and overtime. High compensation often includes base salary, bonuses, and profit sharing, and these roles typically require advanced technical skills and on-site problem-solving in complex environments.

What does a Senior Field Service Engineer do?

A Senior Field Service Engineer is responsible for installing, maintaining, and repairing complex equipment and systems at customer sites. They often work with highly technical machinery, such as industrial automation systems, medical devices, or telecommunications equipment. In addition to hands-on technical work, they provide expert troubleshooting, train customers or junior engineers, and ensure that equipment operates according to manufacturer standards. Their role may also include documenting service activities and recommending system upgrades to improve reliability and performance.

What are the key skills and qualifications needed to thrive as a Senior Field Service Engineer, and why are they important?

To thrive as a Senior Field Service Engineer, you need advanced troubleshooting, mechanical and electrical expertise, and typically a degree in engineering or a related field. Familiarity with diagnostic tools, specialized maintenance software, and certifications such as CompTIA or OEM-specific credentials are commonly required. Excellent problem-solving abilities, customer service skills, and effective communication make someone stand out in this position. These skills ensure prompt and reliable equipment servicing, minimize downtime, and foster strong client relationships.
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Senior Field Service Engineer jobs near you
Infographic showing various Senior Field Service Engineer job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 12% Part Time, and 20% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $92,966 per year, or $44.7 per hour.
Senior Field Service Engineer

Senior Field Service Engineer

Quantum-Si

San Diego, CA • On-site

$135K - $155K/yr

Full-time

Medical, Vision, Life

Posted 15 days ago

Job description

Quantum-Si is seeking a highly skilled and motivated Senior Field Service Engineer to play a critical role in scaling our global service organization. This individual will combine hands-on field support with the development of service processes, infrastructure, and best practices to support a growing installed base of advanced life science instrumentation. The ideal candidate is both technically strong and operationally minded, capable of resolving complex issues in the field while helping build the foundation for a world-class service organization.
Key Responsibilities:
Field Service Execution
  • Install, maintain, troubleshoot, and repair advanced life science instrumentation in customer laboratories
  • Perform preventative maintenance, calibrations, upgrades, and system validations
  • Support instrument relocations and ensure systems meet operational specifications

Customer Support and Escalation Management
  • Diagnose and resolve complex hardware, software, and system integration issues
  • Serve as a technical escalation point for critical customer issues
  • Collaborate with internal engineering and support teams to drive rapid resolution

Service Infrastructure Development
  • Develop and refine service procedures, manuals, and troubleshooting protocols
  • Partner with product management and commercial leadership to define service contract offerings
  • Help establish global service models including training programs, parts strategies, and depot operations
  • Contribute to the development of service documentation including IFUs,manuals,knowledge base articles, FAQs and training videos

Cross-Functional Collaboration
  • Partner with R&D to identify failure trends and drive product improvements
  • Support Sales and Field Applications teams with pre- and post-sales activities
  • Provide feedback from the field to inform product design, usability, and reliability

Operational Excellence
  • Document all service activities in CRM or case management systems
  • Track and report key service metrics including uptime, response time, and resolution performance
  • Manage multiple service cases and projects simultaneously
  • Deliver a high level of customer satisfaction as measured by service feedback and retention

Connectivity and IT Integration
  • Support instrument connectivity in customer environments including secure networks
  • Enable remote diagnostics and cloud-based system integration
  • Work with customer IT teams to ensure compliance with security and data requirements

Qualifications:
  • Bachelor's degree in engineering, Physics, or a related technical field
  • 5+ years of field service experience supporting capital equipment in biotech, diagnostics, life sciences, medical device or equivalent industry
  • Strong experience with fluidics and optical instrumentation systems
  • Experience connecting instruments to enterprise or cloud-based networks in secure environments
  • Proficiency with CRM or service management systems such as Salesforce
  • Excellent troubleshooting, analytical, and problem-solving skills
  • Strong communication and interpersonal skills with a customer-first mindset
  • Ability to work independently while collaborating effectively across teams
  • Valid driver's license and ability to obtain a passport for international travelas required

Leadership Expectations
  • Serve as a technical expert and leader within the field service organization
  • Mentor and support the development of junior field service engineers
  • Drive continuous improvement in service operations and customer experience

Work Conditions
  • This position is based in San Diego, California with significant field travel
  • Travel requirement of up to 70 percent, including overnight and international travel
  • Ability to lift up to 50 pounds and work in laboratory environments
  • Exposure to biological samples and hazardous materials may be required

Compensation and Benefits
The estimated base salary range for this role in the United States of America is: $135,000 - $155,000.
Compensation decisions are dependent on several factors including, but not limited to, level of the position, an individual's skills, knowledge and abilities, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all full-time employees are eligible for our discretionary bonus program and equity as part of the compensation package.
Equal Opportunity Statement
Quantum-Si is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.
Quantum-Si does not accept agency resumes.

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