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Remote Laboratory Service Engineer Jobs (NOW HIRING)

Thermo Fisher Scientific

Field Service Engineer

NJ · Remote

... laboratory efficiency. Each one of us contributes to our unique mission every day. Thermo Fisher ... This is a remote, field-based position that requires extensive travel throughout New Jersey.

Danaher

Field Service Engineer - Dayton

Dayton, OH · Remote

$34 - $37/hr

This position services Chemistry, Immunoassay instruments along with laboratory automation. If you ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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$72

How much do remote laboratory service engineer jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote laboratory service engineer in the United States is $47.92, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $60.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Laboratory Service Engineer, and why are they important?

To thrive as a Remote Laboratory Service Engineer, you need a strong background in electronics, instrumentation, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with laboratory equipment, remote diagnostic tools, software platforms, and relevant certifications such as CompTIA A+ or manufacturer-specific training are highly beneficial. Excellent problem-solving abilities, effective communication, and strong organizational skills help you manage client relationships and resolve technical issues remotely. These skills ensure minimal equipment downtime, high client satisfaction, and the reliable operation of laboratory systems from a distance.

How does a Remote Laboratory Service Engineer typically collaborate with on-site staff to troubleshoot equipment issues?

As a Remote Laboratory Service Engineer, you will frequently work closely with on-site laboratory personnel to diagnose and resolve equipment issues. Collaboration is primarily done through video calls, phone support, and remote access tools, allowing you to guide staff through troubleshooting steps or perform diagnostics remotely. Building clear communication and maintaining detailed documentation are essential for effective problem-solving. This role often requires patience and adaptability, as on-site staff may have varying levels of technical expertise. Strong teamwork and customer service skills are invaluable for ensuring smooth operations and positive outcomes.

What are Remote Laboratory Service Engineers?

Remote Laboratory Service Engineers are specialized professionals who provide technical support, maintenance, and troubleshooting for laboratory equipment and systems from a remote location. They use digital tools and communication technologies to diagnose issues, guide on-site staff, and ensure instruments operate efficiently. Their role often includes software updates, calibration, and training lab personnel on equipment use, minimizing downtime and avoiding travel when possible. This position is vital in supporting laboratories across industries like healthcare, research, and manufacturing.

What is the difference between Remote Laboratory Service Engineer vs Laboratory Technician?

AspectRemote Laboratory Service EngineerLaboratory Technician
Required CredentialsTypically requires a degree in engineering, science, or related field; certifications in lab equipment or technical supportUsually requires a diploma or associate degree in laboratory sciences or related field
Work EnvironmentPrimarily remote support, troubleshooting, and maintenance of lab equipment; may involve on-site visitsHands-on work in laboratory settings, conducting tests and experiments
Employer & Industry UsageUsed by biotech, pharmaceutical, and research companies for remote technical supportCommon in clinical, research, and industrial labs for sample analysis and testing

The Remote Laboratory Service Engineer focuses on remote technical support and maintenance of lab equipment, often working with clients virtually. In contrast, the Laboratory Technician performs hands-on testing and experiments directly in the lab. Both roles are essential in laboratory operations but differ mainly in work environment and responsibilities.

More about Remote Laboratory Service Engineer jobs
What cities are hiring for Remote Laboratory Service Engineer jobs? Cities with the most Remote Laboratory Service Engineer job openings:
What are the most commonly searched types of Laboratory Service Engineer jobs? The most popular types of Laboratory Service Engineer jobs are:
What states have the most Remote Laboratory Service Engineer jobs? States with the most job openings for Remote Laboratory Service Engineer jobs include:
What job categories do people searching Remote Laboratory Service Engineer jobs look for? The top searched job categories for Remote Laboratory Service Engineer jobs are:
Remote Laboratory Service Engineer jobs near you
Infographic showing various Remote Laboratory Service Engineer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $99,665 per year, or $47.9 per hour.
Field Service Engineer (FIELD REMOTE- Chicago, IL)

Field Service Engineer (FIELD REMOTE- Chicago, IL)

PerkinElmer

Chicago, IL • On-site, Remote

Full-time

Posted 4 hours ago

PerkinElmer rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (FIELD REMOTE- Chicago, IL)
Location(s)
US Remote - IL
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Remote field work servicing customers in the Chicago, IL area.
Job Responsibilities:
  • Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
  • Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols.
  • Communicate service offerings including training, support, software, laboratory services products and field upgrades
  • Partner with our customers to understand their analytical workflow and applications
  • Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
  • Contribute to account profitability through efficient execution and service delivery
  • Perform timely uploads and downloads of required service data to ensure the integrity of service system(s)
  • Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.
  • Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process
  • Seek higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks to include but not limited to time reporting, assigned training, etc.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal communication skills
  • Technical problem-solving skills and attention to detail
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office Skills: Outlook, PowerPoint, Word.
  • Excellent interpersonal skills; excellent team player with customer satisfaction focus
  • Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions

Basic Qualification:
  • Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 2 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 4 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 10 years direct experience with repair of laboratory equipment

Preferred Qualifications:
  • Experience using Microsoft 365
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base.
  • Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $58,760.00 to $79,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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