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Remote Laboratory Service Engineer Jobs in Austin, TX

Danaher

Field Service Engineer - Austin, TX

Austin, TX · Remote

$33 - $37/hr

... laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are ... This position is part of the Service Organization located in Austin, TX and will be fully remote.

Sagent

Data Services Engineer SR

Austin, TX · On-site +1

$113K - $136K/yr

We are currently seeking an experienced Senior Data Services Engineer to design, build, and ... Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning ...

TEKsystems

Remote IP Network Engineer I

Austin, TX · Remote

$35 - $42/hr

Remote IP Network Engineer I TEKsystems is seeking an IP Network Engineer I for our Anchorage ... Experience working in a service provider or telecommunications environment Why This Role * Gain ...

New

Firefly Aerospace

Principal Software Engineer

Cedar Park, TX · On-site +1

$126K - $170K/yr

... laboratory--and beyond Earth. The ideal candidate brings deep expertise in one or more of these ... Fully remote candidates may also be considered, provided they can travel to Austin for ...

VetsEZ

Data Engineer (Remote Opportunity)

Austin, TX · On-site +1

$113K - $136K/yr

We are currently looking for a Data Engineer for a 100% remote position on a large federal ... Knowledge of Azure cloud-native services and modern data platform architectures. * Experience using ...

VetsEZ

Data Engineer (Remote Opportunity)

Austin, TX · On-site +1

$113K - $136K/yr

We are currently looking for a Data Engineer for a 100% remote position on a large federal ... Knowledge of Azure cloud-native services and modern data platform architectures. * Experience using ...

Victory

Senior Network Engineer (Remote)

Austin, TX · Remote

$106K - $145K/yr

Service/Latency * Best Practices * Future Proofing * DR/Failover * Must have Juniper and Sonic Wall ... Austin, TX (on-site/remote 40hrs/week) Note: Candidates must be authorized to work in the US. No ...

YO AI Labs

Backend Java Developer - Remote

Austin, TX · Remote

$60 - $110/hr

Backend Java Developer Job Type: Contractor Location: Remote Job Overview We are seeking ... Develop and integrate REST APIs and backend services. * Review technical requirements and deliver ...

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Remote Laboratory Service Engineer information

See Austin, TX salary details

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How much do remote laboratory service engineer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote laboratory service engineer in Austin, TX is $47.49, according to ZipRecruiter salary data. Most workers in this role earn between $36.44 and $59.57 per hour, depending on experience, location, and employer.

What is a remote laboratory service engineer?

Remote Laboratory Service Engineers are specialized professionals who provide technical support, maintenance, and troubleshooting for laboratory equipment and systems from a remote location. They use digital tools and communication technologies to diagnose issues, guide on-site staff, and ensure instruments operate efficiently. Their role often includes software updates, calibration, and training lab personnel on equipment use, minimizing downtime and avoiding travel when possible. This position is vital in supporting laboratories across industries like healthcare, research, and manufacturing.

How does a remote laboratory service engineer typically collaborate with on-site staff to troubleshoot equipment issues?

As a Remote Laboratory Service Engineer, you will frequently work closely with on-site laboratory personnel to diagnose and resolve equipment issues. Collaboration is primarily done through video calls, phone support, and remote access tools, allowing you to guide staff through troubleshooting steps or perform diagnostics remotely. Building clear communication and maintaining detailed documentation are essential for effective problem-solving. This role often requires patience and adaptability, as on-site staff may have varying levels of technical expertise. Strong teamwork and customer service skills are invaluable for ensuring smooth operations and positive outcomes.

What are the key skills and qualifications needed to thrive as a remote laboratory service engineer, and why are they important?

To thrive as a Remote Laboratory Service Engineer, you need a strong background in electronics, instrumentation, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with laboratory equipment, remote diagnostic tools, software platforms, and relevant certifications such as CompTIA A+ or manufacturer-specific training are highly beneficial. Excellent problem-solving abilities, effective communication, and strong organizational skills help you manage client relationships and resolve technical issues remotely. These skills ensure minimal equipment downtime, high client satisfaction, and the reliable operation of laboratory systems from a distance.

What is the difference between Remote Laboratory Service Engineer vs Laboratory Technician?

AspectRemote Laboratory Service EngineerLaboratory Technician
Required CredentialsTypically requires a degree in engineering, science, or related field; certifications in lab equipment or technical supportUsually requires a diploma or associate degree in laboratory sciences or related field
Work EnvironmentPrimarily remote support, troubleshooting, and maintenance of lab equipment; may involve on-site visitsHands-on work in laboratory settings, conducting tests and experiments
Employer & Industry UsageUsed by biotech, pharmaceutical, and research companies for remote technical supportCommon in clinical, research, and industrial labs for sample analysis and testing

The Remote Laboratory Service Engineer focuses on remote technical support and maintenance of lab equipment, often working with clients virtually. In contrast, the Laboratory Technician performs hands-on testing and experiments directly in the lab. Both roles are essential in laboratory operations but differ mainly in work environment and responsibilities.

What are popular job titles related to Remote Laboratory Service Engineer jobs in Austin, TX?

For Remote Laboratory Service Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Laboratory Service Engineer jobs in Austin, TX look for?

The top searched job categories for Remote Laboratory Service Engineer jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Laboratory Service Engineer jobs?

Cities near Austin, TX with the most Remote Laboratory Service Engineer job openings:

Remote Laboratory Service Engineer jobs near you
Infographic showing various Remote Laboratory Service Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $98,789 per year, or $47.5 per hour.

Technical Service Engineer III - Cell Sorting & Spectral Flow Cytometry

Thermo Fisher Scientific

Austin, TX • On-site, Remote

$40.06 - $53.41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 428 frontline employees who took The Breakroom Quiz

174th of 544 rated manufacturers

Job description

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. ROLE LOCATION: This onsite role is open to any Thermo Fisher Scientific office in the US.
DESCRIPTION:
Join our Technical Support team at Thermo Fisher Scientific and contribute to groundbreaking scientific research and innovation. As a Technical Service Engineer III, you'll provide expert-level support for customers using Cell Sorting, Spectral Flow Cytometry, and related Flow Cytometry technologies, collaborating with researchers worldwide to optimize instrument performance and analytical outcomes. You'll utilize remote diagnostic technologies while building strong relationships with field teams, R&D, and customers. This role combines technical problem-solving, customer interaction, and continuous learning as you work with advanced scientific instrumentation.The ideal candidate is an engineer with strong troubleshooting and root cause analysis skills who also brings substantial hands-on experience operating, supporting, or troubleshooting cell sorting and spectral flow cytometry instrumentation. Experience working in a Flow Core Facility, Shared Resource Laboratory, or similar multi-user laboratory environment is highly desirable.
REQUIREMENTS:Education
  • B.S strongly preferred (or equivalent working experience 3+ years hands-on experience with cell sorting instrumentation) or higher in science/engineering, or related field
Experience
  • 3+ years of experience using, servicing, supporting, or troubleshooting Thermo Fisher Scientific Life Sciences instruments or comparable technologies.
  • Hands-on experience operating, supporting, maintaining, or troubleshooting cell sorting and spectral flow cytometry instrumentation is strongly preferred.
  • Experience working in a Flow Core Facility, Shared Resource Laboratory, biotechnology company, clinical laboratory, CRO, or research environment supporting multiple users is highly desirable.
Knowledge, Skills, Abilities
  • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve complex hardware, software, optics, fluidics, electronics, and instrument performance issues remotely.
  • Working knowledge of cell sorting, spectral flow cytometry, and flow cytometry principles including instrument setup, quality control, spectral unmixing, compensation, fluorochrome detection, sort optimization, and data acquisition.
  • Ability to perform root cause analysis and effectively distinguish between instrument, software, workflow, and user-related issues.
  • Familiarity with laboratory IT environments, Windows administration, networking concepts, remote connectivity tools, firewalls, VPNs, and system integration is preferred but not required.
  • Strong communication and customer service skills with the ability to manage multiple priorities and effectively communicate technical concepts to both technical and non-technical audiences.
  • Ability to work cross-functionally and across geographic boundaries while managing escalations in a professional manner.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $40.06–$53.41.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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