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Join Us and Help Make Great Memories Possible From Behind the Scenes!

Every unforgettable experience begins with a welcoming environment. The Arizona-Sonora Desert Museum is seeking a dynamic Custodial Supervisor to lead our dedicated team in maintaining high standards of cleanliness, sanitation, and presentation throughout the Museum—spaces where children learn, families explore, and all visitors connect with nature, wildlife, history, and art.

This is not a corporate desk job or a standard indoor facility. It’s a living setting that requires thoughtful leadership, attention to detail, and the ability to adapt to the unique demands of an active outdoor venue. If you’re a supportive leader who takes pride in operational excellence and understands the important role custodial services play in creating a safe, welcoming place for our community, we’d love to have you on our team.

Job Title: Custodial Supervisor

Department: Custodial

Reports To: Safety & Quality Manager

FLSA Status: Exempt

Compensation: Anticipated Starting Salary $44,563 - $47,184 per year DOE, plus a comprehensive benefit package, which includes medical, dental, vision, life and LTD insurance, FSA, HRA, 403(b) retirement plan, paid holidays, personal business, sick leave, and vacation.

Summary

The Custodial Supervisor is responsible for overseeing the Museum’s custodial team and ensuring buildings, public spaces, and operational areas are consistently clean and safe. This position provides the daily supervision of custodial staff, coordinates work assignments, and monitors the quality and consistency of cleaning throughout the Museum.

The supervisor is primarily operational, spending much of the workday overseeing custodial activities throughout the Museum, while balancing the planning and administrative responsibilities necessary to maintain accountability for standards, training, scheduling, inventory, and daily operations. The role regularly identifies opportunities to improve efficiency, quality, and safety while ensuring custodial services effectively support the Museum’s guests, staff, and events.

Essential Duties and Responsibilities (including, but not limited to):

Lead Daily Custodial Operations

• Oversee operations to ensure Museum facilities are consistently clean and well maintained.
• Assign, prioritize, and adjust daily work based on operational needs, attendance, weather, special events, and staffing levels.
• Regularly inspect facilities and grounds to ensure established cleanliness standards are met.
• Coordinate facility setup and breakdown requests to support meetings, events, and Museum operations.

Supervise and Develop the Team

• Supervise, schedule, train, coach, and evaluate custodial staff, providing regular feedback and maintaining clear performance expectations.
• Lead by example while fostering a culture of teamwork, respect, and attention to detail.
• Ensure staff receive appropriate training in cleaning practices, equipment operation, chemical handling, and workplace safety.
• Monitor attendance, productivity, and work quality while actively and timely addressing performance concerns.

Maintain Safe and Efficient Operations

• Ensure Compliance with OSHA requirements, Museum policies, and safe work practices.
• Monitor custodial equipment to ensure it is properly maintained, secured, operated, and available for daily use.
• Maintain appropriate inventory levels of custodial supplies and coordinate purchasing to support uninterrupted operations.

Monitor Quality and Improve Processes

• Regularly evaluate custodial procedures and recommend improvements for efficiency and consistency.
• Respond promptly to operational issues, guest concerns, and changing priorities.
• Maintain accurate records and documentation related to operations, inventory, safety, and training.

Supervisory Responsibilities                                                    

Directly supervise employees in the Custodial Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma plus a minimum of 5 years related experience and/or training, and a minimum of 3 years supervisory experience or an equivalent combination of education and experience. Knowledge of OSHA standards.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of or the ability to learn internet software, inventory software, payroll software, and Word processing software.

Certificates, Licenses, Registrations

Must have or be able to obtain an Arizona Driver's License.

Other Skills, Knowledge and Abilities

• Excellent organizational skills and attention to detail.
• Ability to develop effective working relationships with staff and other departments.
• Ability to work independently.
• Able to work flexible work schedule and adjust as required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand; sit; climb or balance and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

IDEA Commitment

The Arizona-Sonora Desert Museum is committed to fostering a welcoming space and a diverse, inclusive team that reflects the communities in which we live and work. We understand that inclusion, diversity, equity, and accessibility (IDEA) are integral to the fulfillment of our mission, and to our success as an organization. To that end, we are working to build the structures, policies, hiring practices and organizational culture that ensure representation and opportunity for all, and create an environment of belonging where everyone feels respected, safe, and understood. Additionally, as we continue to engage in this work, we are working to integrate the core values of IDEA into our programs, exhibits, communications, and other public offerings. Valuing each other’s differences brings us together to create a thriving workplace and fair work culture, allowing us to fulfill our mission more effectively.

We believe inclusion is everyone’s responsibility. Ways in which commitment is demonstrated include continuous development, modeling inclusive behaviors, and proactively addressing bias. The Museum’s IDEA Coalition consists of staff members who are driving our efforts to build a culture where people feel they belong and have a voice. Visit the Arizona-Sonora Desert Museum's IDEA page to learn more.

The above description reflects a general overview of the responsibilities, reporting relationships and position requirements for this job classification. It is not intended to be a complete description of all duties and requirements that may be inherent in the position.