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Patient Scheduling Manager Jobs (NOW HIRING)

One GI

Patient Scheduling Representative

Tupelo, MS · On-site

Update referral and recall entries in practice management system. * Make decisions regarding safe procedure preparation and scheduling based on physician preferences. * Select preparation information ...

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How much do patient scheduling manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient scheduling manager in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.63 per hour, depending on experience, location, and employer.

How does a Patient Scheduling Manager typically coordinate with clinical staff to ensure efficient appointment flow?

A Patient Scheduling Manager regularly collaborates with doctors, nurses, and administrative staff to align appointment schedules with provider availability and patient needs. This involves attending team meetings, communicating schedule changes in real time, and using scheduling software to minimize conflicts or overbooking. Effective coordination helps reduce patient wait times and maximizes clinic productivity, making strong communication and organizational skills essential for this role.

What is the difference between Patient Scheduling Manager vs Medical Office Coordinator?

AspectPatient Scheduling ManagerMedical Office Coordinator
Primary RoleOversees patient appointment scheduling, staff coordination, and scheduling systemsManages front desk operations, patient check-in/out, and administrative tasks
CredentialsTypically requires healthcare administration experience, certification in scheduling or office managementOften requires medical office administration experience, certification varies
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, outpatient centers
FocusScheduling efficiency, staff management, patient flowPatient reception, administrative support, front desk operations

The Patient Scheduling Manager primarily focuses on managing appointment systems and staff scheduling to ensure smooth patient flow, while the Medical Office Coordinator handles front desk operations and administrative tasks. Both roles require healthcare experience but differ in scope and responsibilities within the medical office environment.

What does a Patient Scheduling Manager do?

A Patient Scheduling Manager oversees the scheduling operations within a healthcare facility, ensuring that patient appointments are efficiently coordinated with available medical staff and resources. They manage scheduling teams, develop and implement scheduling policies, and use specialized software to optimize appointment times. Their role is crucial in maximizing the productivity of healthcare providers and enhancing patient satisfaction by reducing wait times and appointment conflicts.

What are the key skills and qualifications needed to thrive as a Patient Scheduling Manager, and why are they important?

To thrive as a Patient Scheduling Manager, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a degree in health services or related fields. Familiarity with scheduling software, electronic health record (EHR) systems, and sometimes certification in medical office management are typically required. Excellent communication, problem-solving, and leadership skills help you manage teams and resolve scheduling conflicts efficiently. These competencies ensure smooth patient flow, optimal use of resources, and a positive experience for both staff and patients.
What cities are hiring for Patient Scheduling Manager jobs? Cities with the most Patient Scheduling Manager job openings:
What are the most commonly searched types of Patient Scheduling jobs? The most popular types of Patient Scheduling jobs are:
What states have the most Patient Scheduling Manager jobs? States with the most job openings for Patient Scheduling Manager jobs include:
What are popular job titles related to Patient Scheduling Manager jobs? For Patient Scheduling Manager jobs, the most frequently searched job titles are:
Patient Scheduling Manager jobs near you
Patient Scheduling Representative

Patient Scheduling Representative

One GI, LLC

Tupelo, MS • On-site

Other

Re-posted 9 days ago

Job description

Job Summary: Responsible for scheduling appointments as directed by referral, physician order or in response to patient requests. Responsible for scheduling office and procedural appointments for new and established patients. This position supports a team centered approach to the efficient and timely scheduling of patient appointments.
Supervisory Responsibility: This position has no supervisory responsibilities.
Key Responsibilities
  • Update referral, demographic, and insurance information in the practice management database.
  • Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
  • Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
  • Select preparation information to provide to the patient and provide verbal patient education for procedure preparation to supplement written information.
  • Call preparation prescriptions to pharmacy when the patient will be unable to receive the prescription by mail.
  • Communicate special appointment follow-up needed prior to the patient appointment to the clinical and/or endoscopy staff. (Examples include anticoagulant/antiplatelet or ICD instruction.)
  • Provide patients with the appropriate forms, literature, and instruction.
  • Document patient interaction, patient education, or other communication clearly and neatly.
  • Communicate operational issues, day to day scheduling conflicts, potential issues with referring physicians etc. to Scheduling Manager, Endoscopy Manager, or Clinic Manager as needed.
  • Evaluate referrals and direct messages against individual physician preferences and practice guidelines and initiates patient contact within 24-48 hours of request. Seek physician or manager assistance if referral falls outside of normal parameters.
  • Notify referring physicians of patient appointments or inability to schedule patient.
  • Specialty scheduling included but not limited to: BRAVO, CAP, EMR, ERCP, ESD, EUS, FMT, PEG, PNE, and Hospital appointments.
  • Monitor wait list and reports for follow up appointments after clinic and endo.
  • Monitor portal and g-reminders for patient communication.
  • Assist with the optimizing use of physician or physician extender time by monitoring and condensing schedules.
  • Pick-up tasks and portal inbox messages for central scheduling.
  • Process hospital and contact patients for scheduling follow up and send all clinical follow up to the appropriate clinical team member.
Core Competencies
  • Flexible, Detail oriented, Customer focus, Team working, Initiative, Problem solving, Organized, Self-motivated
General
  • Adopt the One GI culture of respect, integrity and accountability that contribute to an internal environment of teamwork and promote a positive brand image to our external customers.
  • Incorporate a leadership mindset to your role.
  • Comply with One GI procedures, policies, and regulations relevant to your role.
  • Successfully completes all One GI training requirements (i.e. OSHA, HIPAA, HealthStream, compliance, etc.)
  • Responsible for compliance with all regulatory requirements and/or guidelines. These requirements/guidelines include, but are not limited to: OSHA, HIPAA, Federal Fraud and Abuse laws.
  • Computer skills - good working knowledge of MS office.
  • Ability to communicate effectively with others, both verbally and in writing.
  • Proven ability to manage time, meet deadlines and prioritize.
  • Able to maintain standards and professionalism during periods of fluctuating workloads.
  • Provide professional service to direct customers of One GI in all interactions.
  • Build effective working relationships with other team members.
  • Manage daily tasks to ensure business needs are consistently met.
Education and Qualifications
  • High School Diploma or equivalent required.
  • Previous medical office experience, medical terminology coursework preferred.
  • Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
  • In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. Understand/comprehend English as well as read/follow written English instructions.
Work Environment
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary. This position requires the ability to occasionally lift office products and supplies up to 20 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Accommodations
Reasonable accommodations will be made to enable a qualified individual with a disability to perform the non-essential or essential functions of this job. All accommodations will be investigated on an individual basis with the needs of the department and current staff resources considered. Accommodations will not be made that compromise the safety and health of any associate.

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