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Patient Scheduling Manager Jobs (NOW HIRING)

The Patient Scheduling/Staffing Manager plans, organizes, directs, and manages all aspects of the clinician staffing department. Provides leadership, guidance, and direction for day-to-day operations ...

This role ensures optimal staff coverage to support high-quality, patient-centered hospice care while promoting efficiency, responsiveness, and service excellence. The Scheduling Manager provides ...

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Apply Foothills Neurology scheduling criteria and clinical requirements to ensure proper ... Manage high-volume patient interaction, remaining available or on calls/messages 90% of the workday

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Patient Scheduling Manager information

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How much do patient scheduling manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for patient scheduling manager in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.63 per hour, depending on experience, location, and employer.

How does a Patient Scheduling Manager typically coordinate with clinical staff to ensure efficient appointment flow?

A Patient Scheduling Manager regularly collaborates with doctors, nurses, and administrative staff to align appointment schedules with provider availability and patient needs. This involves attending team meetings, communicating schedule changes in real time, and using scheduling software to minimize conflicts or overbooking. Effective coordination helps reduce patient wait times and maximizes clinic productivity, making strong communication and organizational skills essential for this role.

What is the difference between Patient Scheduling Manager vs Medical Office Coordinator?

AspectPatient Scheduling ManagerMedical Office Coordinator
Primary RoleOversees patient appointment scheduling, staff coordination, and scheduling systemsManages front desk operations, patient check-in/out, and administrative tasks
CredentialsTypically requires healthcare administration experience, certification in scheduling or office managementOften requires medical office administration experience, certification varies
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, outpatient centers
FocusScheduling efficiency, staff management, patient flowPatient reception, administrative support, front desk operations

The Patient Scheduling Manager primarily focuses on managing appointment systems and staff scheduling to ensure smooth patient flow, while the Medical Office Coordinator handles front desk operations and administrative tasks. Both roles require healthcare experience but differ in scope and responsibilities within the medical office environment.

What does a Patient Scheduling Manager do?

A Patient Scheduling Manager oversees the scheduling operations within a healthcare facility, ensuring that patient appointments are efficiently coordinated with available medical staff and resources. They manage scheduling teams, develop and implement scheduling policies, and use specialized software to optimize appointment times. Their role is crucial in maximizing the productivity of healthcare providers and enhancing patient satisfaction by reducing wait times and appointment conflicts.

What are the key skills and qualifications needed to thrive as a Patient Scheduling Manager, and why are they important?

To thrive as a Patient Scheduling Manager, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a degree in health services or related fields. Familiarity with scheduling software, electronic health record (EHR) systems, and sometimes certification in medical office management are typically required. Excellent communication, problem-solving, and leadership skills help you manage teams and resolve scheduling conflicts efficiently. These competencies ensure smooth patient flow, optimal use of resources, and a positive experience for both staff and patients.
What cities are hiring for Patient Scheduling Manager jobs? Cities with the most Patient Scheduling Manager job openings:
What are the most commonly searched types of Patient Scheduling jobs? The most popular types of Patient Scheduling jobs are:
What states have the most Patient Scheduling Manager jobs? States with the most job openings for Patient Scheduling Manager jobs include:
What are popular job titles related to Patient Scheduling Manager jobs? For Patient Scheduling Manager jobs, the most frequently searched job titles are:
Patient Scheduling Specialist

Patient Scheduling Specialist

Aspire Allergy & Sinus

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Our Scheduling Team provides our patients with an exceptional patient experience from the start to the end of their journey with Aspire Allergy & Sinus. As a Patient Scheduler you will provide services for our centralized appointment and communication system for the Aspire Allergy Organization.
Schedule:
Monday-Friday 8am -4 pm

This is a full-time on-site position located at: 5929 Balcones Dr #200, Austin, TX 78731 
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
       Answer calls and schedule patient appointments for consultations, treatments, tests and follow ups based on patients' needs
       Effectively coordinate and optimize Provider's schedules to minimize gaps between appointments 
       Conduct outbound calls to incoming doctor referrals in a timely manner to achieve new scheduled appointments 
       Monitor voicemails and emails from patients and/other associates regarding patient appointment needs
       Take action to prevent appointment cancellation by identifying cancellation reason, actively rescheduling and using other available resources to retain the patient's appointment
       With an emphasis on Appointment Retention, conduct outbound calls to previous cancellations/no shows to get them back on provider's schedules
       Answer questions and provide patient-focused service, while promoting a positive impression of Aspire Allergy & Sinus and patient experience
       Answer patient questions regarding insurance coverage and out of pocket cost
       Educate patients on the various Services and Treatments that Aspire Allergy & Sinus offers 
       Act as a liaison for patients and other departments, directing calls as needed
       Accurately verify and document patient data into the system
       Comply with HIPAA regulations, respecting patient confidentiality and promoting the mission and values of the organization.
       Adhere to monthly standard performance metrics:
o   call volume
o   new patients scheduled
o   accuracy 
o   appointment retention
o   scheduled referrals
       Must have proficient communication and customer service skills
       Must be knowledgeable with Insurance, including HMO's, Referrals, Authorizations, Deductibles, and out of pocket cost 
       Must be proficient with Google Sheets & other G Suite platforms
       Must be able to handle heavy call volume
       Must thrive in a fast-paced environment 
       Must have an exceptional attention to detail
       Self-starter, motivated to complete additional duties when time allows
       Ability to handle confidential and sensitive patient information
       Ability to work well with others and responds cooperatively to supervision and feedback
       Ability to adapt/respond to patient escalation issues
Physical demands/requirements
       Manual dexterity sufficient to operate a computer/keyboard at (50) wpm, calculator, telephone, copier and fax
       Prolonged periods sitting at a desk and working on the computer
       Frequent typing and phone calls throughout the day
       Requires full range of body motion including handling and lifting up to (10) lbs.
 
Required education and experience
       1+ years of experience in a fast-paced customer service 
Preferred education and experience
       1+ years of experience using either Practice Management (PM), Customer Relationship Management (CRM) or related software [PM Preferred]
       1+ Years of experience in a high call volume call center environment
       Bilingual; Spanish
 
Work authorization/security clearance requirements
Must be legally authorized to work in the United States
  • Medical, Dental and Vision Insurance.
  • Generous Paid Time Off and 10 Paid Holidays
  • Free Allergy Testing and Discounted Treatments
  • 401(k) + Generous Employer Match
  • Employee rewards program!
  • + More! 
Explore More About Aspire
Instagram - https://www.instagram.com/aspireallergy/
LinkedIn - https://www.linkedin.com/company/aspire-allergy/mycompany/
TikTok - https://www.tiktok.com/@aspireallergy

Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.