Scheduling Manager
Saint Paul, MN ยท On-site
$25 - $30/hr
... Manager to lead the daily operations of our Call Center Scheduling team ... In this role, you will ensure that patient inquiries are handled efficiently, accurately, and with ...
New
Saint Paul, MN ยท On-site
$25 - $30/hr
... Manager to lead the daily operations of our Call Center Scheduling team ... In this role, you will ensure that patient inquiries are handled efficiently, accurately, and with ...
New
Saint Paul, MN ยท On-site
$25 - $30/hr
... Manager to lead the daily operations of our Call Center Scheduling team ... In this role, you will ensure that patient inquiries are handled efficiently, accurately, and with ...
New
The Patient Scheduling/Staffing Manager plans, organizes, directs, and manages all aspects of the clinician staffing department. Provides leadership, guidance, and direction for day-to-day operations ...
The Patient Scheduling/Staffing Manager plans, organizes, directs, and manages all aspects of the clinician staffing department. Provides leadership, guidance, and direction for day-to-day operations ...
$21 - $25/hr
Manage staffing/ scheduling for assigned areas. * Create schedules based on referral requirements. * Organize active patient schedules based on priorities and requirements. * Manage, organize, and ...
$21 - $25/hr
Manage staffing/ scheduling for assigned areas. * Create schedules based on referral requirements. * Organize active patient schedules based on priorities and requirements. * Manage, organize, and ...
Washington, DC ยท On-site
$20 - $21.40/hr
Patient Scheduling Clerk FLSA : Non-Exempt REPORTS TO: Director of Patient Access and Scheduling ... Effectively manage incoming calls across multiple queues, routing them to the appropriate health ...
Quick apply
Washington, DC ยท On-site
$20 - $21.40/hr
Patient Scheduling Clerk FLSA : Non-Exempt REPORTS TO: Director of Patient Access and Scheduling ... Effectively manage incoming calls across multiple queues, routing them to the appropriate health ...
$17 - $21.75/hr
This team member has demonstrated their ability to manage the most advanced scheduling and ... The Patient Scheduling Specialist delivers expert knowledge and understanding of scheduling ...
$17 - $21.75/hr
This team member has demonstrated their ability to manage the most advanced scheduling and ... The Patient Scheduling Specialist delivers expert knowledge and understanding of scheduling ...
$17 - $21.75/hr
This team member has demonstrated their ability to manage the most advanced scheduling and ... The Patient Scheduling Specialist delivers expert knowledge and understanding of scheduling ...
$17 - $21.75/hr
This team member has demonstrated their ability to manage the most advanced scheduling and ... The Patient Scheduling Specialist delivers expert knowledge and understanding of scheduling ...
Palm Beach Gardens, FL ยท On-site
This role ensures high-quality patient interactions, compliance with healthcare regulations (e.g ... management to the scheduling team while maintaining excellent patient satisfaction. Key ...
Quick apply
Palm Beach Gardens, FL ยท On-site
This role ensures high-quality patient interactions, compliance with healthcare regulations (e.g ... management to the scheduling team while maintaining excellent patient satisfaction. Key ...
Westwood, KS ยท On-site
$17 - $21.75/hr
This team member has demonstrated their ability to manage the most advanced scheduling and ... The Patient Scheduling Specialist delivers expert knowledge and understanding of scheduling ...
Westwood, KS ยท On-site
$17 - $21.75/hr
This team member has demonstrated their ability to manage the most advanced scheduling and ... The Patient Scheduling Specialist delivers expert knowledge and understanding of scheduling ...
Montrose, CA ยท On-site
$20 - $30/hr
Manage staffing/ scheduling for assigned areas. * Create schedules based on referral requirements. * Organize active patient schedules based on priorities and requirements. * Manage, organize, and ...
Montrose, CA ยท On-site
$20 - $30/hr
Manage staffing/ scheduling for assigned areas. * Create schedules based on referral requirements. * Organize active patient schedules based on priorities and requirements. * Manage, organize, and ...
We are seeking Patient Scheduling team members to: * Schedule appointments via phone, in-person or electronic correspondence. * Complete multi-disciplinary scheduling. * Take incoming phone calls ...
We are seeking Patient Scheduling team members to: * Schedule appointments via phone, in-person or electronic correspondence. * Complete multi-disciplinary scheduling. * Take incoming phone calls ...
Olathe, KS ยท On-site
$17 - $21.50/hr
Position Title Patient Scheduling Representative Olathe Cancer Center Position Summary / Career ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
Olathe, KS ยท On-site
$17 - $21.50/hr
Position Title Patient Scheduling Representative Olathe Cancer Center Position Summary / Career ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
$16.50 - $21/hr
The Patient Scheduling Representative is responsible for creating a seamless patient experience by ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
$16.50 - $21/hr
The Patient Scheduling Representative is responsible for creating a seamless patient experience by ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
Westwood, KS ยท On-site
$16.50 - $21/hr
The Patient Scheduling Representative is responsible for creating a seamless patient experience by ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
Westwood, KS ยท On-site
$16.50 - $21/hr
The Patient Scheduling Representative is responsible for creating a seamless patient experience by ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
$16.50 - $21/hr
The Patient Scheduling Representative is responsible for creating a seamless patient experience by ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
$16.50 - $21/hr
The Patient Scheduling Representative is responsible for creating a seamless patient experience by ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
... schedules new and existing patient appointments, send appointment reminders, request patient ... Answering and managing incoming calls * Responding and complying with requests for information
... schedules new and existing patient appointments, send appointment reminders, request patient ... Answering and managing incoming calls * Responding and complying with requests for information
$19 - $21/hr
Patient Scheduling Specialist Location: Geneva, IL (on-site) Status: Full-Time (40 Hours/Week) Days ... Managing large amounts of inbound and outbound calls in a timely manner * Follow communication ...
$19 - $21/hr
Patient Scheduling Specialist Location: Geneva, IL (on-site) Status: Full-Time (40 Hours/Week) Days ... Managing large amounts of inbound and outbound calls in a timely manner * Follow communication ...
$17 - $21.50/hr
Position Title Patient Scheduling Representative Olathe Cancer Center Position Summary / Career ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
$17 - $21.50/hr
Position Title Patient Scheduling Representative Olathe Cancer Center Position Summary / Career ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
$17 - $21.50/hr
Position Title Patient Scheduling Representative Olathe Cancer Center Position Summary / Career ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
$17 - $21.50/hr
Position Title Patient Scheduling Representative Olathe Cancer Center Position Summary / Career ... Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue ...
Be Seen First
Phoenix, AZ ยท On-site
$18 - $22/hr
Apply Foothills Neurology scheduling criteria and clinical requirements to ensure proper ... Manage high-volume patient interaction, remaining available or on calls/messages 90% of the workday
Quick apply
Be Seen First
Phoenix, AZ ยท On-site
$18 - $22/hr
Apply Foothills Neurology scheduling criteria and clinical requirements to ensure proper ... Manage high-volume patient interaction, remaining available or on calls/messages 90% of the workday
$17.50 - $22.50/hr
Scheduling includes butnotlimitedtonew patient visits, infusion/chemotherapy services, radiation ... manage difficult and emotional situations, displayempathy for patients in the various stages of ...
$17.50 - $22.50/hr
Scheduling includes butnotlimitedtonew patient visits, infusion/chemotherapy services, radiation ... manage difficult and emotional situations, displayempathy for patients in the various stages of ...
$16.04 is the 25th percentile. Wages below this are outliers.
$14.18 - $17.20
41% of jobs
The median wage is $19.01 / hr.
$17.20 - $20.21
16% of jobs
$21.97 is the 75th percentile. Wages above this are outliers.
$20.21 - $23.23
32% of jobs
$23.23 - $26.25
5% of jobs
$26.25 - $29.26
0% of jobs
$29.26 - $32.28
0% of jobs
$32.28 - $35.29
0% of jobs
$35.29 - $38.31
0% of jobs
$38.31 - $41.32
2% of jobs
$41.32 - $44.34
2% of jobs
$44.34 - $47.36
2% of jobs
$14
$21
$47
| Aspect | Patient Scheduling Manager | Medical Office Coordinator |
|---|---|---|
| Primary Role | Oversees patient appointment scheduling, staff coordination, and scheduling systems | Manages front desk operations, patient check-in/out, and administrative tasks |
| Credentials | Typically requires healthcare administration experience, certification in scheduling or office management | Often requires medical office administration experience, certification varies |
| Work Environment | Healthcare facilities, clinics, hospitals | Medical offices, clinics, outpatient centers |
| Focus | Scheduling efficiency, staff management, patient flow | Patient reception, administrative support, front desk operations |
The Patient Scheduling Manager primarily focuses on managing appointment systems and staff scheduling to ensure smooth patient flow, while the Medical Office Coordinator handles front desk operations and administrative tasks. Both roles require healthcare experience but differ in scope and responsibilities within the medical office environment.
$25 - $30/hr
Full-time
Medical, Dental, Life, Retirement, PTO
Posted yesterday
Join our team as an experienced and motivated Call Center Manager to lead the daily operations of our Call Center Scheduling team. In this role, you will ensure that patient inquiries are handled efficiently, accurately, and with exceptional customer service while maintaining compliance with clinic policies and standards. The Call Center Manager is responsible for overseeing team performance, monitoring key operational metrics, and fostering a positive, patient-focused work environment.ย This position also plays a critical role in hiring, training, coaching, and developing scheduling Coordinators to ensure they have the knowledge and skills to provide outstanding service.ย ย
If you are a strong leader with a passion for customer service, team development, and operational excellence, we encourage you to apply and become part of our dedicated healthcare team.
Who We Are
Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.
Responsibilities/ย Leadership & Team Support
โข Oversee a team of Scheduling Coordinators who greet and check in patients and manage incoming patient calls.ย Also manages Treatment Coordinators, who are responsible for providing treatment quotes and collecting payments.
โข Monitors the phone system dashboard to assess call answer performance and ensure the team remains responsive and accessible to patients.
โข Lead, train, coach, and mentor Scheduling Coordinators to ensure confidence, consistency, and professional growth
โข Oversee day-to-day front desk operations, setting clear expectations and modeling excellent customer service
โข Foster a collaborative, respectful, and positive team environment
โข Conduct and administer employee bi-annual performance statuses for Scheduling and Treatment Coordinatorsย
โข Serve as a supportive resource for employees during challenging or high-volume situations
Patient & Provider Coordination
โข Act as the primary point of contact for resolving patient scheduling concerns with professionalism, empathy, andย ย ย timeliness
โข Address provider scheduling concerns and collaborate on solutions that support quality care delivery
โข Inform patients of clinic policies, procedures, and expectations in a clear and respectful manner
Scheduling & Operational Oversight
โข Manage and maintain daily, weekly, and monthly schedules in alignment with clinic scheduling protocols
โข Monitor clinic flow throughout the day, proactively adjusting schedules to ensure efficiency and flexibility
โข Ensure open appointment times are available for emergencies and urgent needs
โข Maximize provider time by accurately utilizing an updated Provider matrix for schedulingย
โข Reschedule late arrivals in a patient-centered, solution-focused manner
โข Verify lab case readiness prior to treatment appointments
โข Serve as backup to the Treatment Coordinator as needed
Scheduling Coordinator Responsibilities
โข Schedule patient appointments accurately in the electronic health record (EHR) and patient charts
โข Greet patients warmly, update demographic and insurance information, and take patient photos as needed
โข Communicate patient arrivals in the EHR and alert clinical staff promptly
โข Register new patients and ensure completion of required documentation
โข Keep patients informed of wait times and scheduling delays with transparency and courtesy
โข Maintain a clean, welcoming, and organized front desk environment and lobby
โข Ensure compliance with all safety, health, and regulatory requirements
โข Copy, scan, and upload documents and X-rays into patient records
โข Request and process patient record transfers
โข Maintain accurate documentation of patient interactions and concerns in communication logs
โข Sanitize and stock the front desk area
General Work Hours:ย
Monday โ Thursday 7:20am-4:00pm
Friday 7:20am-2:00pmย
Qualifications
โข Minimum of two years of experience in a dental practice
โข Minimum of two years of supervisory or managerial experience
โข Proficiency in a second language preferred
โข Experience working with culturally diverse, limited-English, or non-English-speaking patients preferred
โข Knowledge of current OSHA regulations
What We Offer
โข Meaningful work in a collaborative environment that fosters professional growth
โข Comprehensive medical, dental and life insuranceย
โข Paid time off and holiday pay
โข 401k plus company matchย
About Us
At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.ย
Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.