We are looking for a Salesforce Admin to join a growing title insurance organization in Minnetonka, Minnesota in a contract-to-permanent capacity. This role is ideal for a mid-level Salesforce administrator who enjoys hands-on administration work across Sales Cloud, with exposure to Service Cloud. You will contribute to high-priority platform initiatives, support scalable integrations, and help strengthen the overall Salesforce environment.
Key Responsibilities:
•           Provide daily support for Salesforce users, including case resolution and troubleshooting
•           Administer and configure Sales Cloud and Service Cloud, including portals, bots, and dashboards
•           Manage users, roles, profiles, permission sets, and sharing rules
•           Build and maintain custom fields, page layouts, record types, and Lightning pages
•           Implement configuration changes such as validation rules, picklists, and automated flows
•           Design and optimize Salesforce Flows to automate and streamline business processes
•           Collaborate with business analysts and end users to gather and implement requirements
•           Maintain system documentation and create user guides and training materials
•           Participate in QA testing and deployment activities
•           Monitor system performance and identify areas for improvement
•           Support multiple Salesforce instances and assist with upgrades and enhancements
•           Use Azure DevOps to track work and collaborate on project tasks
- Salesforce Administrator Certification
- 3+ years of experience in Salesforce administration.
- Strong understanding of Salesforce best practices and functionality.
- Experience with Azure DevOps or similar project tracking tools.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Work Environment:
- Collaborative team environment with a focus on continuous improvement and user satisfaction.
- Opportunity to work on both support and strategic project initiatives.