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Freelance Salesforce Admin Jobs (NOW HIRING)

Ria Health

Salesforce Consultant- Remote

Responsibilities * Administer and configure Salesforce (users, roles, profiles, workflows ... Contract / Freelance * Rate: commensurate with experience * Start Date: ASAP

All JobsFreelance Salesforce Admin Jobs

Freelance Salesforce Admin information

See salary details

$40.5K

$98.9K

$155K

How much do freelance salesforce admin jobs pay per year?

As of Jun 16, 2026, the average yearly pay for freelance salesforce admin in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Salesforce Admin vs Salesforce Consultant?

AspectFreelance Salesforce AdminSalesforce Consultant
CertificationsSalesforce Admin CertificationSalesforce Admin + Consultant Certifications
Work EnvironmentIndependent, project-based, remote or on-siteConsulting firms or client sites, often client-facing
ResponsibilitiesManage and customize Salesforce for clients, user supportAnalyze business needs, implement solutions, strategic advice
Industry UsageFreelance platforms, small to medium businessesLarge enterprises, consulting firms, Salesforce partners

While both roles require Salesforce Admin certifications, Freelance Salesforce Admins focus on managing and customizing Salesforce for clients independently. Salesforce Consultants typically handle broader analysis and strategic implementation, often working with larger organizations or consulting firms.

What are the key skills and qualifications needed to thrive as a Freelance Salesforce Admin, and why are they important?

To thrive as a Freelance Salesforce Admin, you need strong expertise in Salesforce platform administration, data management, and workflow automation, often supported by Salesforce Administrator certification. Familiarity with tools like Salesforce Lightning, data import/export utilities, and third-party integrations is essential. Excellent problem-solving, communication, and client management skills help you understand business needs and deliver effective solutions. These abilities ensure you can efficiently customize Salesforce environments, support diverse clients, and maximize CRM value.

What is a Freelance Salesforce Admin?

A Freelance Salesforce Admin is an independent professional who manages and customizes Salesforce platforms for various clients on a contract basis. They handle tasks such as user management, data integrity, workflow automation, report creation, and general system configuration. Unlike full-time employees, freelance admins work with multiple organizations and offer flexibility in terms of project scope and duration. Their responsibilities can also include troubleshooting issues and ensuring that Salesforce solutions align with business needs.

How does a Freelance Salesforce Admin manage multiple client projects and prioritize tasks effectively?

As a Freelance Salesforce Admin, managing several client projects simultaneously is common. Effective prioritization involves clear communication with clients to understand their timelines and business needs, using project management tools to track progress, and setting realistic expectations about deliverables. You'll often work independently but may collaborate virtually with client teams, including developers and end-users, to gather requirements and troubleshoot issues. Adapting quickly to different Salesforce environments and maintaining organized documentation for each client are key to delivering quality service and building long-term professional relationships.
More about Freelance Salesforce Admin jobs
What cities are hiring for Freelance Salesforce Admin jobs? Cities with the most Freelance Salesforce Admin job openings:
What are the most commonly searched types of Salesforce Admin jobs? The most popular types of Salesforce Admin jobs are:
What states have the most Freelance Salesforce Admin jobs? States with the most job openings for Freelance Salesforce Admin jobs include:
What job categories do people searching Freelance Salesforce Admin jobs look for? The top searched job categories for Freelance Salesforce Admin jobs are:
Freelance Salesforce Admin jobs near you
Infographic showing various Freelance Salesforce Admin job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Salesforce Business Analyst with Agentforce and data cloud knowledge- Boston /NYC

SysMind Tech

Boston, NY • On-site

Full-time

Posted 13 days ago

Job description

Description:
Job number 4
Job Title: Salesforce Business Analyst with Agentforce and data cloud knowledge- 2 roles
NYC and Boston - 3-4 days office is must for this role -
65-75 /hr- flexible for right resources
Visa - any
3 days a week in client office
Role Overview
The Salesforce Business Analyst plays a critical role in translating business needs into scalable, efficient solutions across the Salesforce ecosystem. This role requires hands-on experience with Salesforce core platform capabilities, as well as specialized skills in Service Cloud, Agentforce, and Data Cloud. The analyst will collaborate closely with business stakeholders, architects, developers, and cross functional teams to ensure that Salesforce capabilities are fully leveraged to drive operational efficiency and customer experience.
Key Responsibilities
Business Analysis & Requirements Management
• Conduct requirements gatpersoning workshops, stakeholder interviews, and journey mapping to define business needs and user stories.
• Perform process mapping (as is/to be), identifying gaps, dependencies, and opportunities for optimization.
• Translate business goals into epics, detailed user stories, and acceptance criteria, maintaining full traceability across requirements and testing.
Salesforce Platform Expertise
• Configure the Salesforce environment as needed, including objects, workflows, validation rules, page layouts, and user profiles.
• Collaborate with technical teams to ensure alignment with Salesforce architectural best practices, scalability, and compliance guidelines.
• Support Salesforce governance processes including release planning, sprint planning, and stakeholder alignment.
Service Cloud Responsibilities
• Analyze and refine customer service processes, case management workflows, knowledge management, and omni-channel routing.
• Ensure Salesforce Service Cloud capabilities are fully utilized to support operational efficiency and customer experience transformation.
• Work with Service Cloud teams on KPIs such as CSAT, AHT, and routing accuracy.
Agentforce Responsibilities
• Support functional analysis and process definition for Agentforce implementations, including agent workflows, conversation journeys, and escalation paths.
• Partner with Agentforce developers to validate requirements for case handling, routing, agent assist capabilities, and persona specific workflows.
Data Cloud Responsibilities
• Support mapping of Salesforce objects and data models to business use cases and external data sources.
• Participate in integration and data flow discussions across Data Cloud, Snowflake, and otperson data platforms.
• Assist with segmentation, identity resolution, and data activation use cases involving Data Cloud.
Testing, Validation & Deployment Support
• Prepare UAT test plans, test cases, and scripts; coordinate UAT with business teams and ensure smooth sign off.
• Assist development teams during unit and system testing to validate that build artifacts align with documented requirements.
Required Skills & Experience
• 6+ years of experience as a Salesforce Business Analyst or similar role.
• Strong understanding of Salesforce data models, platform capabilities, workflows, and declarative tools.
• Hands-on expertise in Service Cloud (case management, omni-channel, knowledge).
• Experience supporting or working with Agentforce (agent workflows, guided experiences, AI powered agent assist).
• Working knowledge of Salesforce Data Cloud, including data modeling, identity resolution, and activation use cases.
• Strong documentation skills: epics, user stories, acceptance criteria, process maps, data mapping, KPIs.
• Experience coordinating UAT, test readiness, and cross-functional alignment.
• Excellent communication skills with the ability to interface with business and technical stakeholders.
Preferred Qualifications
• Salesforce Administrator or Business Analyst certification.
• Good exposure to financial services or insurance domain
• Exposure to Salesforce integrations (APIs, Mulesoft, Informatica).
• Experience with AI powered Salesforce capabilities (Einstein, Agent Assist).
• Experience in Agile environments with tools like Jira or Azure DevOps.
Enable Skills-Based Hiring No Can we use Freelancer?
Additional Details
  • Global Grade : D
  • Can we use Freelancer? : No
  • Named Job Posting? (if Yes - needs to be approved by SCSC) : No
  • Remote work possibility : (No Value)
  • Global Role Family : 60228 (P) Business Analysis
  • Local Role Name : Salesforce Business Analyst with Agentforce and data cloud knowledge-
  • Local Skills : Salesforce Business Analyst with Agentforce and data cloud knowledge-
  • Languages Required: : english

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