A junior Salesforce admin works with a Salesforce team and has duties related to managing Salesforce software, a platform that oversees the operations and management of customer relations. Your responsibilities in this position may include playing a role in the configuration and maintenance of the Salesforce system for a company’s team, collaborating with other departments to better understand customer needs, and providing technical support to others with the Salesforce platform. In this role, you also set up user profiles to access Salesforce and train other employees on how to use the system and utilize its data to improve customer relations.